News and Announcements

• Service account lifecycle project update   2025-10-31 18:47:52
  In September we hosted 3 listening sessions to discuss service account lifecycle with IT Partners. During those sessions we received a lot of great feedback and suggestions. We would like to share some common concerns and how we plan to address them.
• New Email Sending Limits Effective May 12, 2025   2025-04-23 16:46:00
  Beginning May 12, 2025, we will enable new default email sending limits on all UW-Madison Microsoft 365 accounts.

Top Documents of the Week

1. Clearing Browser Cache and Cookies
2. Microsoft 365 - Find the folder location of a message when using the search function
3. Help Desk - Chat with an Agent!
4. Microsoft 365 - Remove Addresses From the Auto-Complete List
5. Leaving the University of Wisconsin-Madison - Access to IT Services
6. Leaving the University - Access to IT Services (Students)
7. Help Desk - Deactivation Timeline for Microsoft 365, Google Workspace, Zoom, Box, Qualtrics
8. Leaving the University - What should I do with my data?

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1. Help Desk - Configure Modern Authentication (Thunderbird)
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3. Directory Search (iOS) - Configuring iPhone/iPod Touch for White Pages
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6. Microsoft 365 - Known Issues
7. UW-Madison Zoom Workplace - Service Accounts
8. Microsoft 365 - Convert a Service Account to a Shared Mailbox