DoIT Help Desk Knowledgebase

Most Recently Updated Documents

1. UW System - IT Help Desks Contact Information
   
       Updated: 22 hours 7 minutes ago
       Created: 2007-02-20 18:00:00  
2. Setting up eduroam on your device
   
       Updated: 46 hours 6 minutes ago
       Created: 46 hours 10 minutes ago  
3. Webex Teams/Meetings - Logon
   
       Updated: 46 hours 36 minutes ago
       Created: 2019-02-19 13:24:28  
4. DARS - Recommended Browsers
   
       Updated: 46 hours 44 minutes ago
       Created: 2005-11-07 18:00:00  
5. Help Desk LiveChat - What to Expect
   
       Updated: 2019-02-20 19:08:47
       Created: 42 hours 11 minutes ago  
6. Cisco Anyconnect (Mac) - Uninstalling the VPN Client
   
       Updated: 2019-02-20 12:32:40
       Created: 2015-02-11 15:16:59  
7. Preferred Name - Service Description
   
       Updated: 2019-02-19 09:39:26
       Created: 2012-08-09 10:17:49  
8. WiscVPN - Installing and Connecting with the GlobalProtect (PaloAlto) Android
   
       Updated: 2019-02-19 09:32:00
       Created: 2017-07-12 13:49:22  
9. Interactive Reporting - Hyperion Studio Desktop Client Support Ending (March 1, 2019)
   
       Updated: 2019-02-18 15:21:43
       Created: 2019-02-18 14:13:59  
10. Interactive Reporting - Query Library Retirement Set for March 1st (2019)
    
        Updated: 2019-02-18 15:21:09
        Created: 2018-12-12 09:54:05  
11. Help Desk - IT Help Desks at UW-Madison
    
        Updated: 21 hours 55 minutes ago
        Created: 2000-10-08 18:00:00  
12. Safari (iOS) - Enabling and disabling pop-up blocker
    
        Updated: 42 hours 43 minutes ago
        Created: 2014-06-07 15:14:56  
13. Java - Compatible Versions for UW Services
    
        Updated: 2019-02-14 07:55:00
        Created: 23 hours 3 minutes ago  
14. Learn@UW (UW-Madison Only) - Problems accessing online resources and e-Reserves
    
        Updated: 2019-02-13 15:19:01
        Created: 2009-02-03 18:00:00  
15. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
    
        Updated: 2019-02-12 11:06:19
        Created: 43 hours 41 minutes ago  
16. Campus Business Email Address for Human Resources System (Madison only)
    
        Updated: 2019-02-11 14:07:36
        Created: 42 hours 11 minutes ago  
17. Help Desk – Reactivating DUO Mobile when Initial Setup Fails/is incomplete
    
        Updated: 2019-02-11 12:01:35
        Created: 2018-12-19 15:34:12  
18. Printers - Getting help with printer trouble from the DoIT Help Desk
    
        Updated: 2019-02-09 13:04:06
        Created: 2010-02-07 18:00:00  
19. Import Google Calendar to Outlook
    
        Updated: 18 hours 46 minutes ago
        Created: 18 hours 48 minutes ago  
20. Security - How to Report Stolen Computers and Equipment
    
        Updated: 19 hours 8 minutes ago
        Created: 2010-03-16 18:00:00  
21. WiscIT Powered by Cherwell: Known Issues List
    
        Updated: 2019-02-07 04:55:02
        Created: 2014-09-08 11:06:40  
22. WiscVPN - Downloading and Installing the GlobalProtect (PaloAlto) Client
    
        Updated: 2019-02-06 14:34:40
        Created: 44 hours 54 minutes ago  
23. Safari 5 (Mac) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:27
        Created: 2009-09-29 18:00:00  
24. Firefox 3.5 (Win) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:25
        Created: 2009-09-29 18:00:00  
25. Firefox 21+ (Mac) - Clearing Cache and Cookies
    
        Updated: 2019-02-05 15:25:22
        Created: 45 hours 54 minutes ago