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Known Issues (all tools) :: Learn@UW - Known Issues and Workarounds [UW-Madison]

This document outlines how to find known issues and workarounds for Learn@UW tools.

Documented, UW-Madison-specific problems are tagged as a known issue and are searchable by known issue or workaround. 

They can also be found via the drop-down menu beside the search bar in the Learn@UW KnowledgeBase:
Drop-down menu on the Learn@UW KB site. The Known Issues topics are positioned near the bottom of the menu.

 

NumberDocument TitleIDUpdatedViews
1Canvas - Known Issue - Course Activity Report Not Working for Sub-Account Admins [UW-Madison]801852026-06-016876
2Canvas - Known Issue - Replies for some Group Discussions Not Loading in Speedgrader[UW-Madison]1591562026-09-161343
3Canvas - Course Appears Under All Courses, But Not on Dashboard [UW-Madison]1183812025-04-102981
4Canvas - Embedded Content and Third-party Cookies [UW-Madison]976362026-09-1714078
5Canvas - New Quizzes - Item Banks vs. Question Banks [UW-Madison]1530052026-09-173780
6Canvas - Known Issue - “N/A” values appearing in the exported gradebook; impedes import of edited gradebook [UW-Madison]1485242026-06-161978
7Canvas - Known Issue - Peer Review Rubrics Don’t Display in SpeedGrader1423932026-06-161795
8Canvas - Known Issue - Course Pacing Unreliable In Some For-credit Courses [UW-Madison]1619982026-06-16268
9Canvas - Known Issue - External links display gray page with message "site.wisc.edu refused to connect" [UW-Madison]941442026-06-1527521
10Canvas - Known Issue - Self Sign-Up Groups and Assignments [UW-Madison]908942026-06-039176
11Zoom - Known Issue - External Users Unable to Use Zoom in Canvas [UW-Madison]1131272026-06-303218
12Engage - Known Issue - Offline Reading Download Stalls [UW-Madison]788852026-05-157444
13Engage - Known Issue - Engage displays error message when attempting to access eText [UW-Madison]857752026-05-1510520
14Canvas - Known Issue - HTML Editor Missing from Rich Content Editor [UW-Madison]1611932026-05-08973
15Kaltura - Alternatives for Media Recording, Hosting, and Sharing [UW-Madison]1057222026-04-0211728
16HelioCampus AC - Known Issue - Survey Results Display for Excluded Instructors1593282026-02-26415
17Canvas - Known Issue - Rotating PDF Deactivates Speedgrader Annotation Tools [UW-Madison]1591542026-02-19680
18Kaltura - Known Issue - NetID Change Causes User to Lose Access to Media [UW-Madison]947212026-02-104721
19Canvas - Known Issue - Embedded Youtube Videos Play Advertisements1543932025-09-23950
20Canvas - Known Issue - Course Analytics Unavailable on Large Courses1379512025-08-292427

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