Most Recently Updated Documents

  1. Adobe CLP Frequently Asked Questions
        Updated: 2 hours 41 minutes ago
        Created: 2010-07-12 19:00:00  
  2. Mac - Frequently Asked Questions
        Updated: 2 hours 49 minutes ago
        Created: 2016-07-18 16:47:18  
  3. Windows 7, 8 and 10 - Using the Built-in Firewall
        Updated: 2 hours 50 minutes ago
        Created: 3 hours 48 minutes ago  
  4. Firefox (Mac) - Changing the Default E-mail Program
        Updated: 2 hours 53 minutes ago
        Created: 27 hours 48 minutes ago  
  5. Securing your system after Adware Removal
        Updated: 2 hours 56 minutes ago
        Created: 2015-04-16 09:14:56  
  6. Microsoft Office - Viewing Office 2007 Files Using Older Versions of Office
        Updated: 3 hours ago
        Created: 2007-11-15 19:00:00  
  7. DoIT Numbers - Overview
        Updated: 3 hours 4 minutes ago
        Created: 27 hours 48 minutes ago  
  8. Internet Explorer - Using Compatibility View
        Updated: 3 hours 14 minutes ago
        Created: 2009-07-05 19:00:00  
  9. Linux Self-Help
        Updated: 2022-10-02 17:55:53
        Created: 2004-06-06 19:00:00  
  10. Excel (Win) - Recovering the Formula Bar
        Updated: 2022-10-02 17:49:19
        Created: 2002-01-14 19:00:00  
  11. Opera (Win) - Clearing Cache and Cookies
        Updated: 2022-10-02 17:30:18
        Created: 3 hours 48 minutes ago  
  12. Firefox (Win) - Changing the Default E-mail Program
        Updated: 2022-10-02 17:13:40
        Created: 27 hours 48 minutes ago  
  13. Mac OS X - Working with the System Keychain
        Updated: 2022-10-02 17:11:33
        Created: 2003-08-28 19:00:00  
  14. Web Browsers - Updating Your Browser to the Latest Version
        Updated: 2022-10-02 16:30:31
        Created: 6 hours 14 minutes ago  
  15. UW Adobe Learning Portal
        Updated: 2022-09-30 13:40:31
        Created: 2014-04-11 14:20:18  
  16. BeyondTrust - Allow BeyondTrust to view and control your screen on a Mac
        Updated: 2022-09-30 13:21:45
        Created: 29 hours 31 minutes ago  
  17. SIS - Obtaining New or Modifying Existing System Access/Authorization
        Updated: 2022-09-30 11:45:19
        Created: 27 hours 48 minutes ago  
  18. Adobe Creative Cloud - All applications in the desktop app are listed as trial versions
        Updated: 11 hours 58 minutes ago
        Created: 2020-03-30 13:16:56  
  19. Adobe Creative Cloud - Logging in with Your UW-Madison Account
        Updated: 12 hours ago
        Created: 6 hours 2 minutes ago  
  20. Locating the Name of Your Computer
        Updated: 2022-09-25 16:29:06
        Created: 33 hours 45 minutes ago  
  21. Microsoft Office - Installing Converters
        Updated: 2022-09-25 16:10:08
        Created: 27 hours 48 minutes ago  
  22. WiscAlerts - Frequently Asked Questions
        Updated: 2022-09-25 15:50:45
        Created: 2010-04-17 19:00:00  
  23. Web Browsers - Disabling Java Plug-in
        Updated: 2 hours 46 minutes ago
        Created: 2014-02-21 15:23:21  
  24. Chrome (Win) - Clearing Saved Passwords and Form Data
        Updated: 2 hours 54 minutes ago
        Created: 34 hours 42 minutes ago  
  25. Booting to the Boot Menu and BIOS
        Updated: 2022-09-18 16:04:10
        Created: 36 hours 49 minutes ago  
  26. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
        Updated: 2022-09-18 15:56:41
        Created: 3 hours 48 minutes ago  
  27. Safari - Managing Cookies
        Updated: 2022-09-18 15:39:14
        Created: 3 hours 48 minutes ago  
  28. Adobe & Microsoft Software Licensing Overview
        Updated: 2022-09-18 15:24:59
        Created: 2017-04-20 14:44:28  
  29. Help Desk - Requesting a Windows 10 Education Installation Key
        Updated: 2022-09-12 16:38:13
