DoIT Help Desk Knowledgebase

Most Recently Updated Documents

1. UWNet - Register a Device Without a Browser or Pre-registering a Device Before Arriving to Campus
   
       Updated: 2019-04-15 20:53:21
       Created: 9 hours 50 minutes ago  
2. WiscIT - Using HelpOnline to log a call, add notes to a call, and review past calls
   
       Updated: 2019-04-13 16:54:02
       Created: 23 hours 22 minutes ago  
3. Office 365 (Apple Mail) - Working with Mail Folders
   
       Updated: 2019-04-12 17:04:36
       Created: 2 hours 30 minutes ago  
4. UW Cooperative Extension - Office 365 Migration
   
       Updated: 3 hours 36 minutes ago
       Created: 2019-02-25 15:43:02  
5. Windows - Taskbar Has Disappeared from the Desktop
   
       Updated: 25 hours 17 minutes ago
       Created: 2000-05-01 19:00:00  
6. SSL - Requesting a SSL Server Certificate
   
       Updated: 2019-03-30 13:54:35
       Created: 23 hours 22 minutes ago  
7. Help Desk - Common Account Problems After Accounts Disabled by Security are Re-Enabled
   
       Updated: 2019-03-29 16:24:03
       Created: 2018-01-12 16:33:59  
8. Microsoft Office 2008 (Mac) - Resetting Office
   
       Updated: 29 hours 11 minutes ago
       Created: 2009-05-31 19:00:00  
9. Help Desk - Student Help Desk Agent Position Description
   
       Updated: 29 hours 43 minutes ago
       Created: 2007-03-22 19:00:00  
10. WiscIT Powered by Cherwell: Known Issues List
    
        Updated: 2019-03-26 13:36:49
        Created: 2014-09-08 12:06:40  
11. My UW-Madison - Login Problems
    
        Updated: 2019-03-25 15:03:33
        Created: 23 hours 22 minutes ago  
12. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
        Updated: 2019-03-25 13:09:48
        Created: 2000-08-20 19:00:00  
13. Setting up eduroam on your device
    
        Updated: 2019-03-25 12:12:53
        Created: 3 hours 22 minutes ago  
14. SIS - Keyboard Shortcuts
    
        Updated: 2019-03-24 12:46:15
        Created: 23 hours 22 minutes ago  
15. Get Help from DoIT
    
        Updated: 29 hours 8 minutes ago
        Created: 23 hours 22 minutes ago  
16. Help Desk - Deactivation Timeline for Office 365, G Suite, Box, and Qualtrics
    
        Updated: 2019-03-18 15:47:12
        Created: 3 hours 59 minutes ago  
17. Help Desk - WiscIT Lead Position Description
    
        Updated: 2019-03-17 13:37:51
        Created: 2018-06-01 09:28:02  
18. Help Desk - Student Technical Writer Position Description
    
        Updated: 2019-03-17 13:37:34
        Created: 2007-02-01 19:00:00  
19. Help Desk - Data & Metrics Student Lead Position Description
    
        Updated: 2019-03-17 13:37:05
        Created: 2018-11-20 16:42:05  
20. Help Desk - Student Team Lead Position Description
    
        Updated: 2019-03-17 13:36:31
        Created: 2002-04-11 19:00:00  
21. Microsoft Office (Windows) - Recovering Unsaved Work
    
        Updated: 2019-03-15 19:59:24
        Created: 2014-09-09 17:05:14  
22. Clearing Browser Cache and Cookies
    
        Updated: 2019-03-15 16:35:48
        Created: 47 hours 22 minutes ago  
23. Lifelong Learners - Enrollment Process
    
        Updated: 2019-03-15 08:27:09
        Created: 2015-12-11 17:30:15  
24. WiscVPN - Disconnecting and Uninstalling the PaloAlto GlobalProtect Client (Windows)
    
        Updated: 2019-03-14 19:31:13
        Created: 31 hours 46 minutes ago  
25. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (Linux)
    
        Updated: 2019-03-14 19:26:32
        Created: 2018-08-24 11:22:12