About Surgery's KB

Welcome to the Department of Surgery Knowledge Base (KB)! 

Our KB contains how-to guides and general Surgery IT information for all Department of Surgery faculty, staff, and students.

Contact the Surgery Help Desk

The Surgery IT Help Desk can be contacted using the following methods:

Email: help@surgery.wisc.edu

Phone: (608) 265-5656

Hours:

The Surgery IT Help Desk is available during the following hours:

Monday - Friday

8:00am (0800) to 4:30pm (1630)

Please do not hesitate to contact us about issues you may be experiencing. Please leave a detailed voicemail if prompted. We will reply to your issue as soon as we can. We use Zendesk to manage our tickets and replies will likely come from that system.

Login Chart

Below are the most commonly used applications and their corresponding login:

 Surgery Login

 UW Health Login

 UW-Madison Wisc Email
 DOS  PC or Laptop
  HealthLink Adobe Creative Cloud
 Intranet 
  Imprivata Box (NetID)
Open Enterprise Server (OES)
 Microsoft Authenticator Duo (NetID)
RedCap
  Q-genda Microsoft Office 365
Surgery Citrix
  Oracle Cloud Qualtrics
   Orpheus WebEx
   U-Learn VPN - Global Protect (NetID)
   Vidyo  Zoom 
  Haiku
  Teams
  Canto
  Crashplan (if applicable)
  Spok Mobil