DoIT Help Desk Knowledgebase DoIT Help Desk Knowledgebase Glossary

The process of combining multiple accounts into a single account during the transition to Office 365.

An organization's administrative point of contact, responsible for assigning staff time to the Office 365 transition. Communicates with the Office 365 Team and their organization's leadership.

In Microsoft 365, an alternate address is any email address associated with a NetID@wisc.edu or service account (something@domain.wisc.edu). Any NetID or Service account may have any number of email addresses associated with it. These email addresses includes, but is not limited to, previous alias/alternates accounts and/or user/role/service accounts that have been consolidated with the NetID. A message destined to any of the alternate addresses will be delivered to the main address on the account (NetID@wisc.edu or something_domain@wisc.edu).

Exchange Autodiscover is a web service that helps Microsoft Exchange administrators configure user profile settings for clients running Outlook Enterprise/Subscription/2019/2016. It allows users to easily configure their email client knowing only their email address and password.

Services made available to users on demand via the Internet from a cloud computing provider's servers as opposed to being provided from a company's own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.

Someone granted permission to interact with another person's Office 365 account (email, calendar, address book, etc). This can include reading, writing, modifying, and deleting items.

An email address identifies the account that messages should be delivered (e.g., bbadger@wisc.edu). An account can have multiple email addresses. Each account in Microsoft 365 has only one primary address, but an account can have multiple alternate addresses. An account will accept email for any email address on the account.

In email addresses, the domain is the part of an email address comes after the @ symbol. For example, for the email address of "bbadger@wisc.edu", the domain is "wisc.edu".

The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources, excluding those that are hidden. Office 365 uses the Global Address List to supply email addresses when you are composing a message or inviting individuals to meetings.

A linked account is an account that your NetID has been provided access to. For example, after entering your NetID login credentials at the NetID login screen, you will have the option of logging into your primary mailbox or any other mailboxes (accounts) that have been linked to your NetID, such as a departmental account. A NetID can be "linked" to any number of other accounts, simplifying the login process for users and providing much needed affiliation between accounts. Linked access to an account also provides other privileges such as consolidating in preparation for the migration to Office 365.

Instructions for linking an Office 365 service account to your NetID are available here.

Multi-factor authentication is part of the new UW–Madison login process that verifies your identity. It combines something you know (your NetID and password) with something you have (smartphone, token/fob or tablet) preventing anyone but you from logging into a system. UW-Madison has partnered with Duo to provide this service.

You will now need to log in by:

1. Entering your NetID and password, and

2. Confirming your login with the Duo app on your device.

Office 365 is a cloud-based service provided by Microsoft. To see what features are available in UW-Madison's implementation, check here: Microsoft 365 - What features are included in Microsoft 365?

Office 365 Video is an intranet website portal where people can post and view videos. It's a streaming video service that's available with SharePoint Online in Office 365. It's a great place to share videos of executive communications or recordings of classes, meetings, presentations, or training sessions, for example. Office 365 Video displays a thumbnail image of each video on the site. You just select a thumbnail to view a particular video.

Typically, when you use a Microsoft Exchange Server account (Office 365 account), your email messages, calendar, and other items are delivered to and saved on the server. You can configure Outlook to keep a local copy of your items on your computer in an Outlook data file that is named an offline Outlook Data File (.ost). This allows you to use Cached Exchange Mode or to work offline when a connection to the Office 365 (Exchange) computer may not be possible or wanted. The .ost file is synchronized with the Office 365 (Exchange) computer when a connection is available.

OneDrive for Business is Office 365's file hosting service. It allows users to upload and sync files to a cloud storage and then access them from a web browser or their local device.

A Personal Folders file (.pst) is an Outlook data file that stores your messages and other items on your computer. This is the most common file in which information in Outlook is saved by home users or in small organizations. Learn more.

In Microsoft 365, your primary address is the email address associated with your Microsoft 365 account that will appear as your "From" address on emails and calendar invites. It will also appear as a result in the global address look up feature in Microsoft 365. For further information, click here.

In Office 365, this permission allows users other than the mailbox owner to use the mailbox to send messages. After this permission is assigned to a delegate, any message that a delegate sends from this mailbox will appear as if it was sent by the mailbox owner. However, this permission doesn't allow a delegate to sign in to the user's mailbox.

In Office 365, this permission allows a delegate to use this mailbox to send messages. However, after this permission is assigned to a delegate, the From address in any message sent by the delegate indicates that the message was sent by the delegate on behalf of the mailbox owner.

Microsoft SharePoint Designer is a specialized HTML editor and web design freeware for creating or modifying Microsoft SharePoint sites, workflows and web pages.

Student Notebooks are a part of Office 365's Class Notebook app. They are private notebooks that are shared between each teacher and their individual students. Teachers can access these notebooks at any time, but students cannot see other students’ notebooks.

A sub-domain is a domain that is part of a larger domain; the only domain that is not also a sub-domain is the root domain. For example, doit.wisc.edu and engr.wisc.edu are sub-domains of the wisc.edu domain.

A web site that allows administrators and end users to manage accounts (NetID and departmental) that access Office 365, WiscMail, CloudFax, Box, Qualtrics, LastPass, and Google Apps.