Health-System Administration and Leadership Residency
We are a PGY-1/2 ACPE Master's accredited program offering four positions for the 2025 Match cycle.
This residency will develop health-system leaders within the areas of technology assessment, new business development, information technology, patient safety, resource utilization and regulatory compliance.
Apply to our programClinical training at UW prepares residents for diverse practice settings.
Residents in our program deliver exceptional pharmacy care to a high acuity and medically complex patient population at the University of Wisconsin Hospitals and Clinics — ranked #1 in Wisconsin for 12 years in a row by U.S. News & World Report.
- Extensive management experience in all aspects of an integrated health care system: In addition to core inpatient and clinic services, the department manages 12 retail pharmacies (including a specialty pharmacy and two remote dispensing location), full PBM managed care services, an inpatient and in-home hospice pharmacy program and a medication therapy management mail service program.
- Flexibility in tailoring the program to the strengths and interests of the resident: Because it is a large academic health system, UW Health provides significant opportunity to participate in a wide variety of clinical and administration rotations.
- Leaders in technology and patient safety: UW Health uses automation and health information technology at every phase of the medication use process and oversees these systems with an integrated pharmacy informatics team.
- Multidisciplinary management coursework is divided evenly throughout the two-year residency: This format allows for real-time application of the topics covered in coursework.
- Clinical and administrative responsibilities as part of a management team: Administrative residents have both direct patient care and operational staffing responsibilities, in addition to administrative responsibilities throughout the department. Residents are full participants of the patient care team. Understanding the de-central pharmacist role and the obstacles they face from a “hands-on” perspective is a valuable asset to a manager.
- Flexibility in coursework across the graduate schools of business, industrial engineering, population health and pharmacy: Residents have required and optional coursework in areas of pharmacy administration, human resources management, operations and technology management, negotiations and dispute settlement, human factors engineering, financial management, ergonomics and change management.
- PBM and other Managed Care components: Residents have the opportunity to gain experience in managing a PBM that provides service to more than 340,000 covered lives.
- Experience and discussion regarding professional organizations: In addition to ASHP, the resident gains experience working with the Pharmacy Society of Wisconsin (PSW) and Vizient leadership teams.
- Involvement in teaching and precepting students: Residents gain teaching and precepting experience with students through teaching assistant roles, lecturing and student project coordinator opportunities in Pharm.D. curriculum.
Why UW?
"I chose UW Health because of the opportunities the HSPAL program offers and the legacy of the program. UW is known for producing high quality pharmacy leaders for the past 60 years, which provides a vast and extensive supportive alumni network. The opportunities from operation rotations in various settings, Interim Manager, and longitudinal projects have set me up to go into the career field to be an impactful leader in the healthcare industry."
First-Year Rotations
- Clinical practice in a variety of clinical areas
- Clinical management
- Pharmacy operations and medication-use systems, inpatient and consolidated services center
- Retail pharmacy management
- Specialty pharmacy management
- Infusion and Clinic Services
- Residency program director rotation and recruitment (longitudinal)
- Drug policy program and medication use evaluation (longitudinal)
- Fundamentals of pharmacy informatics (longitudinal)
- Medication safety (longitudinal)
Second-Year Rotations
- Executive pharmacy leadership
- Advanced practice and operations
- Ambulatory services leadership
- Supply Chain and 340B Leadership
- Leadership trainee experience (“Interim Manager”)
- Capital and operational budget (longitudinal)
- Two required selections:
- Drug Policy Management
- Oncology Service Line
- Advanced Supply Chain
- Community Hospital Management
- Advanced Compounding
- Business Infrastructure Oversight
- Specialty Pharmacy
- Infusion Center Integration
- Pharmacy Research Center
- Five additional weeks of elective time
Required Master's Coursework
- MS coursework is completed throughout four semesters
- Tuition is fully covered by UW Health
- 36 successful credits are required for degree completion
- The sequence of course work is dependent on course availability and is instructor dependent
Residency Program Director
Jack Temple
Jack Temple is Vice President of Pharmacy at UW Health. He earned his Doctor of Pharmacy degree from the University of North Carolina in 2004 and his Master of Science in Health System Pharmacy Administration from the University of Wisconsin in 2006. He completed a PGY-1 and PGY-2 specialty residency in Pharmacy Practice Management from the University of Wisconsin Hospitals and Clinics.
Jack is an active member of ASHP and the Vizient Academic Medical Center Network. Previously, Jack has served as Chair for the Vizient-Medication Use and Information Technology Committee, Chair for the Vizient Pharmacy Business Council, a member of the Vizient-Pharmacy Executive Committee, a member of the ASHP Section Advisory Group for Pharmacy Business Management and the group for Financial Management/Reimbursement, a member of the Vizient-Purchasing and Monitoring Committee, and a member on Leadership and Career Development subcommittee for the ASHP New Practitioners Forum.
