Most Recently Updated Documents

  1. Help Desk - Chat with an Agent!
        Updated: 2022-05-13 14:15:56
        Created: 2007-09-05 19:00:00  
  2. Preferred Name - Faculty Exceptions to the Last Name Policy
        Updated: 2022-05-13 12:02:54
        Created: 2015-05-19 17:46:58  
  3. Spyware - FAQ
        Updated: 2022-05-13 11:00:00
        Created: 2003-01-27 19:00:00  
  4. Get Help from DoIT
        Updated: 2022-05-13 10:10:15
        Created: 2000-07-12 19:00:00  
  5. Excel - How to Merge Cells
        Updated: 2022-05-12 15:47:10
        Created: 2001-03-13 19:00:00  
  6. Java - Compatible Versions for UW Services
        Updated: 2022-05-12 11:59:51
        Created: 2013-01-25 14:07:07  
  7. Help Desk - Deactivation Timeline for Office 365, Google, Zoom, Box, Qualtrics
        Updated: 2022-05-11 11:26:44
        Created: 2018-02-01 14:23:17  
  8. Help Desk - Personal Computer Recycling Program FAQ
        Updated: 2022-05-09 16:55:12
        Created: 11 hours 47 minutes ago  
  9. DoIT Number - Unable to make funding change due to START date
        Updated: 2022-05-09 12:02:50
        Created: 2016-06-13 15:13:38  
  10. Help Desk External Links
        Updated: 2022-05-06 09:07:04
        Created: 2000-10-25 19:00:00  
  11. Windows - Taskbar Has Disappeared from the Desktop
        Updated: 2022-05-04 08:13:39
        Created: 2000-05-01 19:00:00  
  12. GoPrint - Add Money to your Wiscard Account for Printing
        Updated: 2022-05-04 08:11:32
        Created: 2015-10-09 14:50:07  
  13. Help Desk - Which video conferencing or webinar tool should I use? Google Meet, Cisco Webex , Microsoft Teams, Zoom
        Updated: 2022-05-02 10:52:54
        Created: 2014-12-03 11:35:38  
  14. Windows - DOS Commands
        Updated: 2022-05-02 09:55:04
        Created: 2001-02-05 19:00:00  
  15. Help Desk - Online NetID Authentication or Identity Proofing
        Updated: 2022-04-29 08:57:11
        Created: 2020-03-06 16:37:40  
  16. Edge (Win) - Clearing Cache and Cookies
        Updated: 2022-04-27 13:50:27
        Created: 2015-08-05 18:31:31  
  17. Pre-Posting Allocation Tool (PAT) - Redirected to Wisconsin Federation login page again after logging in
        Updated: 2022-04-25 15:01:41
        Created: 2009-05-20 19:00:00  
  18. Windows - Displaying, Releasing and Renewing a DHCP Lease
        Updated: 2022-04-25 08:14:36
        Created: 1999-12-31 19:00:00  
  19. e-Reimbursement - "Receipts Received" checkbox will not appear if expenses do not require receipts
        Updated: 2022-04-21 14:22:03
        Created: 11 hours 47 minutes ago  
  20. Clearing Browser Cache and Cookies
        Updated: 2022-04-20 15:23:02
        Created: 2009-10-06 19:00:00  
  21. Guided Expense Tool (GET) - Decommissioning - 9/30/19
        Updated: 2022-04-20 15:16:28
        Created: 2019-06-13 12:03:55  
  22. e-Reimbursement - Funding errors when splitting expenses with UW Foundation funds
        Updated: 2022-04-20 14:36:13
        Created: 2009-10-27 19:00:00  
  23. FASTAR - General Information
        Updated: 2022-04-20 14:22:11
        Created: 2001-03-01 19:00:00  
  24. Chrome (Mac) - Using the Popup Blocker
        Updated: 2022-04-19 18:10:00
        Created: 2015-04-13 17:03:13  
  25. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
        Updated: 2022-04-19 14:31:59
        Created: 2015-03-02 16:45:04  
  26. iOS - Clearing Safari's Saved Passwords
        Updated: 2022-04-19 14:26:52
        Created: 2012-10-02 10:32:42  
  27. Database Management - Changing the Oracle Database Password (includes EPM)
        Updated: 2022-04-18 13:47:52
        Created: 2018-05-08 15:46:54  
