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Blackboard Collaborate Ultra - Avoiding infinite window when sharing application

After June 30, 2021, Blackboard Collaborate Ultra will no longer be available. UW-Madison recommends using Zoom as a replacement for instructional and non-instructional web conferencing purposes. For more information, please see Blackboard Collaborate - Service Ending June 30, 2021

When sharing an application or screen in Collaborate with Ultra experience, it is possible to inadvertently produce a tunnel view, or infinite-window effect. This will occur when the screen or browser that is selected for sharing is displaying the Collaborate with Ultra experience session at the time.

There are a number of ways to avoid this behavior, such as:

  • If two or more monitors are available, ensure that the window hosting the Collaborate session is moved off of the screen that will be shared prior to initiating a screen share.
  • Share an individual application as opposed to the entire screen.
  • Prior to sharing the browser that hosts the Collaborate session, open a new browser window to use for shared content.
  • If multiple browsers are available, use one to host the session, and one to host the shared content.

Keywords:Web Conferencing recordings applications shared bbc tunnel view bbcu shares browser displaying   Doc ID:67173
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2016-09-23 09:11 CDTUpdated:2021-05-06 10:18 CDT
Sites:Academic Technology Pilots, DoIT Help Desk, Learn@UW-Madison
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