Webex App - Resetting Webex

This procedure takes you through resetting your Webex client. This can be done when you are having difficulty with Webex when it has been working properly before.
  • Open your Webex App
  • Navigate to the ? icon | Health Checker on the bottom left corner of the app
  • Select Reset at the bottom of the page
  • Sign back in using your primary email address
  • If you need further help, please contact the DoIT Help Desk for assistance


Keywords:
cisco voip softphone client phone telephone remote worker reset trouble troubleshooting problems finesse issues calls calling webex app 
Doc ID:
120876
Owned by:
Shawn T. in Voice Services
Created:
2022-08-24
Updated:
2026-09-30
Sites:
Cisco Webex, DoIT Help Desk, Voice Services
Docs for the campus Cisco VoIP telephone system