Most Recently Updated Documents

1. Wisc Account Administration site - Grant Administrative Rights to your NetID account
   Updated: 2026-01-20 · Created: 2014-01-16
2. Microsoft 365 - Additional steps to complete when your primary email address is changing
   Updated: 2026-01-20 · Created: 2014-03-17
3. Wisc Account Administration site - Administer NetID Accounts
   Updated: 2026-01-20 · Created: 2013-10-28
4. Microsoft 365 - Service Account Lifecycle Process
   Updated: 2026-01-16 · Created: 2025-11-12
5. Help Desk - Configure Modern Authentication (Thunderbird)
   Updated: 2026-01-15 · Created: 2020-05-12
6. Directory Search (Mac) - Configuring Thunderbird for White Pages
   Updated: 2026-01-15 · Created: 2009-08-01
7. Directory Search (iOS) - Configuring iPhone/iPod Touch for White Pages
   Updated: 2026-01-15 · Created: 2010-01-20
8. Help Desk - Email List Feature Mapping for Google Groups, Microsoft 365 Groups, and Eloqua
   Updated: 2026-01-14 · Created: 2020-04-24
9. Microsoft 365 - Email/Calendar Recipient Limits FAQ
   Updated: 2026-01-09 · Created: 2025-01-29
10. Microsoft 365 - Known Issues
    Updated: 2026-01-09 · Created: 2013-09-18
11. UW-Madison Zoom Workplace - Service Accounts
    Updated: 2026-01-07 · Created: 2020-09-22
12. Microsoft 365 - Convert a Service Account to a Shared Mailbox
    Updated: 2026-01-07 · Created: 2025-12-02
13. Microsoft 365 - Request Domain Users Report
    Updated: 2026-01-07 · Created: 2016-09-09
14. Microsoft 365 - Create, edit, or delete a Shared Mailbox
    Updated: 2026-01-07 · Created: 2025-12-04
15. Microsoft 365 - What features are included in Microsoft 365?
    Updated: 2026-01-07 · Created: 2013-01-07
16. Microsoft 365 - Getting Started with SharePoint Online
    Updated: 2026-01-06 · Created: 2017-08-17
17. UW-Madison Google Workspace - Grant Access to a Service Account (formerly linked login)
    Updated: 2026-01-05 · Created: 2025-06-12
18. Wisc Account Administration - Manage Shared Mailboxes
    Updated: 2026-01-05 · Created: 2025-12-03
19. Shared Mailbox
    Updated: 2026-01-05 · Created: 2025-12-01
20. Microsoft 365 - Making a Request
    Updated: 2026-01-05 · Created: 2017-03-22
21. Microsoft 365 - Managing Authorized Administrator of a shared mailbox, service, or resource account
    Updated: 2026-01-05 · Created: 2016-02-29
22. Microsoft 365 - Getting Started with Service Accounts
    Updated: 2026-01-05 · Created: 2016-11-02
23. Microsoft 365 (Outlook on the web | Outlook for Windows/Mac) - Accessing Another Account's Email Folders
    Updated: 2026-01-05 · Created: 2014-03-27
24. Microsoft 365 - Getting Started with Shared Mailbox, User, and Service Account Permissions
    Updated: 2026-01-05 · Created: 2014-12-09
25. Microsoft 365 - Custom Email Addresses in the @wisc.edu Domain
    Updated: 2026-01-05 · Created: 2015-05-21
26. Microsoft 365 - How to Access a Shared Mailbox or Service Account
    Updated: 2026-01-05 · Created: 2014-05-07
27. Microsoft 365 - Requesting a departmental email address/account/domain
    Updated: 2026-01-05 · Created: 2014-05-19
28. Microsoft 365 - What account types are available in Microsoft 365?
    Updated: 2026-01-05 · Created: 2013-08-22
29. Microsoft 365 - Getting Started with Shared Mailboxes
    Updated: 2026-01-05 · Created: 2025-12-02
