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Zoom - Known Issue - External Users Unable to Use Zoom in Canvas [UW-Madison]

Users with NetIDs provisioned through Manifest are unable to use the integrated Zoom feature in Canvas courses.

Affects

  • Instructors teaching a course where the Zoom-Canvas integration is used and the students have NetID accounts provisioned using L3 and/or Manifest.
  • Students who have NetID accounts provisioned using L3 and/or Manifest.

Status

This issue is present as of 28 August 2024.

Workaround

Instructors can embed links to Zoom meeting within their Canvas content.


Keywords:
known issues issue Zoom Canvas integration Manifest L3 lifelong learning error 
Doc ID:
113127
Owned by:
Learn@UW Madison in Learn@UW-Madison
Created:
2021-08-18
Updated:
2024-08-28
Sites:
DoIT Help Desk, Learn@UW-Madison