DoIT Help Desk Knowledgebase DoIT Help Desk Knowledgebase Glossary

The process of combining multiple accounts into a single account during the transition to Office 365.

Exchange Autodiscover is a web service that helps Microsoft Exchange administrators configure user profile settings for clients running Outlook Enterprise/Subscription/2019/2016. It allows users to easily configure their email client knowing only their email address and password.

Also known as a vacation message or an out of office message. Automatic reply is a rule that can be set in your Office 365 account that will automatically reply to incoming emails with a preset response for a preset amount of time.

Services made available to users on demand via the Internet from a cloud computing provider's servers as opposed to being provided from a company's own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.

A contact group -- formerly called "distribution list" -- is a group of contacts that you can send messages, meeting requests and tasks requests.

A contact group/list is a personal group which is stored in your Contacts folder and can contain entries from your personal Contacts and from the Global Address List (GAL).

Free/busy is a determination of whether there is a calendar event in a given time slot. Free designates time slots without events and busy designates time slots that are taken up in a person's calendar. Any account within Microsoft 365 will have the ability to view free/busy information against any other Office 365 account. Note: an event can be set to show as busy or free.

Full mailbox permissions can be assigned between any two accounts within UW-Madison's Office 365 environment.

* To send emails, you will either need 'send as' or 'send on-behalf' of permissions.

Note: Service accounts have the capability of having delegates linked to them. If linking is used, the delegate will automatically be assigned 'full mailbox' and 'send as' permissions.

See how to manage full mailbox permissions for an account for further details.

Groups in Office 365 let you choose a set of people that you wish to collaborate with and easily set up a collection of resources for those people to share - such as emails, files, and calendar data. You don’t have to worry about manually assigning permissions to all those resources because adding members to the group automatically gives them the permissions they need to the tools your group provides.

A linked account is an account that your NetID has been provided access to. For example, after entering your NetID login credentials at the NetID login screen, you will have the option of logging into your primary mailbox or any other mailboxes (accounts) that have been linked to your NetID, such as a departmental account. A NetID can be "linked" to any number of other accounts, simplifying the login process for users and providing much needed affiliation between accounts. Linked access to an account also provides other privileges such as consolidating in preparation for the migration to Office 365.

Instructions for linking an Office 365 service account to your NetID are available here.

Multi-factor authentication is part of the new UW–Madison login process that verifies your identity. It combines something you know (your NetID and password) with something you have (smartphone, token/fob or tablet) preventing anyone but you from logging into a system. UW-Madison has partnered with Duo to provide this service.

You will now need to log in by:

1. Entering your NetID and password, and

2. Confirming your login with the Duo app on your device.

The location in the Office 365 system where your email, calendar, task list, and address book are stored. Each Office 365 account has one primary address, but can have many alternate addresses.

OneDrive for Business is Office 365's file hosting service. It allows users to upload and sync files to a cloud storage and then access them from a web browser or their local device.

Microsoft's desktop email and calendar application. It is part of the Microsoft 365 suite of desktop applications and can be used to view email, calendar, contacts, and more.

Microsoft Outlook 2016 for Mac is an email and calendar client that's available as part of Microsoft's Office suite. It is the latest version of Outlook for the Mac OS and can be used to manage email, calendar, contacts, and more.

Microsoft's service for accessing your Microsoft 365 account via web browser. Log into Outlook on the web.

A profile is what Outlook desktop client uses to remember the e-mail accounts and the settings that tell Outlook which account(s) to connect to and where your e-mail is stored.

In Office 365, a resource account is a non-person account that can be classified as either "room" or "equipment". Examples can include meeting/conference rooms, audio-visual equipment, or vacation calendars. Individuals must be granted permissions to interact with a resource account. More details.

A feature in Office 365 which allows you to take some action when a message arrives into your account or when you are sending a message. Examples of potential actions include move/copy/delete, mark with a category/read/importance, or forward/redirect.

Microsoft 365 service accounts are intended to be used for shared/changing roles (e.g., info, secretary, webmaster, newsletter, feedback, etc.) or service/programmatic access (e.g., printers, copiers, mailers). Service accounts can be accessed via all Outlook clients. Learn more about the types of accounts available within UW-Madison's implementation of Microsoft 365.

Student Notebooks are a part of Office 365's Class Notebook app. They are private notebooks that are shared between each teacher and their individual students. Teachers can access these notebooks at any time, but students cannot see other students’ notebooks.

A sub-domain is a domain that is part of a larger domain; the only domain that is not also a sub-domain is the root domain. For example, doit.wisc.edu and engr.wisc.edu are sub-domains of the wisc.edu domain.

A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscMail, CloudFax, Box, Qualtrics, LastPass, and Google Apps.