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Telephone Funding Change and Billing Information
Cellular order forms temporarily disabled for Workday transition. In the new forms, we will be using Customer Billing IDs instead of SFS funding strings and Cost Center Hierarchy instead of UDDS. We expect the new forms to be available by the week of July 14th
Information on how to change the funding string being used to track telephone lines and information on how lines are billed. *********DUE TO THE WORKDAY IMPLEMENTATION, WE ARE NOT ACCEPTING FUNDING CHANGES. DETAILS ARE STILL BEING FINALIZED. MORE INFORMATION WILL BE COMING SOON*********
Due to the ATP Workday Implementation, we are making alterations to the process to change the funding for telephone lines. The Qualtrics form for funding changes is currently inactive, and a new one will be placed here soon once the changes are complete.
DoIT is now using Customer Billing IDs to bill for equipment and services. If you need to change the underlying funding for your Customer Billing ID, please email DoIT Billing. If you need to assign a different Customer Billing ID to a line of service, please fill out this form (form coming soon).
Please note that DoIT charges for services provided in the previous month. For example, you will be charged for your October calls and services in November. We do not receive our invoices from our vendors until after the month closes. If you want your funding change to be for the October services (that will be charged to your Customer Billing ID in November), please choose the effective month as October. Funding changes need to be received by the 10th of the month following the effective month. For example, changes effective October must be received by November 10.
A single line cannot have multiple funding sources.
Network Applications uses funding information to track telephone lines and to bill for cellular charges. For UW-Madison, VoIP and related services, such as domestic long distance, have transitioned to an annual billing model at the School/College/Division level. These charges are billed by campus administration, not DoIT. DoIT is unable to provide any detail on these charges.