Help Desk (Former Student) - Steps to take before your access to Office 365, G Suite, Box, Qualtrics, and Zoom changes

Effective January 2018, individuals who leave the University will begin a deactivation process that may change their access to the following services:

Affected IT Services
  • Office 365
  • G Suite
  • Box
  • Qualtrics
  • Zoom

Note: Service-based deactivation will not impact the NetID Login Service.

Why is my access changing?

Your affiliation type determines how your access to affected IT services will change when you leave the University. Please see the chart below to learn more.

University
Affiliation Type		 Reason for
Affiliation Type		 Access to
OFFICE 365		 Access to
G SUITE		 Access to
BOX		 Access to
QUALTRICS		 Access to
ZOOM
Former Student Registrars Office updated your status
to indicate you are no longer enrolled at the University

Reduced to email, calendar, contacts, and tasks only via Outlook on the web

 Continues Lose access Lose access Lose access

Important note about your UW-Madison email account

Continued access

When will I lose access?

View the service-based deactivation timeline to see when your access will change.

What should I do next?

Step 1: You are encouraged to classify data that you created into two categories:

  1. Personal data: You can keep this data and will need to backup files before losing access to your account.

  2. University data: You will need to transfer ownership of this data to designated faculty/staff or to another University account.

Step 2: Once you organize your data, your next step will be to either backup or transfer ownership of that data:

Backup personal data Transfer ownership of University data
Office 365

- Email and Calendar: No further action is required because you will continue to have access to these services.

- Web and Desktop Apps: Office 365 - Backup OneDrive for Business data*

 Office 365 - Preserving organizational data due to a position change or retirement
G Suite UW-Madison G Suite - Backing up data

UW-Madison G Suite - Transfer folders and files from My Drive to Team Drives

UW-Madison G Suite - Transfer G Suite data to another UW-Madison G Suite account
Box UW-Madison Box - Backup your data Box - Transferring Folder Ownership
Qualtrics Qualtrics Survey Hosting - Backup your data Qualtrics Survey Hosting - Transfer ownership of your survey
Zoom

Export Past Meeting Information

Download Zoom Cloud Recordings

 Share Zoom Cloud Recordings

Important Note: Once your appointment or student status changes, you will lose access to OneDrive and your license for Office 365 Subscription version of Office/Outlook desktop clients will expire approximately 25 days after the change.

See Also: