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Cisco VoIP - Setting speed dials on your telephone in the Self Care Portal

How to program a speed dial to an open line button on a Cisco telephone self care portal
If your phone has an open line button on the screen, then you can assign a speed dial to that button. You must first be logged into the Self Care Portal, see Cisco VoIP - Self Care Portal
Note: this feature may not be available for all users. Please note there is not a way to set up speed dials for Jabber clients. If you are a soft phone user and would like to have a contact list, please use the Webex app. Webex App - Add Someone to your Contacts List

Change speed dial for all phones

1. From the My Phones screen, select Phone Settings in the left-hand column

2. Expand the Speed Dial Numbers section

Speed dial phone settings

3. Press the Add New Speed Dial button

4. Fill out the three required fields: Number/URI, Label and Speed Dial Position:

Add speed dial dialog box

Change speed dial uniquely for each device

If you have multiple devices and you want to configure different speed dials per device, select the link link button button to the right of the phone to unlink your devices. Once the devices unlink, the icon changes to a broken link (broken link button ) and each phones speed dial is editable, individually, by selecting them from the Filter by: menu in the top-right of the screen.

speed dial screen

If you need further help, please contact the DoIT Help Desk for assistance

Keywordscisco voip speed dial dialing telephone program speeddial telephone 7841 8851   Doc ID72445
OwnerELIZABETH C.GroupVoice Services
Created2017-04-10 10:33:29Updated2022-02-07 08:22:29
SitesDoIT Help Desk, Voice Services
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