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Zoom - Known Issue - External Users Unable to Use Zoom in Canvas [UW-Madison]

Users with NetIDs provisioned through Manifest are unable to use the integrated Zoom feature in Canvas courses.


  • Instructors teaching a course where the Zoom-Canvas integration is used and the students have NetID accounts provisioned using L3 and/or Manifest.
  • Students who have NetID accounts provisioned using L3 and/or Manifest.


This issue is present as of 21 December 2020.


Instructors can embed links to Zoom meeting within their Canvas content.

Keywordsknown issues issue Zoom Canvas integration Manifest L3 lifelong learning error   Doc ID113127
OwnerLearn@UW MadisonGroupLearn@UW-Madison
Created2021-08-18 11:27:48Updated2023-12-07 10:48:00
SitesDoIT Help Desk, Learn@UW-Madison
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