        Created: 3 hours 44 minutes ago  
  30. Wireless UWNet - Device Incompatibility List
        Updated: 3 hours 20 minutes ago
        Created: 8 hours 13 minutes ago  
  31. Help Desk - Chat with an Agent!
        Updated: 10 hours 21 minutes ago
        Created: 3 hours 48 minutes ago  
  32. Help Desk - Staff Contact List
        Updated: 10 hours 38 minutes ago
        Created: 3 hours 48 minutes ago  
  33. BAN VPN - Connecting to the BAN Network
        Updated: 29 hours 16 minutes ago
        Created: 2018-04-05 11:59:24  
  34. Remote Working and Learning - Troubleshooting Common Technical Issues
        Updated: 29 hours 20 minutes ago
        Created: 2020-03-23 15:41:23  
  35. Eligibility for Adobe Creative Cloud Licensed By UW System's ETLA
        Updated: 30 hours 36 minutes ago
        Created: 2017-11-30 08:51:44  
  36. Windows - Taskbar Has Disappeared from the Desktop
        Updated: 30 hours 38 minutes ago
        Created: 2000-05-01 19:00:00  
  37. Internet Explorer 6 - Using the Popup Blocker
        Updated: 36 hours 38 minutes ago
        Created: 27 hours 48 minutes ago  
  38. Popup Blocker - FAQ
        Updated: 36 hours 39 minutes ago
        Created: 2004-10-04 19:00:00  
  39. Where can I recycle my Computer Equipment?
        Updated: 36 hours 46 minutes ago
        Created: 3 hours 48 minutes ago  
  40. Help Desk - Common Support Links
        Updated: 2022-09-02 14:32:58
        Created: 3 hours 48 minutes ago  
  41. eduroam - Accessing and logging in to eduroam
        Updated: 29 hours 36 minutes ago
        Created: 2012-07-05 13:36:49  
  42. Wireless UWNet - How to Register for Wireless Access (Affiliates and Guests)
        Updated: 30 hours 12 minutes ago
        Created: 2012-03-01 12:08:21  
  43. Help Desk (Retiree with IT Services) - Steps to take before your access to Office 365, Google, Zoom, Box, and Qualtrics changes
        Updated: 34 hours 31 minutes ago
        Created: 4 hours 42 minutes ago  
  44. Wireless UWNet - Unable to Connect
        Updated: 35 hours 5 minutes ago
        Created: 3 hours 48 minutes ago  
  45. Adobe Creative Cloud - Student Subscription FAQ
        Updated: 2022-08-29 16:15:06
        Created: 11 hours 17 minutes ago  
  46. Get Help from DoIT
        Updated: 2022-08-28 00:00:01
        Created: 3 hours 48 minutes ago  
  47. Wireless UWNet - Register a Device Without a Browser
        Updated: 2022-08-26 17:03:23
        Created: 2018-01-11 08:32:09  
  48. Help Desk - Remote Support through BeyondTrust
        Updated: 2022-08-25 17:32:39
        Created: 3 hours 48 minutes ago  
  49. BeyondTrust - Remote Desktop Support Agreement
        Updated: 2022-08-25 17:06:38
        Created: 3 hours 48 minutes ago  
  50. DoIT Computer Lending Program - UW System Technology Equity Program
        Updated: 2022-08-25 11:50:52
        Created: 12 hours 56 minutes ago  
  51. Student Center - Checking tuition status and making a payment
        Updated: 2022-08-25 09:48:36
        Created: 2005-11-06 19:00:00  
  52. Computing at UW - Backing up Your Personal Data
        Updated: 7 hours 7 minutes ago
        Created: 2011-10-03 12:09:04  
  53. Downloading Windows 10 From The Campus Software Library
        Updated: 9 hours 52 minutes ago
        Created: 2016-12-08 09:51:00  
  54. Microsoft Extended Security Updates for Windows 7 and Windows Server
        Updated: 31 hours 27 minutes ago
        Created: 9 hours 4 minutes ago  
  55. Adobe Creative Cloud - How instructors, student supervisors, and faculty can provide student access
        Updated: 31 hours 37 minutes ago
        Created: 12 hours 55 minutes ago  
  56. Software Available to Faculty/Staff and Students on Campus Software Library
        Updated: 32 hours 17 minutes ago
