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Zoom in Canvas - Known Issue - Non-Students in a course affect "Auto Record" Setting [UW-Madison]

“Record the Meeting Automatically” setting is switched off when a non-student (instructor or admin) clicks on the Zoom meeting.

In this scenario,

  1. One instructor or admin, enrolled in a Canvas course, creates a Zoom room and sets it to Record the Meeting Automatically.
  2. Another instructor or admin (also enrolled in the course) selects that Room to edit or starts the meeting. 
  3. Zoom will switch Record the Meeting Automatically setting off. 

Before:
Zoom meeting settings before affects of known issue. "Record the Meeting Automatically in the cloud" is enabled

After:

Zoom meeting settings after affected by known issue. "Record the Meeting Automatically is disabled

Affects

This issue affects instructors and admins enrolled in Canvas couses that create Zoom rooms through the Zoom-Canvas integration. 

  • This only happens if the other non-student (instructor or admin) is enrolled in the Canvas course. 
  • Sub Account admins who click on Zoom links do not cause this setting to turn off. 
  • No other settings appear to be affected by this known issue.

Status

This issue is currently present as of 29 January 2026.

Workaround

At this time, there is no workaround.


Keywords:
Learn@UW, Zoom, Canvas, Zoom in Canvas, Auto record, Zoom Settings, Zoom-Canvas integration, known issue 
Doc ID:
158194
Owned by:
Learn@UW Madison in Learn@UW
Created:
2026-01-29
Updated:
2026-01-29
Sites:
DoIT Help Desk, Learn@UW