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HelioCampus AC - Request Entity Too Large Login Issue [UW-Madison]

As of June 27, AEFIS has been rebranded as HelioCampus AC (Assessment & Credentialing). For more information, review this KnowledgeBase document. Learn@UW-Madison Staff will be updating KnowledgeBase documentation throughout the summer to reflect changes to navigation menus in HelioCampus AC.

This document describes a common HelioCampus AC (Formerly AEFIS) error that displays the text: Request Entity Too Large

Issue

When logging into HelioCampus AC, you may receive an error message with the text Request Entity Too Large. This is an error related to UW-Madison’s NetID Login Service, and can be solved by clearing your browser’s cache and cookies.

Clearing Browser Cache and Cookies

To clear your browser's cache and cookies, please see Clearing Browser Cache and Cookies from the DoIT Help Desk. On that document you can choose instructions for the web browser you use. After you clear your cache and cookies, restart your browser and navigate to HelioCampus AC. The page should now load properly.


Keywordsaefis shibboleth login error   Doc ID127649
OwnerLearn@UW Madison .GroupLearn@UW-Madison
Created2023-05-05 14:55 CDTUpdated2023-06-29 13:29 CDT
SitesLearn@UW-Madison
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