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Known Issues (all tools) :: Learn@UW - Known Issues and Workarounds [UW-Madison]

This document outlines how to find known issues and workarounds for Learn@UW tools.

Documented, UW-Madison-specific problems are tagged as a known issue and are searchable by known issue or workaround. 

They can also be found via the drop-down menu beside the search bar in the Learn@UW KnowledgeBase:
Drop-down menu on the Learn@UW KB site. The Known Issues topics are positioned near the bottom of the menu.

 

NumberDocument TitleIDUpdatedViews
1Canvas - Known Issue - Grade Posting Policies and Due Dates do not affect Feedback in New Quizzes [UW-Madison]1539072025-07-31473
2Kaltura - Known Issue - Vertical Black Bars on Embedded Video in Canvas [UW-Madison]1412212025-04-10938
3Engage - Known Issue - Offline Reading Download Stalls [UW-Madison]788852026-05-157107
4Engage - Known Issue - Engage displays error message when attempting to access eText [UW-Madison]857752026-05-159664
5Canvas - Known Issue - HTML Editor Missing from Rich Content Editor [UW-Madison]1611932026-05-08193
6Canvas - Course Appears Under All Courses, But Not on Dashboard [UW-Madison]1183812025-04-102661
7Canvas - Known Issue - Embedded Images Not Loading for Students [UW-Madison]861272025-09-0842803
8Canvas - Known Issue - Course Analytics Unavailable on Large Courses1379512025-08-292090
9Canvas - Known Issue - Test Student Data Does Not Reset in New Quizzes [UW-Madison]1539102025-07-31723
10Canvas - Known Issue - Quiz title edits in New Quizzes do not sync to Assignment in Gradebook [UW-Madison]1539092025-07-31396
11Canvas - Known Issue - Embedded Youtube Videos Play Advertisements1543932025-09-23721
12Canvas - Known Issue - Must use "Copy All Content" to import or copy New Quizzes [UW-Madison]1539082025-07-31390
13Canvas - Known Issue - Inaccessible question types in New Quizzes (Stimulus and Hot Spot question types) 1530042025-07-161042
14Canvas - Paired Observer Role cannot see details in New Quizzes [UW-Madison]1530062025-07-16548
15Canvas - New Quizzes - Item Banks vs. Question Banks [UW-Madison]1530052025-07-162437
16Canvas - Known Issue - Peer Review Rubrics Don’t Display in SpeedGrader1423932025-04-151180
17Canvas - Known Issue - “N/A” values appearing in the exported gradebook; impedes import of edited gradebook [UW-Madison]1485242025-04-101402
18Kaltura/Canvas - Known Issue - "Browser Cookies Issue" Message - Enabling Third-Party Cookies [UW-Madison]773422025-04-10112523
19Zoom - Known Issue - External Users Unable to Use Zoom in Canvas [UW-Madison]1131272024-08-282893
20Honorlock - Student names not matching roster [UW-Madison]1382282025-04-101583

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