  28. Windows/Mac - How to Check the System Information
        Updated: 13 hours 54 minutes ago
        Created: 2008-09-11 19:00:00  
  29. How to Choose the Right HP Laser Printer
        Updated: 2022-04-14 23:03:38
        Created: 2016-02-08 16:16:46  
  30. Manually Uninstalling Symantec Products
        Updated: 2022-04-13 14:52:45
        Created: 2010-08-09 19:00:00  
  31. Handshake - Getting Support
        Updated: 2022-04-06 10:25:45
        Created: 2018-05-16 12:26:26  
  32. Office 365 - iOS - Removing an email/calendar account
        Updated: 2022-04-06 08:59:17
        Created: 2014-09-16 11:25:32  
  33. UW System - Login credentials for each campus (Wisconsin Federation)
        Updated: 2022-04-05 17:30:29
        Created: 2007-03-06 19:00:00  
  34. IT Help Desks at UW-Madison
        Updated: 2022-03-30 15:04:10
        Created: 11 hours 47 minutes ago  
  35. eduroam - End User Benefits
        Updated: 2022-03-28 15:04:29
        Created: 2016-11-29 13:49:26  
  36. Adobe - Enterprise Term License Agreement (ETLA)
        Updated: 2022-03-28 14:19:19
        Created: 2013-11-20 15:37:37  
  37. Activation of Adobe Creative Cloud Software Licensed by UW System's ETLA
        Updated: 2022-03-28 14:08:33
        Created: 2017-11-28 09:26:14  
  38. Shipping to the DoIT Help Desk: Computer Repair and Loaner Equipment
        Updated: 2022-03-28 09:45:33
        Created: 2022-02-28 14:48:49  
  39. Chrome (Mac) - Checking for a Proxy
        Updated: 15 hours 53 minutes ago
        Created: 2015-03-17 21:28:56  
  40. Help Desk (Former Student) - Steps to take before your access to Office 365, G Suite, Box, and Qualtrics changes
        Updated: 2022-03-24 16:19:36
        Created: 2018-02-19 12:52:00  
  41. BadgIRT - General Information
        Updated: 2022-03-22 13:53:25
        Created: 2001-09-13 19:00:00  
  42. Adobe & Microsoft Software Licensing Overview
        Updated: 2022-03-22 13:36:52
        Created: 2017-04-20 14:44:28  
  43. BAN VPN - Connecting to the BAN Network
        Updated: 2022-03-11 15:28:29
        Created: 2018-04-05 11:59:24  
  44. WiscVPN - Installing the Palo Alto GlobalProtect Client (Linux)
        Updated: 2022-03-11 15:21:34
        Created: 2020-09-18 12:27:05  
  45. WiscVPN - Disconnecting from the Palo Alto GlobalProtect Client (iOS)
        Updated: 2022-03-11 15:10:11
        Created: 2020-09-18 12:12:03  
  46. Eligibility for Adobe Creative Cloud Licensed By UW System's ETLA
        Updated: 2022-03-11 14:45:19
        Created: 2017-11-30 08:51:44  
  47. Help Desk KnowledgeBase (KB) - Student Lead Technical Writer Position Description
        Updated: 2022-03-09 19:09:46
        Created: 2007-02-01 19:00:00  
  48. Support for Maple Software Downloaded from the Campus Software Library
        Updated: 2022-03-04 15:31:55
        Created: 2014-04-07 16:04:40  
  49. KnowledgeBase Search Tips
        Updated: 2022-03-04 12:17:59
        Created: 2000-07-18 19:00:00  
  50. Office 365 (Thunderbird) - Exchange Calendar and Tasks Add-On for Lightning
        Updated: 2022-02-28 14:51:28
        Created: 2013-03-27 12:04:25  
  51. How to request access to UW-Madison services for non UW-Madison enrolled student employees
        Updated: 2022-02-28 13:35:45
        Created: 2019-01-24 15:23:16  
  52. Office 365 - Apple Mail/Calendar/Contacts/Reminders Known Issues
        Updated: 2022-02-23 16:16:51
        Created: 2015-02-05 17:36:28  
  53. Office 365 - Thunderbird - Backing up and restoring a profile/email
        Updated: 2022-02-23 16:08:29
        Created: 2009-02-26 19:00:00  
  54. Office 365 - Thunderbird - Changing a Saved Password
