DoIT Help Desk Knowledgebase

Most Recently Updated Documents

1. Lecture Capture Service - Service Description
   
       Updated: 45 hours 22 minutes ago
       Created: 2011-12-12 15:54:38  
2. WiscVPN (Linux) - Downloading, Installing and Connecting with the WiscVPN AnyConnect Client
   
       Updated: 47 hours 4 minutes ago
       Created: 2009-02-12 19:00:00  
3. Help Desk - Student Technical Writer Position Description
   
       Updated: 2017-09-22 09:35:50
       Created: 2007-02-01 19:00:00  
4. Help Desk - Student Team Lead Position Description
   
       Updated: 2017-09-21 16:03:12
       Created: 2002-04-11 19:00:00  
5. Get Help from DoIT
   
       Updated: 2017-09-14 21:40:15
       Created: 2000-07-12 19:00:00  
6. Windows 8 - Finding the IP Number and MAC Address of a Network Card
   
       Updated: 2017-09-14 07:32:30
       Created: 48 hours 13 minutes ago  
7. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
   
       Updated: 2017-09-13 17:21:24
       Created: 2010-12-08 19:00:00  
8. Help Desk - IT Help Desks at UW-Madison
   
       Updated: 2017-09-13 17:20:15
       Created: 2000-10-08 19:00:00  
9. InfoLabs - Frequently Asked Questions
   
       Updated: 2017-09-13 17:09:21
       Created: 2012-02-15 18:23:56  
10. Campus Network - Finding the MAC Address of an Ethernet Adapter
    
        Updated: 2017-09-11 13:50:13
        Created: 46 hours 47 minutes ago  
11. Clearing Browser Cache and Cookies
    
        Updated: 2017-09-11 10:59:32
        Created: 2009-10-06 19:00:00  
12. Wisconsin Federation - Logging into an application
    
        Updated: 2017-09-11 10:43:08
        Created: 2010-05-05 19:00:00  
13. Windows 7 - Application Compatibility Issues
    
        Updated: 2017-09-11 10:39:01
        Created: 2009-08-12 19:00:00  
14. Safari (Mac) - Checking for a Proxy
    
        Updated: 2017-09-11 10:09:19
        Created: 2010-07-27 19:00:00  
15. Microsoft Security Essentials (Win) - Detecting and Removing Viruses
    
        Updated: 2017-08-29 11:18:35
        Created: 2010-03-24 19:00:00  
16. WiscIT - Using HelpOnline to log a call, add notes to a call, and review past calls
    
        Updated: 2017-08-29 10:53:05
        Created: 2009-07-29 19:00:00  
17. Identifying Cisco Phones
    
        Updated: 2017-08-29 10:19:33
        Created: 2017-08-29 10:08:28  
18. Computing at UW - Backing up Your Personal Data
    
        Updated: 2017-08-28 17:37:11
        Created: 2011-10-03 12:09:04  
19. Backup Solution - CrashPlan (Important Changes)
    
        Updated: 2017-08-28 10:16:13
        Created: 2013-07-29 11:35:35  
20. WiscVPN - Installing and Connecting with the GlobalProtect (PaloAlto) Android
    
        Updated: 6 hours 40 minutes ago
        Created: 2017-07-12 14:49:22  
21. Mac OS - Displaying, Releasing and Renewing a DHCP lease
    
        Updated: 46 hours 7 minutes ago
        Created: 2003-09-17 19:00:00  
22. Campus Network (Windows) - Connectivity Troubleshooting
    
        Updated: 46 hours 16 minutes ago
        Created: 2007-08-19 19:00:00  
23. Campus Networks - File Sharing and Appropriate Use Policies
    
        Updated: 46 hours 28 minutes ago
        Created: 2007-06-19 19:00:00  
24. Getting Connected
    
        Updated: 46 hours 31 minutes ago
        Created: 2000-01-24 19:00:00  
25. Campus Network (Housing) - Using the MyResNet Tool
    
        Updated: 46 hours 35 minutes ago
        Created: 2012-02-21 15:31:14