ECMS - I need access to documents stored in the Imaging system

This document explains how to request a new Imaging account, or request that an existing account be reactivated, in the event a user can not access documents in the Imaging system.

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If you can't access documents in Imaging (e.g., you receive an error message like "The system cannot establish a connection. Re-enter User name and/or Password."), you can request an account, or that your account be reactivated by contacting the data approver for the documents you are trying to access.

Some integrations with the Imaging system are comprehensive enough to call out specific approaches (e.g., WISDM for financial documents and APIR for course proposal documentation).

  • WISDM/WISER: For accounts needed to access finance Imaging documents via links in WISDM you can request WISDM access by emailing
  • APIR: For accounts needed to access course proposal Imaging documents via links in SIS please refer to

    Keywordsuser account request access wisdm wiser apir   Doc ID95673
    OwnerCraig S.GroupECMS
    Created2019-11-08 11:59:52Updated2023-12-08 12:25:03
    SitesCybersecurity Operations Center, DoIT Help Desk, ECMS
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