30. Microsoft 365 - Shared Mailbox Account Deactivation Process
    Updated: 2026-01-05 · Created: 2025-11-25
31. Microsoft 365 (Outlook for Windows) - How to locate, move, or back up your personal folders (.pst) file
    Updated: 2026-01-05 · Created: 2013-08-06
32. Microsoft 365 - Set/Manage a Forward on a NetID, Shared Mailbox, or Service Account
    Updated: 2026-01-05 · Created: 2014-01-15
33. Microsoft 365 (Outlook for Mac) - Subscribe/Unsubscribe to an account
    Updated: 2026-01-05 · Created: 2014-12-12
34. Microsoft 365 (Outlook on the web | Outlook for Windows/Mac) - Send as or Send on-behalf of another account
    Updated: 2026-01-05 · Created: 2014-06-07
35. Microsoft 365 - Automapping
    Updated: 2026-01-05 · Created: 2014-12-26
36. Microsoft 365 - Getting Started with the Global Address List (GAL)
    Updated: 2026-01-05 · Created: 2017-04-11
37. Microsoft 365 - Manage Full Mailbox, Send As, and Send on Behalf of Permissions
    Updated: 2026-01-05 · Created: 2014-03-26
38. Microsoft 365 (Wisc Account Administration) - View Service, Shared Mailbox, or Resource Account Calendar Permissions
    Updated: 2026-01-05 · Created: 2015-07-23
39. Microsoft 365 - Requesting a mailplus.wisc.edu account
    Updated: 2026-01-05 · Created: 2014-05-19
40. Microsoft 365 (Outlook for Windows/MacOS) - Sent or Deleted item is not saved within the sent/deleted items folder of the account actioned from
    Updated: 2026-01-05 · Created: 2014-12-01
41. Microsoft 365 - Show or Hide Shared Mailbox or Service Account within Global Address List
    Updated: 2026-01-05 · Created: 2014-01-31
42. Microsoft 365 - Service account expiration notifications and renewal
    Updated: 2026-01-05 · Created: 2025-12-01
43. Microsoft 365 - Manage Alternate Email Addresses
    Updated: 2026-01-05 · Created: 2014-08-13
44. Microsoft 365 - Getting Started with Personal Bookings
    Updated: 2025-12-30 · Created: 2024-10-16
45. Microsoft SharePoint Accessibility and Usability Information
    Updated: 2025-12-30 · Created: 2020-11-24
46. Microsoft Teams Accessibility and Usability Information
    Updated: 2025-12-30 · Created: 2020-06-04
47. Microsoft 365 - Daylight Savings Time Effects on Scheduling
    Updated: 2025-12-26 · Created: 2002-05-15
48. Microsoft 365 - I can't find a message or a message was not delivered or received
    Updated: 2025-12-26 · Created: 2017-10-03
49. Microsoft 365 - Configure Resource Scheduling Options/Settings/Permissions
    Updated: 2025-12-26 · Created: 2014-05-30
50. Microsoft 365 - View Junk Mail Filters
    Updated: 2025-12-26 · Created: 2015-06-19
51. Microsoft 365 - Change your Primary Address
    Updated: 2025-12-26 · Created: 2014-05-14
52. Microsoft 365 - Getting Started with Planner
    Updated: 2025-12-22 · Created: 2016-06-06
53. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    Updated: 2025-12-21 · Created: 2016-12-14
54. Microsoft 365 (Outlook on the web | Outlook for Windows/MacOS) - Work On Behalf of a Resource Calendar
    Updated: 2025-12-19 · Created: 2016-05-18
55. Microsoft Copilot AI at UW-Madison
    Updated: 2025-12-18 · Created: 2025-10-07
56. Microsoft 365 (Outlook on the web | Outlook for Windows) - How to find messages that have been moved to your top-level folder