        Created: 12 hours 4 minutes ago  
  57. Help Desk - Online NetID Authentication or UW-Madison Identity Proofing
        Updated: 2022-08-19 15:50:17
        Created: 2020-03-06 16:37:40  
  58. Java - Adding Sites to Exceptions List
        Updated: 14 hours 1 minute ago
        Created: 10 hours 47 minutes ago  
  59. Updating Local and Emergency Contact Information
        Updated: 2022-08-11 13:41:06
        Created: 2019-06-17 09:58:52  
  60. iOS 14 - Turning Off the Private Address Feature
        Updated: 2022-08-11 10:45:42
        Created: 2020-11-19 15:34:53  
  61. MFA-Duo - Token or Fob no longer in use
        Updated: 2022-08-11 10:17:52
        Created: 33 hours 58 minutes ago  
  62. Help Desk - Which video conferencing or webinar tool should I use? Google Meet, Cisco Webex , Microsoft Teams, Zoom
        Updated: 7 hours 11 minutes ago
        Created: 11 hours 12 minutes ago  
  63. IT Help Desks at UW-Madison
        Updated: 8 hours 53 minutes ago
        Created: 2000-10-08 19:00:00  
  64. Unsupported Service - HireRight for I-9 employment eligibility verification
        Updated: 34 hours 52 minutes ago
        Created: 4 hours 48 minutes ago  
  65. WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Linux)
        Updated: 2022-08-04 13:47:04
        Created: 2018-08-24 11:22:12  
  66. WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Mac)
        Updated: 2022-08-04 13:42:08
        Created: 2020-09-04 11:27:40  
  67. Using the Software Order Form to Purchase Departmental Software
        Updated: 2022-08-04 13:38:42
        Created: 9 hours 3 minutes ago  
  68. Buying Microsoft Visio at UW-Madison
        Updated: 2022-08-04 12:51:22
        Created: 33 hours 41 minutes ago  
  69. WiscVPN - Uninstalling the Palo Alto GlobalProtect Client (Windows)
        Updated: 2022-08-04 12:50:05
        Created: 12 hours 11 minutes ago  
  70. Finding Serial Numbers - Various Laptop Computers
        Updated: 2022-08-04 12:45:35
        Created: 2010-07-05 19:00:00  
  71. Microsoft Security Essentials (Win) - Detecting and Removing Viruses
        Updated: 33 hours 23 minutes ago
        Created: 3 hours 48 minutes ago  
  72. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
        Updated: 33 hours 30 minutes ago
        Created: 27 hours 48 minutes ago  
  73. Microsoft Enrollment for Education Solutions
        Updated: 2022-07-29 10:51:10
        Created: 27 hours 48 minutes ago  
  74. Windows Enterprise Upgrade Qualifying Operating Systems
        Updated: 2022-07-29 10:50:55
        Created: 2009-11-02 19:00:00  
  75. Office 365 (Thunderbird) - How To's for Email and Calendar
        Updated: 2022-07-28 09:16:24
        Created: 2014-08-08 09:08:06  
  76. Office 365 - Apple Contacts (Mac OS 10.9) - Exporting Address Book(s) / Contacts
        Updated: 2022-07-28 09:07:47
        Created: 2014-03-14 17:28:44  
  77. Office 365 (Apple Mail, Calendar, Contacts, and Reminders) - How To's for Email and Calendar
        Updated: 2022-07-28 09:06:11
        Created: 2014-08-07 15:37:56  
  78. Microsoft Office for UW-Owned and Personally-Owned Computers at UW-Madison
        Updated: 8 hours 16 minutes ago
        Created: 9 hours 12 minutes ago  
  79. WiscVPN - Static IP Addresses
        Updated: 11 hours 25 minutes ago
        Created: 2007-09-16 19:00:00  
  80. Chrome (Mac) - Clearing Cache and Cookies
        Updated: 11 hours 38 minutes ago
        Created: 2010-09-27 19:00:00  
  81. Windows - Troubleshooting Using the Device Manager
        Updated: 37 hours 39 minutes ago
        Created: 2013-06-15 16:20:19  
  82. Web Browsers - Popup Blockers
        Updated: 2022-07-25 11:18:14
        Created: 2010-09-02 19:00:00  
