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The Shared Tools support hours are Monday-Friday 9:00 a.m. to 5:00 p.m. CST. If something occurs before or after these hours, follow the escalation process and call order.

Results: 1-20 of 30

No.Document TitleIDUpdatedViews
1DoIT Shared Tools - JIRA - Unable to Login to JIRA/ Led to Unfamiliar Screen1206392023-03-161109
2DoIT Shared Tools - JIRA - Service Description and Policies197952024-02-159797
3DoIT Shared Tools - What JIRA support is offered by the Shared Tools team?1235382024-02-15628
4DoIT Shared Tools - JIRA - Searching for Dashboards168022024-02-152988
5DoIT Shared Tools - JIRA - Service Offerings1111452024-02-15748
6DoIT Shared Tools - JIRA - Login and Access Troubleshooting585092024-02-153493
7DoIT Shared Tools - GitLab - How-to Import your Jira project issues into GitLab1248822024-02-151448
8DoIT Shared Tools - JIRA - New User Self-Enrollment and Access263562024-02-156630
9DoIT Shared Tools - Office Hours1271242024-01-301561
10DoIT Shared Tools - JIRA - How to Reopen an Epic that Was Marked as Done1106082023-12-017112
11GitLab - Project Management1247822023-11-281438
12Atlassian - Cloud and Data Center Licensing Steps and Resources1222272023-11-281845
13DoIT Jira and Confluence Service Change - Timeline and Roles & Responsibilities1271262023-11-28682
14DoIT Jira and Confluence Service Change - Project Overview1271062023-11-28885
15DoIT Shared Tools - Contact Us240312023-11-276104
16Comparison of Jira Alternatives1324012023-11-27414
17DoIT Shared Tools - GitLab - Jira Cloud Integration1328842023-11-22245
18Jira and Confluence Alternatives1237422023-11-172066
19DoIT Shared Tools - Accessibility and Usability Information and Reporting1324392023-11-08394
20DoIT Shared Tools - JIRA - JIRA Super Administrator Role Guidelines1136432023-11-08610
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