Contact User Support Services
The User Support Services group can be contacted using the following methods:
Email: help@surgery.wisc.edu
Phone: (608) 265-5656
Hours:
User Support Services staff are available during the following hours:
Monday - Friday
8:00am (0800) to 4:30pm (1630)
Please do not hesitate to contact us about issues you may be experiencing. Please leave a detailed voicemail if prompted. We will reply to your issue as soon as we can. We use Zendesk to manage our tickets and replies will likely come from that system.
Surgery Identity Project - Migration FAQ
Login Chart
Surgery Login |
UW Health Login |
UW-Madison NetID |
|---|---|---|
| Surgery REDCap | Epic HealthLink | DOS Desktops and Laptops |
| UW Health Pulse |
SMPH VPN (GlobalProtect) | |
| Imprivata | SMPH Azure Virtual Desktop | |
| U-Learn | Duo MFA | |
| Q-genda | Microsoft Office 365 | |
| Oracle Cloud | Teams | |
| Orpheus | WebEx | |
| Vidyo | UW-Madison Box | |
| Haiku | Zoom | |
| Canto | Qualtrics | |
| Spok Mobil | Crashplan (if applicable) |
|
| Adobe Creative Cloud | ||
| Surgery Intranet |
||
| Surgery Web Applications (e.g. Faculty Evaluations, Provider Leave, Billing) |
Top Documents of the Week
- RedCap Access for External Collaborators
- MacOS - How to Map Network Drives with NetID
- Conference Rooms - How to Join a Hybrid Meeting from a Cisco Conferencing System
- Change Your Surgery Password
- How to Access UWH Email from Surgery Computer
- Surgery Identity Project - Migration FAQ
- Working Remotely - Odana Remote Desktop Connection
- Working Remotely - How to Connect to SMPH VPN