News and Announcements

Outage of Kaltura Videos [Resolved]

Posted: 2015-10-07 16:57:18   Expiration: 2015-10-14 16:57:18

Disclaimer: This news item was originally posted on 2015-10-07 16:57:18. Its content may no longer be timely or accurate.

There was a temporary outage reported this afternoon at around 2:00 PM. The issue should now be resolved.

Chrome and Safari users were reporting that videos were not loading within D2L or within MediaSpace. The first reports of this issue occurred at around 2:00 PM. The issue involved an update to the player causing a bug. The bug involved non-SSL content being embedded in SSL pages. To resolve the issue Kaltura Administrators rolled back to an earlier version of the player. If this issue still persists for you, please report it to the HelpDesk. Thank you and we apologize for the inconvenience!

-- UWMadKaltura: Josh Harder