Top Documents of the Week

1. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
   
2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
   
3. Excel - How to Merge Cells
   
4. Help Desk - Popular Searches
   
5. Current DoIT Help Desk Hours
   
6. Safari (iOS) - Enabling and disabling pop-up blocker
   
7. Clearing Browser Cache and Cookies
   
8. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
   
9. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
   
10. WiscVPN - Overview
    
11. Chrome (Win) - Clearing Cache and Cookies
    
12. Chat with an Agent!
    
13. Mac OS X - Install Programs from Unidentified Developers
    
14. Windows - Quick Fix for Networking Problems
    
15. Get Help from DoIT
    
16. Wisconsin Federation - Getting help logging in
    
17. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
    
18. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
    
19. Chrome (Mac) - Clearing Cache and Cookies
    
20. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
    
21. UW System - Login credentials for each campus
    
22. Safari 8.0+ (Mac) - Restoring the Default Settings
    
23. Windows - Taskbar Has Disappeared from the Desktop
    
24. Apple Contacts (Mac OS 10.9) - Exporting Address Book(s) / Contacts
    
25. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
    
26. Windows - DOS Commands
    
27. Edge (Win) - Clearing Cache and Cookies
    
28. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
29. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
30. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
    
31. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
32. Mac OS X (10.9) - Changing System Language
    
33. Windows 10 - Changing the System Date and Time
    
34. Excel - Using the VLOOKUP and HLOOKUP Functions
    
35. Mac OS X - Enabling Automatic Login
    
36. iOS - Clearing Cache and Cookies
    
37. Web Browsers - How to Fix a "Bad Request" Error
    
38. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
    
39. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
    
40. Oracle Identity Manager (OIM) 11g- Requesting Entitlements for HRS
    
41. University of Wisconsin-Madison KnowledgeBase Partners
    
42. Windows - Disabling Startup Programs
    
43. Safari 5 (Mac) - Clearing Cache and Cookies
    
44. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
    
45. Laptop Checkout During COVID-19 University Response
    
46. Windows XP - How to Repair Errors that Prevent Windows from Booting
    
47. Windows XP - Finding the IP Number and MAC Address of a Network Card
    
48. Windows 7, 8, and 10 - Show Hidden Files and Folders
    
49. Mac OS X (10.5+) - Finding the IP address and MAC address
    
50. Excel 2013 - Enabling fill handle and cell drag-and-drop
    
51. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
    
52. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
    
53. Opera (Win) - Clearing Cache and Cookies
    
54. WatchOS - Locating the MAC address of an Apple Watch
    
55. Mac - How to Create a DMG File from a CD/DVD
    
56. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
57. Game Console - Locating the MAC address
    
58. Android - Locating the MAC address
    
59. iOS - Clearing Saved Passwords
    
60. iOS - Locating the MAC address
    
61. iOS - Locating the IP Address
    
62. Finding the MAC and IP Address of a Device
    
63. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
    
64. Firefox 57+ (Win) - Clearing Cache and Cookies
    
65. Windows - Setting the Default Mail Program
    
66. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
    
67. Mac OS X - Force Ejecting a CD
    
68. Remote Working and Learning - Home Internet Guide
    
69. Internet Explorer 7 (Win) - Clearing Cache and Cookies
    
70. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
    
71. KnowledgeBase Search Tips
    
72. Java - Adding Sites to Exceptions List
    
73. Web Browsers - Popup Blockers
    
74. Mac OS X (10.4) - Finding the IP address and MAC address
    
75. Safari (Win) - Clearing Cache and Cookies
    
76. Remote Working and Learning - Tools to Access Campus Resources Remotely
    
77. Windows/Mac - How to Check the System Information
    
78. Windows (8, 8.1, 10) - Changing the Display Language
    
79. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
80. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (Linux)
    
81. Mac OS X - Reinstalling Network Adapters
    
82. Mac OS X - Working with the System Keychain
    
83. Firefox 21+ (Mac) - Clearing Cache and Cookies
    
84. Symantec Endpoint Protection- Disabling and Enabling Instructions
    
85. Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions
    
86. Help Desk Employment Opportunities
    
87. Outlook 2010 for Windows - Exporting your Address Book(s) / Contacts
    
88. Windows 8 - Accessing the Command Prompt
    
89. Internet Explorer 6 (Win) - Clearing Cache and Cookies
    
90. Thunderbird - Changing the Stored Password
    
91. Office 365 - Transferring Email to a Gmail Account
    
92. WiscVPN - Troubleshooting the PaloAlto GlobalProtect Client (Windows)
    
93. Media Disposal (Mac) - Securely erasing a hard drive in Mac OS X
    
94. WiscVPN - Disconnecting and Uninstalling the GlobalProtect PaloAlto Client (Mac)
    
95. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
    
96. Office 365 (Evolution) - Configure Evolution
    
97. Departmental VPN (Mac) - Downloading and Installing the Cisco AnyConnect Secure Mobility Client
    
98. Windows 8 - Changing Your Lock and Login Screens
    
99. Downloading and Installing Oracle 12c Client
    
100. Android (Jellybean) - Clearing Cache and Cookies