Step 1 - Agreement and Training

• Complete the HealthLink Remote Access Training remote access training course, in Canvas.
• Save a copy of your completed certificate.
•  Attach the saved copy of the completed certificate from the HealthLink Remote Access Training, and sign the SMPH Medical Student Remote Access Acknowledgement located here: SMPH Medical Student Remote Access Acknowledgement

Upon approval, a confirmation email will be sent to the email address entered on the form, from the SMPH Shared Services IT ticketing system (Jira). Step 2 - Computer Enrollment can (and should) be completed, while waiting for confirmation email.
 
Please be patient!  It can take several days for the request to be processed.  Typical turnaround time is within five business days, but high volume can extend this time frame.

NOTE:  You will not be able to connect to SMPH VPN (Step 3) until you have received a confirmation email, and Step 2 - Computer Enrollment has been completed.

Step 2 - Computer Enrollment

• Update your computer's operating system.

To meet the security requirements, described in the acknowledgment and enrollment instructions, your device's Operating System must be at, or above the minimum required version, prior to enrolling your device.  See the following:

Student Workspace ONE Operating System Requirements
https://kb.wisc.edu/132961

• Enable encryption.

To meet the security requirements, described in the acknowledgment and enrollment instructions, your device must be encrypted with either Bitlocker drive encryption (for Windows OS) or FileVault encryption (for macOS).

NOTE: For Windows OS users, if your computer is running the Home edition version, you must upgrade to the Education version of Windows OS.  The Bitlocker device encryption that comes with Windows Home edition is not supported.

• • • Microsoft offers Windows 11 Education for free to students.  See the following:

Windows 11 Education for Students
https://kb.wisc.edu/helpdesk/136737

• • • Once you have obtained the Windows 11 Education product key. Select Start, then type in and select Settings > scroll down and select Activation in the system settings. Select Change product key, and then enter the 25-character Windows 11 Education product key. 
      • For a step-by-step process, here is a guide with screenshots to walk through the process.

• Enroll your device in Workspace ONE

Windows Instructions: Student Workspace ONE Enrollment for Windows

Video Guide - Windows: 
https://videos.med.wisc.edu/videos/108755

Mac Instructions: Student Workspace ONE Enrollment for macOS

Video Guide - macOS: 
https://videos.med.wisc.edu/videos/108754

Step 3 - Connect to SMPH VPN

• Install the GlobalProtect VPN Client software.

Windows Instructions:  
https://kb.wisc.edu/91915

Mac Instructions:  
https://kb.wisc.edu/73116

• Add, and Connect to the SMPH VPN Portal (portal address: smph.vpn.wisc.edu)

Instructions: 

Connecting to SMPH VPN for Students
https://kb.wisc.edu/smph/134255

NOTE: The SMPH VPN Connection will not work (no internet traffic) until the following conditions have been met:

• • • SMPH Shared Services IT has received, and approved your "SMPH Medical Student Remote Access Acknowledgement" from Step 1 above.
    • Your computer has been fully enrolled within our Workspace ONE device management.

Step 4 - Setup UW Health Multi-Factor Authentication

Instructions:  

Multi-Factor Authentication
https://uconnect.wisc.edu/depts/uwhealth/information-services/multi-factor-authentication/

NOTE: The above instructions website (U-Connect) is only accessible if:

• • • You are connected to the SMPH VPN portal (via GlobalProtect).
    • You are connected to a UW Health approved wired network.

Step 5 - Connect to Health Link

Instructions: 

Connecting to UW HealthLink for SMPH Students
https://kb.wisc.edu/smph/132959