Disclaimer: This news item was originally posted on Tuesday, Nov 8, 2016. Its content may no longer be timely or accurate.

Canvas - Intermittent Document Preview Timeout

Posted: 13:00:03, Tuesday, Nov 8, 2016   Expiration: 09:09:52, Wednesday, Nov 9, 2016

Some Canvas users have reported issues previewing documents.

Canvas has identified an issue that intermittently causes a connection timeout between Canvas and the Crocodoc document previewer. They are working with their partner companies to ensure the issue is addressed. We apologize for the situation and appreciate your patience. 

Canvas will provide additional updates at http://status.instructure.com//


-- Learn@UW Madison

Created: 13:47:03, Monday, Nov 7, 2016 (by Dale J.)
Updated: 09:10:00, Wednesday, Nov 9, 2016 (by Dale J.)