- Customer Portal for submitting tickets (Click NETID button before logging in) 

- Ordering Process for IT Purchases and Recommended Lab Computers (requests should come from Lab P.I. or Lab Manager) https://confluence.med.wisc.edu/x/XoKdAw

- Accessing your Research Drive when you are away from the office from a PC (LABS):
https://kb.wisc.edu/smph/134041

- Accessing your Research Drive when you are away from the office from a Mac (LABS):
https://kb.wisc.edu/smph/134032

- Adding a Lab Printer on a personal Mac:
https://kb.wisc.edu/smph/87704

- Adding a Lab Printer on a personal PC:
https://kb.wisc.edu/smph/134295

- Accessing your SMPH Windows desktop when you are away from the office from Windows
https://kb.wisc.edu/smph/134068will be available when onboarding is finished)

- Accessing your SMPH Windows desktop when you are away from the office from a Mac
https://kb.wisc.edu/smph/134082(will be available when onboarding is finished)

- Accessing your SMPH Mac desktop when you are away from the office from a Mac or PC
https://kb.wisc.edu/smph/134213(will be available when onboarding is finished)

- Azure Remote Lab PC Access
https://kb.wisc.edu/smph/134285

- Remote Working and Learning - Tools to Access Campus Resources Remotely -
https://kb.wisc.edu/helpdesk/page.php?id=10038

- Campus Licensed Software (Work vs Personal licensing Options listed within) 
https://it.wisc.edu/services/software/

- Obtaining a Graphpad Prism license through Campus 
https://forms.gle/899YdWiC7UJsAB6u8

- Obtaining a FlowJo license through Campus
https://cancer.wisc.edu/research/resources/flow/flowjo/

- Obtaining an Endnote license through Campus
https://www.library.wisc.edu/research-support/collecting-organizing-analyzing-information/citation-managers/endnote/

- UW Madison Electronic Lab Notebook Use
https://eln.wisc.edu/

- Gaining temporary administrator rights for Lab PCs when software needs to be 
installed:
https://kb.wisc.edu/smph/134266

-Gaining temporary administrator rights for Lab Macs when software needs to be installed:
https://kb.wisc.edu/smph/134233

- Changing GlobalProtect to SMPH VPN (PC)
https://kb.wisc.edu/smph/134306

-Changing GlobalProtect to SMPH VPN (Mac)
https://kb.wisc.edu/smph/134213