        Updated: 2022-02-23 15:33:41
        Created: 2009-02-18 19:00:00  
  55. Office 365 (Thunderbird) - Delete a message
        Updated: 2022-02-23 15:15:54
        Created: 2014-04-23 14:52:46  
  56. Leaving the University of Wisconsin-Madison
        Updated: 2022-02-23 14:38:52
        Created: 2017-12-06 11:32:00  
  57. Lifelong Learners (L3) - Enrollment Process
        Updated: 2022-02-23 14:36:05
        Created: 2015-12-11 17:30:15  
  58. WiscVPN - Installing the Palo Alto GlobalProtect Client (Android)
        Updated: 2022-02-22 12:47:31
        Created: 2017-07-12 14:49:22  
  59. Finding Serial Numbers - Various Laptop Computers
        Updated: 2022-02-21 15:49:12
        Created: 2010-07-05 19:00:00  
  60. Windows 10 - Changing the System Date and Time
        Updated: 2022-02-21 15:23:53
        Created: 2018-01-05 14:15:05  
  61. The Adobe Creative Cloud Desktop app displays a "You don't have access to manage apps" message
        Updated: 2022-02-18 12:11:56
        Created: 2020-03-30 12:41:07  
  62. Office 365 (iOS) - Configure the native email/calendar app for iPhone, iPad, iPod
        Updated: 2022-02-18 09:31:06
        Created: 2013-02-11 16:30:38  
  63. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
        Updated: 2022-02-17 17:51:59
        Created: 2012-11-09 14:18:02  
  64. Accessing 1098-T Tax Forms
        Updated: 2022-02-16 18:16:19
        Created: 2020-01-23 15:22:00  
  65. Adobe Creative Cloud - Student Subscription FAQ
        Updated: 2022-02-16 17:04:09
        Created: 2020-09-02 11:30:22  
  66. Campus Software Library SigmaPlot
        Updated: 2022-02-16 16:42:37
        Created: 2015-03-17 14:24:40  
  67. Introduction to Using BeyondTrust (formerly Bomgar)
        Updated: 2022-02-16 16:07:44
        Created: 2008-07-16 19:00:00  
  68. Office 365 (Android) - Configure the native email/calendar app for Android
        Updated: 2022-02-16 15:47:16
        Created: 2014-08-18 14:02:43  
  69. Help Desk - Troubleshooting Microsoft Word
        Updated: 2022-02-16 15:21:14
        Created: 2019-07-31 14:24:10  
  70. Windows - Setting the Default Mail Program
        Updated: 2022-02-16 15:00:34
        Created: 2000-03-27 19:00:00  
  71. Help Desk - Email list feature mapping for Google Groups, Office 365 Groups, and Eloqua
        Updated: 2022-02-15 14:50:29
        Created: 2020-04-24 12:33:23  
  72. Office 365 (Thunderbird) - Configure Modern Authentication
        Updated: 2022-02-14 16:24:55
        Created: 2020-05-12 12:15:18  
  73. Office 365 (Thunderbird) - How To's for Email and Calendar
        Updated: 2022-02-14 13:22:38
        Created: 2014-08-08 09:08:06  
  74. Office 365 (Apple iCal/Calendar) - Event Notifications/Alerts
        Updated: 2022-02-09 16:29:14
        Created: 2013-08-06 16:10:44  
  75. Office 365 (Apple Mail / Calendar) - Reconfigure Apple Mail / Calendar
        Updated: 2022-02-09 15:53:01
        Created: 2021-09-13 15:48:10  
  76. Office 365 (Apple Reminders 10.9) - Delete a reminder
        Updated: 2022-02-09 15:23:52
        Created: 2014-05-07 09:46:49  
  77. Office 365 - Apple Mail - Exporting a Mailbox
        Updated: 2022-02-09 15:17:25
        Created: 2014-03-14 11:17:40  
  78. Office 365 (Apple Mail) - Create and add an email message signature
        Updated: 2022-02-09 15:10:32
        Created: 2014-10-28 17:31:06  
  79. Office 365 (Apple Mail) - Sorting Messages
        Updated: 2022-02-09 14:54:21
        Created: 2014-08-15 10:15:13  
  80. Office 365 (Apple Calendar/iCal) - Subscribe To/Open Another Person's Calendar
        Updated: 2022-02-09 14:47:41
        Created: 2015-02-11 14:23:43  
