ECMS - Changes to WiscVPN will affect those authenticating to the Imaging service from off-campus.

WiscVPN will be requiring multi-factor authentication (MFA) with Duo starting on August 23.
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WiscVPN is required to authenticate to the Imaging service using either the Perceptive Content desktop client or the Perceptive Experience web client from off-campus. See ECMS - Client System Requirements (https://kb.wisc.edu/ecms/31916).

What Will I Have to Do?
You will be required to authenticate via Duo when connecting to WiscVPN.

What if I Have Issues?
If you experience issues with connecting to WiscVPN after this change, please reach out to the DoIT Help Desk: help@doit.wisc.edu 
These issues cannot be remedied by the Imaging team.

Resources
More info about MFA/Duo can be found on the it.wisc.edu site

More info about MFA being added to WiscVPN can be found on the it.wisc.edu site

More info about WiscVPN can be found on the it.wisc.edu site

Help for connecting to WiscVPN can be found in the KnowledgeBase

More info about who is eligible for MFA-Duo can be found in the KnowledgeBase

ECMS - Client System Requirements

How do I connect to the Imaging System from off-campus?


KeywordsImaging Imaging System ImageNow perceptive content ecm ecms imaging imagenow wiscvpn duo off campus vpn   Doc ID113065
OwnerCraig S.GroupECMS
Created2021-08-16 12:55:14Updated2021-08-16 13:29:10
SitesECMS
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