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Webex App - How to Optimize Audio Settings

You can personalize your audio options. You can use a headset when you're in the office; if you work remotely, you can switch to a connected speaker or microphone. You'll hear people better with an external speaker, and they'll hear you better with an external microphone. You can enhance your sound even further by turning on music mode or removing background noise and speech.

Getting Started

Click your profile picture, select Settings, and select Audio. Then you can change any of the following settings:

  • Choose the devices to use for the microphone, speaker, and ringer. You can adjust the volume of your speaker and microphone from here and check the Automatically adjust volume check box.
  • Choose Use system setting to use a device that's configured as the default option on your system. When you change the audio device for your operating system, Webex follows the change accordingly. To see what device you currently have set up as the default, go to Start > Settings > System > Sound.
  • Choose the volume of the incoming call ringtone and message alert sounds.

    Click Test to test the volume level. The ringtone that you chose in Notifications > Calling is played.

You can also change your audio options right from your call controls. Click the drop-down arrow next to Mute, choose Settings, and then make your selections.

Keywordswebex audio voice voip optimize quality call microphone headset speakers hear listen noise removal voices background volume   Doc ID127076
OwnerShawn T.GroupVoice Services
Created2023-04-05 13:22:16Updated2023-04-05 13:38:12
SitesCisco Webex, DoIT Help Desk, Voice Services
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