A descriptive keyword or short text label attached to a KB article to categorize, organize, and improve its search discoverability.

a type of binding that uses a strip of durable tape to hold a book together

A controlled, hierarchical list of approved terms used by content creators and site owners to categorize, tag, and organize KB documents.

1. The Technical Support Team is responsible for departmental desktop, laptop, and mobile device support. You can also contact them for help with local department systems, Box, Teams, USI, and Microsoft Office.

1. A Teleconference is a conference with participants in different locations linked by telecommunications devices.

A pre-built structural framework or document layout that guides KB authors on how to organize, format, and write support articles. Instead of starting with a blank page, document creators use templates so every article shares a uniform design, standard headings, and required metadata.

An at-will position with no expectation of continued employment, capped at 1,044 hours worked in 26 consecutive bi-weekly payroll periods, nonexempt under the Fair Labor Standards Act, and lasting one year or less (based on the start date of the appointment).

An employee serving a temporary appointment.

This is both a potential motion that can be made by the IRB upon review of a reportable event, as well as a state in ARROW.  Studies that are in the terminated state can be forwarded to the end state, Archive, by the IRB submission manager or will be automatically archived after 18 months. 

lighter-weight (thinner/pliable) paper consisting of various grades

A KB Email listener can convert user inquiries, content feedback, or publishing requests into trackable digital records called "tickets", like a ticketing system.

a shade of a single color or combined colors

TinyMCE is the UW KnowledgeBase's embedded rich-text editor used to help write, format, and structure support articles. It provides a WYSIWIG "What You See Is What You Get" interface, toolbar controls and an HTML Source mode to edit the raw HTML directly if custom styling is needed.

Titan is the Perceptive Content web client that sets the foundation for all future Perceptive Content client updates. You can use Titan to access and view documents in the content management system regardless of operating system. Titan is optimal if you are looking to streamline your experience - allowing you to take advantage of single sign on (SSO) and use the most popular features of Perceptive Content. We have several KnowledgeBase documents about Titan. Click the Titan header to see Titan-specific documentation.

Act as a primary means of creating ease of navigation for KB end-users. They can be compiled to generate a visual Topic Tree or Site Map on both internal and external KB live sites.

A hierarchical organizational structure used to classify, store, and manage KB articles. Like folder directories on a computer, a topic tree maps out the relationship between broad concepts (parent categories) and specific sub-topics (child folders or articles) to provide an intuitive navigation structure for both KB administrators and end-users.

The written text version of an audio or video recording.

used to expand the dominant ink to be printed larger than the less-dominant ink; used to help tighted registration on offset printing

the lines on a drawing showing the final dimensions of a piece

see crop marks

finished size after final trim is made

A security process that requires users to provide two distinct proofs of identity before they can access an account or system.

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