  83. Help Desk - Access to DoIT Support for Primary Tech Partners
        Updated: 2022-07-25 11:02:25
        Created: 2001-04-05 19:00:00  
  84. CBS - Recommended Browsers
        Updated: 2022-07-25 10:32:55
        Created: 2007-01-21 19:00:00  
  85. Windows Server and Remote Desktop Services Licensing Basics
        Updated: 2022-07-25 09:46:10
        Created: 2020-01-24 09:16:21  
  86. Finding the MAC and IP Address of a Device
        Updated: 2022-07-22 10:36:43
        Created: 30 hours 57 minutes ago  
  87. Microsoft Office, Visio, and Project Compatibility
        Updated: 2022-07-21 10:56:57
        Created: 2018-11-16 15:01:58  
  88. Chrome - Managing Cookies
        Updated: 2022-07-21 10:49:36
        Created: 2017-11-02 12:06:53  
  89. Metrics & Data Analytics Student Employee Position Description
        Updated: 2022-07-21 10:15:42
        Created: 10 hours 44 minutes ago  
  90. Support for Matlab downloaded from the Campus Software Library
        Updated: 2022-07-21 10:15:42
        Created: 2014-03-20 16:11:16  
  91. Support for Treesize downloaded from the Campus Software Library
        Updated: 2022-07-21 10:15:42
        Created: 9 hours 1 minute ago  
  92. Shipping to the DoIT Help Desk: Computer Repair and Loaner Equipment
        Updated: 2022-07-21 10:10:39
        Created: 2022-02-28 14:48:49  
  93. e-Reimbursement - Corporate Card number listed in e-Reimbursement may not match card
        Updated: 2022-07-21 09:55:56
        Created: 27 hours 48 minutes ago  
  94. Suspicious Activity Monitoring for UW NetID Login Service
        Updated: 2022-07-21 09:55:39
        Created: 27 hours 48 minutes ago  
  95. Check your Apple Warranty Status
        Updated: 2022-07-21 09:52:25
        Created: 2010-06-20 19:00:00  
  96. Lifelong Learners (L3) - Enrollment Process
        Updated: 4 hours 59 minutes ago
        Created: 35 hours 45 minutes ago  
  97. DoIT Help Desk - Service Changes Request Form
        Updated: 7 hours 30 minutes ago
        Created: 5 hours 18 minutes ago  
  98. Security - Protecting your Data from Viruses and Unauthorized Use
        Updated: 8 hours 57 minutes ago
        Created: 27 hours 48 minutes ago  
  99. Mac OS X (10.5+) - Finding the IP address and MAC address
        Updated: 32 hours 57 minutes ago
        Created: 3 hours 48 minutes ago  
  100. Signature Collection on Campus
        Updated: 38 hours 32 minutes ago
        Created: 2022-06-09 17:40:12  
  101. FileMaker Pro Self-Help
        Updated: 2022-07-18 08:08:58
        Created: 3 hours 48 minutes ago  
  102. Mac OS X - Keyboard Shortcuts
        Updated: 2022-07-18 08:07:27
        Created: 3 hours 48 minutes ago  
  103. Mac OS X - Gathering System Information
        Updated: 2022-07-18 08:06:35
        Created: 2002-12-19 19:00:00  
  104. Clearing Browser Cache and Cookies
        Updated: 29 hours 28 minutes ago
        Created: 27 hours 48 minutes ago  
  105. Security - Requesting a New Three-Character ID
        Updated: 32 hours 54 minutes ago
        Created: 2008-09-18 19:00:00  
  106. Microsoft System Center Licensing Basics
        Updated: 32 hours 56 minutes ago
        Created: 12 hours 1 minute ago  
  107. Adobe Spark - Getting Started (UW-Madison)
        Updated: 33 hours 3 minutes ago
        Created: 2020-04-17 11:27:32  
  108. Microsoft Office (Windows) - Recovering Unsaved Work
        Updated: 33 hours 10 minutes ago
        Created: 29 hours 42 minutes ago  
  109. Microsoft License Terms May Change Upon Software Assurance Renewal
        Updated: 33 hours 15 minutes ago
        Created: 30 hours 1 minute ago  
  110. Guide to Installing Mathematica
        Updated: 33 hours 26 minutes ago
        Created: 30 hours 13 minutes ago  

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