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Known Issues (all tools) :: Learn@UW - Known Issues and Workarounds [UW-Madison]

This document outlines how to find known issues and workarounds for Learn@UW tools.

Documented, UW-Madison-specific problems are tagged as a known issue and are searchable by known issue or workaround. 

They can also be found via the drop-down menu beside the search bar in the Learn@UW KnowledgeBase:
Drop-down menu on the Learn@UW KB site. The Known Issues topics are positioned near the bottom of the menu.

 

NumberDocument TitleIDUpdatedViews
1HelioCampus AC - Known Issue - Survey Results Display for Excluded Instructors1593282026-02-26326
2Kaltura - Known Issue - Limited Number of Courses, Channels, or Categories for a Kaltura Video [UW-Madison]974292026-08-037918
3Canvas - Course Appears Under All Courses, But Not on Dashboard [UW-Madison]1183812025-04-102838
4Canvas - Known Issue - Embedded Images Not Loading for Students [UW-Madison]861272026-08-1143428
5Kaltura - Known Issue - MediaSpace "Add New" Menu Options Change Based on Browser Width [UW-Madison]971512026-08-034148
6Canvas - Known Issue - Course Activity Report Not Working for Sub-Account Admins [UW-Madison]801852026-06-016768
7Engage - Known Issue - Offline Reading Download Stalls [UW-Madison]788852026-05-157314
8Engage - Known Issue - Engage displays error message when attempting to access eText [UW-Madison]857752026-05-1510117
9Canvas - Known Issue - HTML Editor Missing from Rich Content Editor [UW-Madison]1611932026-05-08728
10Kaltura - Alternatives for Media Recording, Hosting, and Sharing [UW-Madison]1057222026-04-0211330
11Canvas - Known Issue - Self Sign-Up Groups and Assignments [UW-Madison]908942026-06-038952
12Canvas - Known Issue - Annotation Comment Text Not Visible in DocViewer [UW-Madison]1592052026-02-24599
13Canvas - Known Issue - Replies for some Group Discussions Not Loading in Speedgrader[UW-Madison]1591562026-02-19820
14Canvas - Known Issue - Rotating PDF Deactivates Speedgrader Annotation Tools [UW-Madison]1591542026-02-19546
15Kaltura - Known Issue - NetID Change Causes User to Lose Access to Media [UW-Madison]947212026-02-104578
16Canvas - Known Issue - Embedded Youtube Videos Play Advertisements1543932025-09-23859
17Canvas - Known Issue - Course Analytics Unavailable on Large Courses1379512025-08-292278
18Canvas - Known Issue - Test Student Data Does Not Reset in New Quizzes [UW-Madison]1539102025-07-31982
19Canvas - Known Issue - Quiz title edits in New Quizzes do not sync to Assignment in Gradebook [UW-Madison]1539092025-07-31568
20Canvas - Known Issue - Grade Posting Policies and Due Dates do not affect Feedback in New Quizzes [UW-Madison]1539072025-07-31581

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