Cisco VoIP - Identifying Cisco Phones and headsets

This document will explain how to identify different Cisco phone and Jabra headset models. Please note: we will only support the following equipment purchased through Shop@UW or the VoIP Project Team.

Note - When purchasing from ShopUW+, please do the following:

  • Login to ShopUW+
  • Select IT Supplies from the Guided Buying section
  • Select MDS Warehouse MDS Corestock under IT Suppliers section
  • Search "VoIP" in the search text box

Desktop wired phones will plug into network jacks.  The phones will also include 1-Gigabit ports for those office areas where network jacks are limited and a desktop computer can then be plugged into the phone.

Cisco Desktop Telephones

Cisco 7811 (black and white display)


Cisco 7841 (black and white display)


Cisco 8851 (color display)


Features Model #7811 Model #7841 Model #8851
Screen 3.28-inch B/W display 3.5-inch B/W display 5-inch color display
# of lines 1 4 5 (41 w/ optional sidecar)
Speakerphone Yes Yes Yes
Hearing Aid Compatible Yes Yes Yes
USB Headset/external speaker No No Yes
BluetoothNo No Yes 
Sidecar for additional line appearances No No Yes (additional cost)
1-gigabit port No - 100 mb/s Yes Yes

Cisco Conference Phone

Cisco 8831 (conference phone)

Cisco 8831 Conference Phone


Jabra Evolve 65


Jabra Evolve 80


Jabra 930 Pro


Jabra Evolve2 40


Keywords:voip model number headset 7811 7841 8851 8831 930 80 65 jabra equipment options purchase phone type handset cisco device   Doc ID:76152
Owner:Shawn T.Group:Voice Services
Created:2017-08-29 10:08 CDTUpdated:2021-11-23 10:43 CDT
Sites:DoIT Help Desk, Voice Services
Feedback:  2   0