  81. Help Desk - I need my Campus ID/Wiscard number
        Updated: 2022-02-08 13:07:04
        Created: 2007-07-09 19:00:00  
  82. Digital Publishing and Printing Services - Printing Policies
        Updated: 2022-02-08 13:06:51
        Created: 2014-10-28 10:22:49  
  83. Office 365 (Android) - How To's for Email and Calendar
        Updated: 2022-02-08 12:12:40
        Created: 2014-08-08 09:19:52  
  84. Office 365 - Apple Contacts (Mac OS 10.9) - Exporting Address Book(s) / Contacts
        Updated: 2022-02-08 12:09:48
        Created: 2014-03-14 17:28:44  
  85. Office 365 (Apple Mail, Calendar, Contacts, and Reminders) - How To's for Email and Calendar
        Updated: 2022-02-08 12:05:12
        Created: 2014-08-07 15:37:56  
  86. Adobe Creative Cloud - How supervisors and faculty can provide student access
        Updated: 2022-02-08 11:15:04
        Created: 2020-09-02 09:52:15  
  87. Microsoft Edge (Win) - Using the Popup Blocker
        Updated: 2022-02-02 21:02:22
        Created: 2018-11-28 15:21:46  
  88. Adding and Removing Office 365 Domain Administrators
        Updated: 2022-02-02 14:59:52
        Created: 2014-10-29 16:06:50  
  89. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
        Updated: 2022-02-02 14:11:02
        Created: 11 hours 47 minutes ago  
  90. Safari 10 and 11 (Mac) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 2019-02-01 14:20:52  
  91. Microsoft Edge (iOS) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 8 hours 21 minutes ago  
  92. Microsoft Edge (Android) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 8 hours 39 minutes ago  
  93. Firefox (iOS) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 8 hours 48 minutes ago  
  94. Google Chrome (iOS) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 8 hours 57 minutes ago  
  95. Opera (Android) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 9 hours 21 minutes ago  
  96. Firefox (Android) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 9 hours 45 minutes ago  
  97. Google Chrome (Android) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 10 hours 6 minutes ago  
  98. Opera 56 (Win) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 2018-11-28 16:31:47  
  99. Opera 28 (Mac) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 2015-04-13 18:15:58  
  100. Safari (iOS) - Enabling and disabling pop-up blocker
        Updated: 2022-01-31 16:25:18
        Created: 38 hours 32 minutes ago  
  101. Firefox 3.5 (Mac) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 2010-09-02 19:00:00  
  102. Safari 12 (Mac) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 2010-09-02 19:00:00  
  103. Web Browsers - Popup Blockers
        Updated: 2022-01-31 16:25:18
        Created: 2010-09-02 19:00:00  
  104. Safari (Win) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:18
        Created: 2010-08-31 19:00:00  
  105. Chrome (Win) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:17
        Created: 2010-08-31 19:00:00  
  106. Firefox (Win) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:17
        Created: 2010-08-31 19:00:00  
  107. Opera 10 (Win) - Using the Popup Blocker
        Updated: 2022-01-31 16:25:17
        Created: 2010-08-31 19:00:00  
  108. e-Reimbursement - Issues with popup blockers
        Updated: 2022-01-31 16:25:17
        Created: 2008-11-19 19:00:00  
  109. Internet Explorer - Using the Popup Blocker
        Updated: 2022-01-31 16:25:17
        Created: 2008-11-19 19:00:00  
  110. Business System Reports Not Displaying Due To Popup Blocker
        Updated: 2022-01-31 16:25:17
        Created: 2005-12-12 19:00:00  

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