MyUW Madison - Login, Access, and Troubleshooting

This document explains who can access MyUW Madison, how to log in, and how to troubleshoot errors when accessing the portal.

Log Into MyUW Madison

Anyone with an active NetID can login to MyUW Madison at to access UW-Madison resources.

NetID login prompt

If you are eligible for a NetID but haven't set it up yet, you will need to activate it prior to accessing MyUW. NetID activation instructions can be found at NetID - Activating Your Account

If your NetID is active but will not successfully log in, please see NetID - Login Problems. You may need to call the DoIT Help Desk to verify your identity and recover your NetID account before being able to log in. 

Once logged in, your MyUW Homepage will display a variety of default widgets based on your role at the university. The list of default widgets can be viewed at MyUW Madison - Default Tiles on Homepage

For assistance with searching for more MyUW widgets and applications, please see MyUW - Navigating and Searching in MyUW.

MyUW default homepage, with a red banner and searchbar at the top and a variety of tiles linking to applications below.

MyUW Madison Eligibility

Anyone with an active NetID can access MyUW. This includes applicants, students, staff, faculty, and other campus affiliates. Once logged in, you will be able to launch any apps or widgets that your NetID is eligible to access based on your role at the university. 

Former Students

Former UW-Madison students who were last here fall 2010 or later will retain access to MyUW after graduating. 

Former students without a NetID can access student records and transcripts by contacting the Office of the Registrar or via My-Info login following Transcript - Requesting Transcripts Without a NetID .


Former Employees

Once a UW-Madison employee leaves the university, their NetID will remain eligible to access MyUW for two years after their appointment ends.


Eligibility for the MyUW portal after leaving UW-Madison does not guarantee eligibility to all apps available within MyUW. 

Former employees will not retain access to HRS and may need to request statements from UW Shared Services contacts. For more details, see Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements

Login Troubleshooting


If you are having problems logging into MyUW with your NetID, please see NetID - Login Problems. You may need to call the DoIT Help Desk to verify your identity and recover your NetID account before being able to log in. 

If you are able to successfully log in using your NetID but receive an error message, it's possible that the MyUW portal is experiencing an outage. 

Outages will be posted at

If no outages are posted but you are still unable to fully access the MyUW portal, please follow these troubleshooting steps:

  1. Verify that you are using a recommended browser: MyUW - Recommended Web Browsers.

  2. Clear your browser's Cache and Cookies, then re-attempt to access the portal.

  3. Ensure that cookies are enabled: Web Browsers - Cookies FAQ

  4. Check that Java is installed and updated: Windows - Installing Java.

  5. If you are still unable to log in, please contact the DoIT Help Desk for further assistance. They may need to obtain details about your account and browser in order to begin addressing your issue. 

See Also:

Keywords:my uw mum portal my-uw uwmadison failed netID net id system identified identify email eligible eligibility java error errors help logging log in into troubleshoot student applicant former employee faculty staff alumni emeritus graduate graduated   Doc ID:2520
Owner:Laura S.Group:My UW-Madison Portal
Created:2004-02-11 18:00 CSTUpdated:2021-11-18 14:07 CST
Sites:DoIT Help Desk, My UW-Madison Portal, Office of the Registrar
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