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Cisco VoIP - Personal directories for Cisco phone in the Self Care Portal

How to set up personal contacts in the Self Care Portal

Please note these contacts will only show up on the 7841 and 8851 phones. These will not show up for Jabber users. There is not a way to set up a personal directory for Jabber.

  1. Navigate to the Self Care Portal
  2. Choose Phones>Phone Settings >Phone Contacts 

    self care portal

  3. Select the Create New Contact button

  4. Enter the information. We recommend that enter the phone numbers in E.164 format (add +1 to the ten-digit number) 
    Add contact dialog box

  5. Select the Save button

  6. Your contacts will now show up in your Personal Directory on your phone.

  7. Information on accessing your Personal Directory from your phone be found here: Cisco VoIP - Configuring contacts on your Cisco Phone

If you need further help, please contact the DoIT Help Desk for assistance.

Keywordscisco voip directory contacts phone self care portal directories names address book telephone 7841 8851   Doc ID77962
OwnerELIZABETH C.GroupVoice Services
Created2017-11-03 15:25:56Updated2023-11-27 09:41:17
SitesDoIT Help Desk, Voice Services
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