DoIT Help Desk Knowledgebase DoIT Help Desk Knowledgebase Glossary

The process of combining multiple accounts into a single account during the transition to Office 365.

In Microsoft 365, an alternate address is any email address associated with a NetID@wisc.edu or service account (something@domain.wisc.edu). Any NetID or Service account may have any number of email addresses associated with it. These email addresses includes, but is not limited to, previous alias/alternates accounts and/or user/role/service accounts that have been consolidated with the NetID. A message destined to any of the alternate addresses will be delivered to the main address on the account (NetID@wisc.edu or something_domain@wisc.edu).

Also known as a vacation message or an out of office message. Automatic reply is a rule that can be set in your Office 365 account that will automatically reply to incoming emails with a preset response for a preset amount of time.

Services made available to users on demand via the Internet from a cloud computing provider's servers as opposed to being provided from a company's own on-premises servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.

Collaboration Space is a type of notebook in Office 365's Class Notebook app. It is a notebook for all students and the teacher in the class to share, organize, and collaborate.

A contact group/list is a personal group which is stored in your Contacts folder and can contain entries from your personal Contacts and from the Global Address List (GAL).

A Content Library is a type of notebook in Office 365's Class Notebook app. It is a notebook for teachers to share course materials with students. Teachers can add and edit its materials, but for students, the notebook is read-only.

Someone granted permission to interact with another person's Office 365 account (email, calendar, address book, etc). This can include reading, writing, modifying, and deleting items.

An email address identifies the account that messages should be delivered (e.g., bbadger@wisc.edu). An account can have multiple email addresses. Each account in Microsoft 365 has only one primary address, but an account can have multiple alternate addresses. An account will accept email for any email address on the account.

In email addresses, the domain is the part of an email address comes after the @ symbol. For example, for the email address of "bbadger@wisc.edu", the domain is "wisc.edu".

Exchange ActiveSync (also known as EAS) is a communications protocol designed for the synchronization of email, contacts, calendar, tasks, and notes from a messaging server to a smartphone or other mobile devices. The protocol also provides mobile device management and policy controls.

A service -- similar to IMAP, POP3, and ActiveSync -- that works to transfer and synchronize email/calendar information between the server and the end user's client.

Full mailbox permissions can be assigned between any two accounts within UW-Madison's Office 365 environment.

* To send emails, you will either need 'send as' or 'send on-behalf' of permissions.

Note: Service accounts have the capability of having delegates linked to them. If linking is used, the delegate will automatically be assigned 'full mailbox' and 'send as' permissions.

See how to manage full mailbox permissions for an account for further details.

The Global Address List (GAL) is the address look up feature in Office 365. It contains email addresses for individuals and resources, excluding those that are hidden. Office 365 uses the Global Address List to supply email addresses when you are composing a message or inviting individuals to meetings.

A linked account is an account that your NetID has been provided access to. For example, after entering your NetID login credentials at the NetID login screen, you will have the option of logging into your primary mailbox or any other mailboxes (accounts) that have been linked to your NetID, such as a departmental account. A NetID can be "linked" to any number of other accounts, simplifying the login process for users and providing much needed affiliation between accounts. Linked access to an account also provides other privileges such as consolidating in preparation for the migration to Office 365.

Instructions for linking an Office 365 service account to your NetID are available here.

Microsoft Lync (formerly Microsoft Office Communicator) and Microsoft Lync for Mac are instant messaging clients used with Microsoft Lync Server or Lync Online available with Microsoft Office 365. Lync is currently not available within UW-Madison's implementation of Office 365.

Multi-factor authentication is part of the new UW–Madison login process that verifies your identity. It combines something you know (your NetID and password) with something you have (smartphone, token/fob or tablet) preventing anyone but you from logging into a system. UW-Madison has partnered with Duo to provide this service.

You will now need to log in by:

1. Entering your NetID and password, and

2. Confirming your login with the Duo app on your device.

Office 365 is a cloud-based service provided by Microsoft. To see what features are available in UW-Madison's implementation, check here: Microsoft 365 - What features are included in Microsoft 365?

Office Online (previously Office Web Apps) is an online office suite offered by Microsoft as a part of Office 365, which allows users to create and edit files using lightweight, web browser-based versions of Microsoft Office applications: Word, Excel, PowerPoint and OneNote. The offering also includes Outlook, People, Calendar and OneDrive for Business, all of which are accessible from a unified app switcher (Outlook on the web).

Typically, when you use a Microsoft Exchange Server account (Office 365 account), your email messages, calendar, and other items are delivered to and saved on the server. You can configure Outlook to keep a local copy of your items on your computer in an Outlook data file that is named an offline Outlook Data File (.ost). This allows you to use Cached Exchange Mode or to work offline when a connection to the Office 365 (Exchange) computer may not be possible or wanted. The .ost file is synchronized with the Office 365 (Exchange) computer when a connection is available.

The OneNote Class Notebook is an Office 365 app that helps instructors set up OneNote in their class. This app will create a class notebook, which includes three types of sub-notebooks: Student Notebooks, Content Library, and Collaboration Space.

Microsoft's desktop email and calendar application. It is part of the Microsoft 365 suite of desktop applications and can be used to view email, calendar, contacts, and more.

Microsoft Outlook 2016 for Mac is an email and calendar client that's available as part of Microsoft's Office suite. It is the latest version of Outlook for the Mac OS and can be used to manage email, calendar, contacts, and more.

A Personal Folders file (.pst) is an Outlook data file that stores your messages and other items on your computer. This is the most common file in which information in Outlook is saved by home users or in small organizations. Learn more.

Microsoft's service for accessing your Microsoft 365 account via web browser. Log into Outlook on the web.

A profile is what Outlook desktop client uses to remember the e-mail accounts and the settings that tell Outlook which account(s) to connect to and where your e-mail is stored.

A feature in Office 365 which allows you to take some action when a message arrives into your account or when you are sending a message. Examples of potential actions include move/copy/delete, mark with a category/read/importance, or forward/redirect.

In Office 365, this permission allows a delegate to use this mailbox to send messages. However, after this permission is assigned to a delegate, the From address in any message sent by the delegate indicates that the message was sent by the delegate on behalf of the mailbox owner.

A workflow is a series of activities/steps that are necessary to complete a task. Each step in a workflow has a specific step before it and a specific step after it, with the exception of the first and last steps. In a linear workflow, the first step is usually initiated by an outside event. If the workflow has a loop structure, however, the first step is initiated by the completion of the last step. Example workflow: A shared conference room needs to be managed on a first-come-first-served basis. Assigned users would be able to reserve the conference room if it is available. Otherwise, the invitation will be declined automatically by the resource calendar.