Leaving the University - Microsoft 365, Google Workspace, Box, Qualtrics, Zoom Workplace (Departing Staff Not Retiring or Gaining Emeritus Status)

When you leave the university, you will lose access to these core IT services: Microsoft 365, Google Workspace, Box, Qualtrics, and Zoom Workplace. This document outlines the amount of time you have to backup or transfer your data before losing access.

Leaving the University - access to IT services

This table provides an overview of when departing staff lose access to IT services. This is subject to change.

Service

Change 

When Access Is Lost 



Microsoft 365


Email & Calendar


Lose Access

9 Months


All Other Services


Lose Access

3 Months


Google Workspace


Lose Access

9 Months


Box


Lose Access

3 Months


Qualtrics


Lose Access

3 Months

Zoom Workplace (basic and premium)

Lose Access

3 Months

Attention

It is your responsibility to review all data you may have stored and determine what needs to be backed up or transferred.

Once your account and data have been deleted, they are gone forever.

This information and timeline are subject to change.

Timeline for affected services

Important Definitions:

  • Day 0: When the Office of the Registrar changes your affiliation. 
    • For most this is your withdrawal date (as determined by the Office of the Registrar).
  • No Change: Full access remains for service

Microsoft 365

Microsoft 365 Timeline

Microsoft 365

Email & Calendar

All Other Services

Day 0*

No Change

No Change

Day 90

No Change

Lose Access

Day 180

Deactivation Notifications

Begin

Day 270 (~ 9 months)

Lose Access

 

Backup data or transfer data before losing access

Google Workspace

Google Workspace Timeline

Google Workspace

Day 0*

No Change

Day 90

No Change

Day 180

Deactivation Notification Begin

Day 270 (~ 9 Months)

Lose Access

Backup data or transfer data before losing access

Box

Box Timeline

Box

Day 0*

Deactivation Notifications Begin 

Day 90 (~ 3 Months)

Lose Access

Backup data or transfer data before losing access

Qualtrics

Timeline

Qualtrics

Day 0*

Deactivation Notification

Day 90 (~ 3 months)

Lose Access

Backup data or transfer data before losing access

Zoom Workplace

Timeline

Zoom Workplace

Day 0*

Downgraded to basic account type 

Deactivation Notification

Day 90 (~ 3 months)

Lose Access

Backup data or transfer data before losing access

What should I do to protect my data?

Step 1: Classify files you create into two categories 

  1. Personal data: You can keep this data and will need to backup files before losing access to your account.

  2. University data: You will need to transfer ownership of this data to designated faculty/staff or to another University account.

Step 2: Backup or Transfer ownership of university data for each service:

Definitions: 

  1. Backup data: Making copies of important data and storing them in a separate location
  2. Transfer data: Moving digital information from one location to another. 

How to backup and transfer data: Microsoft 365

How to backup and transfer data: Google Workspace

How to backup and transfer data: Box

How to backup and transfer data: Qualtrics

How to backup and transfer data: Zoom Workplace

Additional Help

Service Access Questions

If you have any questions or concerns about your access, please contact the DoIT Help Desk.

Eligibility and Affiliation Questions

Direct questions regarding your affiliation status to the Office of the Registrar.



Keywords:
university, Staff, ltu, LTU, departing, email, eligibility, eligible, Not Retiring, Google Workspace, Box, Qualtrics, Zoom Workplace, Microsoft 365, M365, Departing 
Doc ID:
148611
Owned by:
Liam F. in DoIT Help Desk
Created:
2025-02-25
Updated:
2025-02-26
Sites:
DoIT Help Desk