Known Issues (all tools) :: Learn@UW - Known Issues and Workarounds [UW-Madison]
This document outlines how to find known issues and workarounds for Learn@UW-Madison tools.

Documented, UW-Madison-specific problems are tagged as a known issue and are searchable by known issue or workaround. 

They can also be found via the drop-down menu beside the search bar in the Learn@UW-Madison KnowledgeBase:
Drop-down menu on the Learn@UW KB site. The Known Issues topics are positioned near the bottom of the menu.

 

Results: 1-20 of 45

No.Document TitleIDUpdatedViews
1Learn@UW - Known Issues and Workarounds [UW-Madison]766142024-02-2313248
2Canvas - Known Issue - Peer Review Rubrics Don’t Display in SpeedGrader1423932025-04-15418
3Canvas/Atomic Assessments - Known Issue - 401 error in SpeedGrader [UW-Madison]1242562025-04-101339
4NameCoach - Known Issue - Roster Sync Time off by Two Hours1313502025-04-10635
5Canvas - Known Issue - .m4v Files Display Without Video Player [UW-Madison]1307292025-04-101017
6Kaltura - Known Issue - Vertical Black Bars on Embedded Video in Canvas [UW-Madison]1412212025-04-10468
7Kaltura - Known Issue - Application Error when using Embed Kaltura Media Tool in Canvas [UW-Madison]1412692025-04-10804
8Canvas - Known Issue - “N/A” values appearing in the exported gradebook; impedes import of edited gradebook [UW-Madison]1485242025-04-10335
9Honorlock - Student names not matching roster [UW-Madison]1382282025-04-10503
10Kaltura - Known Issue - Videos Embedded in Canvas Do Not Load for Specific Users [UW-Madison]1058722025-04-106158
11Canvas - Course Appears Under All Courses, But Not on Dashboard [UW-Madison]1183812025-04-101999
12HelioCampus AC - Eval Results - Reports and Results Known Issues [UW-Madison]1154962025-04-102002
13Canvas - Known Issue - Blank pages or tools appearing in latest version of Chrome [UW-Madison]1151792025-04-103691
14Zoom - Known Issue - Cannot Launch a Meeting from Firefox [UW-Madison]1080112025-04-103854
15Zoom - Known Issue - Instructors not Populated as Alternative Hosts in Student-Created Meetings [UW-Madison]1080132025-04-102560
16Learn@UW - General Troubleshooting for Learn@UW Tools [UW-Madison]1072962025-04-106328
17Canvas - Known Issue - Viewing SCORM Content in Firefox [UW-Madison]1209022025-04-102432
18Kaltura - Known Issue - Users Can Only Request Machine Captioning Once for a Media Item [UW-Madison]976312025-04-103220
19Kaltura - Known Issue - Upload Results in "Oops!" Error [UW-Madison]914512025-04-105261
20Kaltura - Known Issue - "Kaltura Gallery" Course Media Gallery Import Only Shows Canvas Courses in Which the User Has the Canvas Role of "Teacher" or "Principal Instructor" [UW-Madison]912752025-04-106576
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