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Support News
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The Zoom Web Portal is Getting a New Look on Aug 21
2026-08-20 23:02
Zoom is rolling out an update to its web portal, featuring a cleaner, more intuitive interface designed to make finding settings and tools easier. The redesign mirrors the layout of the Zoom desktop application, making navigation seamless across platforms. This does not impact the Zoom desktop app. -
Kaltura - Automatic Human Captioning and Machine Extended Audio Descriptions Enabled [UW-Madison]
2026-08-24 16:20
As of August 24th, 2026, Kaltura will add human-generated captions and computer-generated extended audio descriptions for all videos based on the following triggers: -
Qualtrics Contact List Issues - Beginning July 1, 2026
2026-07-24 12:36
Universities of Wisconsin recently negotiated a new contract agreement with Qualtrics. The new contract is at the CoreXM Advanced license tier. The new licensing took effect on July 1, 2026. This transition was expected to be seamless but has caused some changes to Contact Lists that are disruptive to some workflows. -
Now Available: Zoom AI Web App
2026-07-15 10:00
You can now access Zoom AI (formerly Zoom AI Companion) tools such as meeting summaries, create meeting agendas, and more directly from a web browser. -
Now Available: Delete Gemini Chats and Create Temporary Gemini Chats
2026-07-09 17:58
Google expanded access to delete Gemini chats and create temporary Gemini chats for Google Workspace for Education accounts.
Top Documents of the Week
- Microsoft Volume Activation - Converting Microsoft Office 2016, 2019, or LTSC 2021, 2024 to and from KMS and MAK Activation
- Top Hat - Account Setup (Students) [UW-Madison]
- Student Center - Updating Your Contact Information
- Connect to Campus Wi-Fi
- Clearing Browser Cache and Cookies
- MyUW Madison - Login, Access, and Troubleshooting
- UWNet - Register a Device Without a Browser
- Kaltura/Canvas - Known Issue - "Browser Cookies Issue" Message - Enabling Third-Party Cookies [UW-Madison]
- MFA Duo – Reactivate Duo on a Mobile Device
- MFA-Duo - Request a Temporary Passcode





