DoIT Help Desk Knowledgebase

Top Documents of the Week

1. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
   
2. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
   
3. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
   
4. Mac OS X - Install Programs from Unidentified Developers
   
5. Windows - Quick Fix for Networking Problems
   
6. Clearing Browser Cache and Cookies
   
7. Apple Contacts (Mac OS 10.9) - Exporting Address Book(s) / Contacts
   
8. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
   
9. Windows - DOS Commands
   
10. Spectrum U - Channel Listing
    
11. Windows XP - Finding the IP Number and MAC Address of a Network Card
    
12. Excel - Using the VLOOKUP and HLOOKUP Functions
    
13. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    
14. Windows - Taskbar Has Disappeared from the Desktop
    
15. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
    
16. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
17. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
    
18. Get Help from DoIT
    
19. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
    
20. Chrome (Win) - Clearing Cache and Cookies
    
21. WiscVPN - Downloading and Installing the GlobalProtect (PaloAlto) Client
    
22. Windows XP - How to Repair Errors that Prevent Windows from Booting
    
23. Mac OS X - Force Ejecting a CD
    
24. Web Browsers - How to Fix a "Bad Request" Error
    
25. Scholarships@UW-Madison - Main Pages and Features
    
26. Windows 7, 8, and 10 - Show Hidden Files and Folders
    
27. Windows XP - Change a Windows XP Product Key
    
28. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
29. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
    
30. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
    
31. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
32. Mac OS X - Keyboard Shortcuts
    
33. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
34. Office 365 (Apple Mail / Calendar) - Configure Apple Mail / Calendar on Mac OS 10.9
    
35. iOS - Clearing Saved Passwords
    
36. Excel - How to Merge Cells
    
37. Mac OS X (10.9) - Changing System Language
    
38. Outlook 2010 for Windows - Exporting your Address Book(s) / Contacts
    
39. Chrome (Mac) - Clearing Cache and Cookies
    
40. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
    
41. Windows - Disabling Startup Programs
    
42. Windows 7 & Vista - Running Checkdisk from a Boot CD/DVD or Windows Desktop
    
43. Mac OS X - Gathering System Information
    
44. Mac - How to Create a DMG File from a CD/DVD
    
45. iOS - Clearing Cache and Cookies
    
46. Mac OS X (10.5+) - Finding the IP address and MAC address
    
47. User Profile Service Failed The Login (Vista, 7, 8, 10)
    
48. Mac OS X - Reinstalling Network Adapters
    
49. Internet Explorer 7 (Win) - Clearing Cache and Cookies
    
50. Excel 2013 - Enabling fill handle and cell drag-and-drop
    
51. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
52. Safari (iOS) - Enabling and disabling pop-up blocker
    
53. Cisco Anyconnect (Mac) - Downloading and Installing the AnyConnect Client
    
54. Wisconsin Federation - Getting help logging in
    
55. Game Console - Locating the MAC address
    
56. Android - Locating the MAC address
    
57. Mac OS X (10.4) - Finding the IP address and MAC address
    
58. Finding the MAC and IP Address of a Device
    
59. WatchOS - Locating the MAC address of an Apple Watch
    
60. Java - Adding Sites to Exceptions List