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Known Issues (all tools) :: Learn@UW - Known Issues and Workarounds [UW-Madison]

This document outlines how to find known issues and workarounds for Learn@UW tools.

Documented, UW-Madison-specific problems are tagged as a known issue and are searchable by known issue or workaround. 

They can also be found via the drop-down menu beside the search bar in the Learn@UW KnowledgeBase:
Drop-down menu on the Learn@UW KB site. The Known Issues topics are positioned near the bottom of the menu.

 

NumberDocument TitleIDUpdatedViews
1Canvas - Known Issue - Rotating PDF Deactivates Speedgrader Annotation Tools [UW-Madison]1591542026-02-19429
2Kaltura - Known Issue - Vertical Black Bars on Embedded Video in Canvas [UW-Madison]1412212025-04-10988
3Zoom - Known Issue - External Users Unable to Use Zoom in Canvas [UW-Madison]1131272026-06-302980
4Canvas - Known Issue - “N/A” values appearing in the exported gradebook; impedes import of edited gradebook [UW-Madison]1485242026-06-161616
5Canvas - Known Issue - Peer Review Rubrics Don’t Display in SpeedGrader1423932026-06-161402
6Canvas - Course Appears Under All Courses, But Not on Dashboard [UW-Madison]1183812025-04-102735
7Kaltura - Alternatives for Media Recording, Hosting, and Sharing [UW-Madison]1057222026-04-0210899
8HelioCampus AC - Known Issue - Survey Results Display for Excluded Instructors1593282026-02-26268
9Canvas - Known Issue - Annotation Comment Text Not Visible in DocViewer [UW-Madison]1592052026-02-24471
10Canvas - Known Issue - Replies for some Group Discussions Not Loading in Speedgrader[UW-Madison]1591562026-02-19593
11Canvas - Getting Started with Canvas New Quizzes [UW-Madison]1530022026-04-153153
12Kaltura - Known Issue - NetID Change Causes User to Lose Access to Media [UW-Madison]947212026-02-104467
13Canvas - Known Issue - Embedded Youtube Videos Play Advertisements1543932025-09-23775
14Canvas - Known Issue - Embedded Images Not Loading for Students [UW-Madison]861272025-09-0843113
15Canvas - Known Issue - Course Analytics Unavailable on Large Courses1379512025-08-292168
16Canvas - Known Issue - Test Student Data Does Not Reset in New Quizzes [UW-Madison]1539102025-07-31851
17Canvas - Known Issue - Quiz title edits in New Quizzes do not sync to Assignment in Gradebook [UW-Madison]1539092025-07-31467
18Canvas - Known Issue - Grade Posting Policies and Due Dates do not affect Feedback in New Quizzes [UW-Madison]1539072025-07-31516
19Canvas - Known Issue - Must use "Copy All Content" to import or copy New Quizzes [UW-Madison]1539082025-07-31421
20Canvas - Known Issue - Inaccessible question types in New Quizzes (Stimulus and Hot Spot question types) 1530042025-07-161138

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