SpectrumU - Service Description

SpectrumU is the streaming solution offered by Charter. This document will provide an overview of the SpectrumU service on campus

Background

  • SpectrumU lets you watch live TV and an array of on-demand content anytime, anywhere on campus using your phone, tablet, laptop or desktop. It’s also available on Apple TV, Amazon Fire stick and Roku devices.
  • As of July 1st, 2024, this service is no longer available to UW-Madison Students per Housing Leadership decisions.

Support Conditions

  • Supported Devices:
    • iPhone and iPad on iOS 13.0 or later
    • Android phones and tablets running version 5.0 or higher
    • Apple TV (4th gen or later) running TvOS 12.0 or later
    • Roku devices (2nd gen or later) running 9.1 or later
    • Amazon Fire Stick running Fire OS 5.0.0 or later 
    • Browsers
  • Restrictions:
    • User/device must be physically located on campus. This does NOT include connections through WiscVPN, which is neither permitted nor supported.
    • User/device must authenticate using their netID credentials if using a wireless connection and must use the following wireless networks:
      • UWNet, eduroam, BadgerWiFi
    • Devices that are "rooted" or "unlocked" may not work with SpectrumU.

Availability

  • SpectrumU is available to Schools, Colleges and Divisions (S/C/Ds) who have purchased subscriptions through the Division of Information Technology (DoIT).
  • Authorized users and locations will be determined by the S/C/Ds that fund these subscriptions.

If you need further help, please contact the DoIT Help Desk for assistance.

See Also


Keywords:
spectrumu, spectrum, product overview, handling, Service Description, ios, android, streaming tv, television, spectrum u, charter football, charter, football, basketball, sports, roku, amazon, watch, tv shows, movies, on-demand 
Doc ID:
38650
Owned by:
Shawn T. in Voice Services
Created:
2014-03-18
Updated:
2026-09-23
Sites:
DoIT Help Desk, Voice Services
Docs for Cable TV and Spectrum U