Contact User Support Services
The User Support Services group can be contacted using the following methods:
Email: help@surgery.wisc.edu
Phone: (608) 265-5656
Hours:
User Support Services staff are available during the following hours:
Monday - Friday
8:00am (0800) to 4:30pm (1630)
Please do not hesitate to contact us about issues you may be experiencing. Please leave a detailed voicemail if prompted. We will reply to your issue as soon as we can. We use Zendesk to manage our tickets and replies will likely come from that system.
Surgery Identity Project - Migration FAQ
Login Chart
Surgery Login |
UW Health Login |
UW-Madison NetID |
|---|---|---|
| DOS Desktops and Laptops (pre-migration) | Epic HealthLink | DOS Desktops and Laptops (post-migration) |
| Surgery Intranet | Imprivata | UW-Madison Box |
| OES Login to Remap Network Drives |
Microsoft Authenticator | Duo MFA |
| Surgery REDCap |
Q-genda | Microsoft Office 365 |
| Surgery Remote (Citrix) |
Oracle Cloud | Qualtrics |
| Surgery Web Applications (e.g. Faculty Evaluations, Provider Leave) | Orpheus | WebEx |
| U-Learn | SMPH VPN (GlobalProtect) | |
| Vidyo | Zoom | |
| Haiku |
Teams |
|
| Canto |
Crashplan (if applicable) |
|
| Spok Mobil |
Adobe Creative Cloud |
Top Documents of the Week
- Surgery Identity Project - Migration FAQ
- Working Remotely - How to Connect to SMPH VPN
- Login Chart - What Login do I Use?
- Contact User Support Services
- Nvivo Collaboration Server - Login, Open Project, Change Password
- Change Your Surgery Password
- Adding a Surgery Printer using iPrint
- Working Remotely - Network Drive Access