Top Documents of the Week
Windows 10 - Changing the System Date and Time
Clearing Browser Cache and Cookies
Windows - Taskbar Has Disappeared from the Desktop
Finding Serial Numbers - Various Laptop Computers
Safari (iOS) - Enabling and disabling pop-up blocker
Downloading and Installing Oracle 12c Client
Excel - How to Merge Cells
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
Windows - Uninstalling/reinstalling a network adapter in device manager
Windows - Quick Fix for Networking Problems
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Android - Locating the MAC address
Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
Game Console - Locating the MAC address
Booting to the Boot Menu and BIOS
Web Browsers - How to Fix a "Bad Request" Error
WatchOS - Locating the MAC address of an Apple Watch
Mac OS X (10.9) - Changing System Language
Chat with an Agent!
Mac OS X (10.5+) - Finding the IP address and MAC address
iOS - Locating the MAC address
iOS - Locating the IP Address
Finding the MAC and IP Address of a Device
WiscVPN - Overview
Chrome (Win) - Clearing Cache and Cookies
Get Help from DoIT
Wisconsin Federation - Getting help logging in
Office 365 (Thunderbird) - Configure Modern Authentication
Office 365 (iOS) - Configure the native email/calendar app for iPhone, iPad, iPod
Symantec Endpoint Protection- Disabling and Enabling Instructions
Adobe Creative Cloud - Logging in with Your UW-Madison Account
Excel - Using the VLOOKUP and HLOOKUP Functions
Windows - Displaying, Releasing and Renewing a DHCP Lease
WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows)
Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
Microsoft Office, Visio, and Project Compatibility
Chrome (Mac) - Clearing Cache and Cookies
Windows - DOS Commands
Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
WiscVPN - Installing the Palo Alto GlobalProtect Client (Mac)
Windows (8, 8.1, 10) - Changing the Display Language
iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
iOS - Clearing Saved Passwords
Edge (Win) - Clearing Cache and Cookies
Mac OS X - Reinstalling Network Adapters
Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
iOS (iPhone, iPad, iPod Touch) - Finding your IP Address
Help Desk - Send HTML emails using the Outlook for Windows desktop client
Windows/Mac - How to Check the System Information
Windows - Setting the Default Mail Program
Mac OS X (10.4) - Finding the IP address and MAC address
UW System - Login credentials for each campus
Java - Adding Sites to Exceptions List
Mac OS X - Force Ejecting a CD
Mac OS X - Enabling Automatic Login
Use the Adobe Creative Cloud Cleaner tool to uninstall, completely remove all vestiges of previous Creative Cloud installations, and reinstall
WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Mac)
Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
Internet Explorer 7 (Win) - Clearing Cache and Cookies
Windows 7, 8, and 10 - Show Hidden Files and Folders
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