    Updated: 2025-12-18 · Created: 2016-08-25
57. Microsoft 365 - Mailbox Quota
    Updated: 2025-12-15 · Created: 2014-01-15
58. DMARC Information
    Updated: 2025-12-15 · Created: 2025-10-22
59. Email Authenticity (DMARC) at UWM
    Updated: 2025-12-15 · Created: 2022-10-24
60. Help Desk - Chat with an Agent!
    Updated: 2025-12-15 · Created: 2007-09-05
61. Microsoft 365 - Getting Started with Teams
    Updated: 2025-12-12 · Created: 2017-05-26
62. Email Security: URL Defense FAQ
    Updated: 2025-12-11 · Created: 2023-11-08
63. Help Desk - Deactivation Timeline for Microsoft 365, Google Workspace, Zoom, Box, Qualtrics
    Updated: 2025-12-11 · Created: 2018-02-01
64. Leaving the University - Access to IT Services (Faculty/Staff gaining emeritus/emerita status)
    Updated: 2025-12-11 · Created: 2024-07-29
65. Microsoft 365 - Manage/view Microsoft 365 Group Settings/Parameters
    Updated: 2025-12-11 · Created: 2019-05-01
66. Microsoft 365 - Manage your profile photo/image
    Updated: 2025-12-11 · Created: 2022-10-05
67. Microsoft 365 - Microsoft Teams – Clearing the Teams Client Cache
    Updated: 2025-12-11 · Created: 2021-04-29
68. Wisc Account Administration site - About the Delegated Administration screen
    Updated: 2025-12-08 · Created: 2015-03-25
69. Wisc Account Administration Site - Logging In
    Updated: 2025-12-08 · Created: 2015-03-25
70. Microsoft 365 - List/Newsletter Web Form Attacks and How to Protect your Microsoft 365 Account
    Updated: 2025-12-05 · Created: 2020-06-08
71. Microsoft 365 - Request Group for Administrative Access
    Updated: 2025-12-05 · Created: 2014-05-02
72. Microsoft 365 - Getting Started with Groups
    Updated: 2025-12-04 · Created: 2015-06-12
73. Microsoft 365 - Unable to send/receive messages due to mailbox quota
    Updated: 2025-12-04 · Created: 2019-04-23
74. Microsoft 365 - Use Security Groups to Manage Permissions
    Updated: 2025-12-02 · Created: 2016-05-12
75. Service Account [Glossary]
    Updated: 2025-12-01 · Created: 2014-08-06
76. SMTP Authenticated Secure Email Relay sending
    Updated: 2025-11-24 · Created: 2023-09-05
77. UW-Madison Zoom Workplace - Overview of UW-Madison Zoom Accounts: Standard, Secure, UHS, Extension
    Updated: 2025-11-20 · Created: 2020-09-06
78. Microsoft Office, Visio, and Project Compatibility
    Updated: 2025-11-12 · Created: 2018-11-16
79. Microsoft 365 (Outlook for Windows) - Find a message with Instant Search
    Updated: 2025-11-06 · Created: 2015-06-12
80. Microsoft 365 (Outlook on the web | Outlook for Windows/MacOS) - Using Inbox Rules
    Updated: 2025-11-03 · Created: 2017-05-17
81. Microsoft 365 (OneDrive for Business) - Access Files in OneDrive for Business
    Updated: 2025-10-27 · Created: 2015-01-12
82. UW-Madison Zoom Workplace - Getting started with Marketplace
    Updated: 2025-10-22 · Created: 2020-11-02
83. UW-Madison Zoom Workplace - Include Zoom Meeting Link within Outlook Calendar event/meeting
    Updated: 2025-10-08 · Created: 2020-08-26
84. Alternate Address [Glossary]
    Updated: 2025-10-07 · Created: 2014-12-29
85. Microsoft 365 - Microsoft 365 (Office) Desktop Apps Download & Installation Information for UW-Madison devices (non-shared) and personally owned computers
    Updated: 2025-09-23 · Created: 2014-10-06
86. Leaving the University of Wisconsin-Madison - Access to IT Services
    Updated: 2025-09-12 · Created: 2017-12-06
87. Leaving the University - What should I do with my data?
    Updated: 2025-09-12 · Created: 2024-07-22
88. Leaving the University - Access to IT Services (Students)
    Updated: 2025-09-12 · Created: 2024-07-14
89. Leaving the University - Access to IT Services (Faculty/Staff retiring without IT services)
    Updated: 2025-09-12 · Created: 2024-07-23
90. Leaving the University - Access to IT Services (Faculty/Staff retiring with IT services)
    Updated: 2025-09-12 · Created: 2024-07-29

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