Topics Map > Platform X
Topics Map > User Guides

Platform X: AI Tips and Tricks

This documents common questions and tips and tricks or using AI withing Platform X

How do I use region restricted models?

Microsoft Azure deploys resources within regions. This specifies which of their server stacks your request is routed to. Often times the newest models are restricted to regions that recently have got new hardware. 

If a model has a region restriction, you must have a "foundry" type resource that is in that particular region. This region does not need to match the region of your virtual machine. If you have an existing foundry resource in another region submit a customer support ticket with the region you need to connect to. We will create another "foundry" type resource on your hub with that region.

Why am I not able to initially connect to Foundry?

If you are having trouble with initially connecting to Foundry double check that you have your "Local network access" set to "Allowed" within the browser you are using for AI Foundry. 

Give local access permission to Foundr

Why can I not connect to a model endpoint?

If you are getting a "Failed to create Azure OpenAI resource" error, try to deploy using the "Global Standard" mode instead of "Standard".



Keywords:
Platform X AI tips and tricks frequently asked questions
Doc ID:
158381
Owned by:
Niecia H. in SMPH Research Applications
Created:
2026-02-09
Updated:
2026-02-09
Sites:
SMPH Research Applications