eText & DLTs - Scheduled Update to Pearson, May 23, 2020
Posted: 2020-05-08 15:09:47 Expiration: 2020-05-23 12:00:00
Disclaimer: This news item was originally posted on 2020-05-08 15:09:47. Its content may no longer be timely or accurate.
On Saturday, May 23, 2020 12:00AM CT - 8:00AM CT, Pearson will be updating several of their systems to improve performance and security.
This work is part of Pearson's monthly scheduled maintenance events. Engage pilot participants not using a Pearson DLT will be unaffected by this outage. Details about the work being done are below.
- Revel: You and your students will be unable to access your courses for the first five hours of the maintenance window. When you and your students attempt to access your courses, you’ll see a splash page letting you know about the maintenance work.
- This impacts anyone accessing Revel content through a Learning Management System (LMS) such as Blackboard, Canvas, D2L, and Moodle.
- Content previously downloaded on the mobile app will be available.
- MyEnglishLab: You and your students will be unable to access your courses for approximately two hours during the maintenance window.
- When you and your students attempt to access your courses you’ll see a splash page letting you know about the maintenance work
- Pearson English Portal: You and your students will be unable to access your courses for approximately two hours during the maintenance window.
- When you and your students attempt to access your courses you’ll see a splash page letting you know about the maintenance work.
Pearson will post in-product messages 72 hours prior to the May 23rd event. However, if you’ve integrated with Canvas, students will not see these alerts, and you should relay this message to them.
You can also find messages posted to Twitter, @PearsonSupport, and on the Pearson Support webpage.
-- Learn@UW-Madison: Mallory Conlon