DoIT Help Desk Knowledgebase

Top Documents of the Week

1. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
   
2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
   
3. Windows 8 - Finding the IP Number and MAC Address of a Network Card
   
4. Mac OS X (10.8+) - Install Programs from Unidentified Developers
   
5. Windows XP - Finding the IP Number and MAC Address of a Network Card
   
6. Windows - Quick Fix for Networking Problems
   
7. Clearing Browser Cache and Cookies
   
8. Apple Contacts (Mac OS 10.9) - Exporting Address Book(s) / Contacts
   
9. Excel - Using the VLOOKUP and HLOOKUP Functions
   
10. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
    
11. Windows - Taskbar Has Disappeared from the Desktop
    
12. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
    
13. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
14. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
    
15. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
    
16. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
17. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
    
18. Windows - DOS Commands
    
19. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    
20. Excel - How to Merge Cells
    
21. Chrome (Mac) - Clearing Cache and Cookies
    
22. Chrome (Win) - Clearing Cache and Cookies
    
23. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
24. Web Browsers - How to Fix a "Bad Request" Error
    
25. Spectrum U - Channel Listing
    
26. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
27. Office 365 (Apple Mail / Calendar) - Configure Apple Mail / Calendar on Mac OS 10.9
    
28. Windows 7 & Vista - Running Checkdisk from a Boot CD/DVD or Windows Desktop
    
29. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
30. Chat with an Agent!
    
31. User Profile Service Failed The Login (Vista, 7, 8, 10)
    
32. Windows 7 & 8 - Show Hidden Files and Folders
    
33. Mac OS X - Force Ejecting a CD
    
34. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
    
35. Safari (iOS) - Enabling and disabling pop-up blocker
    
36. Windows 8 - Changing Your Lock and Login Screens
    
37. Excel - Numbers Formatting with Decimal Places
    
38. Outlook 2010 for Windows - Exporting your Address Book(s) / Contacts
    
39. Mac OS X - Keyboard Shortcuts
    
40. Windows XP - How to Repair Errors that Prevent Windows from Booting
    
41. Mac OS X - Gathering System Information
    
42. Wisconsin Federation - Getting help logging in
    
43. WiscVPN (Mac) - Downloading and Installing the WiscVPN AnyConnect Client
    
44. Get Help from DoIT
    
45. Internet Explorer 11 - Setting a Website to Display in Compatibility View
    
46. Mac OS X (10.9) - Changing System Language
    
47. Java - Adding Sites to Exceptions List
    
48. Windows Vista, 7, and 8 - Sharing a CD/DVD Drive on a Network
    
49. Internet Explorer 7 (Win) - Clearing Cache and Cookies
    
50. Thunderbird - Changing the Stored Password
    
51. Excel 2013 - Enabling fill handle and cell drag-and-drop
    
52. Mac OS X (10.4) - Finding the IP address and MAC address
    
53. Firefox 21+ (Mac) - Clearing Cache and Cookies
    
54. Windows 8 - Uninstall a Program
    
55. Mac OS X - Enabling Automatic Login
    
56. Windows/Mac - How to Check the System Information
    
57. UW System - Login credentials for each campus
    
58. Mac - How to Create a DMG File from a CD/DVD
    
59. Safari 8.0+ (Mac) - Restoring the Default Settings
    
60. Office 365 (Thunderbird) - Configure Thunderbird