With more than a decade serving as a leader, Jack’s experiences have afforded him the opportunity to evolve into a competent, innovative, decisive, systems thinker. He is regarded by colleagues for having solid character and integrity, and has a strong record of mobilizing resources, inspiring curiosity, building confidence, and empowering pharmacists to expand their roles as part of the patient care team. During the past 15 years with UW Health, Jack has held various leadership roles in operations, supply chain, informatics, and business services. He brings a wealth of experience in the use of automation and technology for dispensing operations and has authored five publications on the use of automation and technology to improve dispensing efficiency and safe medication use.
Contact Information
Jack Temple, PharmD, MS, CPEL
Vice President Pharmacy Services
HSPAL Residency Program Director
UW Health Department of Pharmacy
600 Highland Avenue, Madison, WI 53792
(608) 821-1622 | JTemple@uwhealth.org
Kristin Harney, PharmD, MS
Pharmacy Manager, Ambulatory Clinics and Infusion Services
HSPAL Residency Program Coordinator
UW Health Department of Pharmacy
600 Highland Avenue, Madison, WI 53792
(608) 263-1290 | KHarney@uwhealth.org
Professional Development Activities
- Attend weekly resident seminars facilitated by residency directors, pharmacy directors, speakers discussing clinical and administrative topics
- Participation in a clinically-focused, patient care committees
- Leadership of resident group service projects/volunteering
- Every resident is provided a mentor to meet with monthly for guidance and support
- Encouraged to participate in a statewide collaborative with the Pharmacy Society of Wisconsin
- Opportunities to participate in Vizient and ASHP committee work
Teaching Opportunities
- Clinical instructor status at the University of Wisconsin School of Pharmacy
- Lecturer and small group discussion leader for UW School of Pharmacy Leadership Courses
- Preceptorship of fourth-year students on clinical rotation at the hospital
- Contributions to clinical faculty discussions with students
- Optional teaching certificate program for residents at area hospitals
Presentation Experiences
- Weekly resident seminar
- Resident report presentations
- Educational presentations and inservices on clinical rotations
- Team and staff meeting leadership
- Nursing and pharmacy student orientation to pharmacy services
- Major projects presentations at local and national conferences
- ACPE-accredited pharmacy grand rounds
Stipend/Benefits
Travel
Support to attend national conferences
- ASHP Midyear Clinical Meeting
- ASHP Leadership Conference
AND regional conferences
- Great Lakes Pharmacy Residents Conference
- Pharmacy Society of Wisconsin Annual Meeting
AND resident trips
- Pharmacy Administrative Residency Exchange
- Site visits to other health systems and residency programs
UW School of Pharmacy
Example Previous Resident Projects
Implementation of Central Fill for Community Pharmacies within a Health-System.
Implementation of Retail Pharmacy Dispensing Locker Technology across an Academic Health-System.
Pillars of Consistency: Standardization of Pharmacy Services Across UW Health Clinics
Ensuring Integrity: Securing the Health System Supply Chain against Recalled and Illegitimate Drugs
Catch Me If You Can! Implementation of a Controlled Substance Waste Monitoring Program within a Large Academic Medical Center
Business Continuity and Downtime Activities Planning
The Greater Aggregator: Assessing and Implementing Specialty Pharmacy Data Aggregation within an Academic Medical Center
Implementation of a Ambulatory Pharmacy Financial and Key Performance Indicator Dashboard
Project type varies by year. PGY1: Clinical or Administrative Project. PGY2: Master of Science Research Project
Pharmacy Practice Model and Staffing
The department is a leader in the areas of technology assessment, automation, information technology, regulatory compliance, and business development. A hybrid drug distribution model is used on the inpatient side. The pharmacy department also manages 14 community pharmacies, a long-term care consulting service, a rural hospital pharmacy management business, full PBM managed care services, a hospice pharmacy program, and a medication therapy management mail order program. Clinical pharmacists provide care through interdisciplinary rounds, clinical monitoring, medication order review, teaching and care coordination, drug information resource and medication use stewardship. The resident will staff as a pharmacist over the course of the residency year. On average, the resident will staff 24 hours every two weeks including every other weekend.
Ready to Join our Resident Class?
Apply Now Application Deadline: Jan 2nd, 20252025 Interview Dates: Feb 3rd, Feb 7th, Feb 17th, Feb 21st
Program Start Date: Jun 16th, 2025