Top Documents of the Week

1. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
   
2. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
   
3. Clearing Browser Cache and Cookies
   
4. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
   
5. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
   
6. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
   
7. Mac OS X - Install Programs from Unidentified Developers
   
8. Chat with an Agent!
   
9. Safari (iOS) - Enabling and disabling pop-up blocker
   
10. Get Help from DoIT
    
11. Chrome (Mac) - Clearing Cache and Cookies
    
12. Wisconsin Federation - Getting help logging in
    
13. Chrome (Win) - Clearing Cache and Cookies
    
14. Mac OS X (10.5+) - Finding the IP address and MAC address
    
15. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
16. WatchOS - Locating the MAC address of an Apple Watch
    
17. Android - Locating the MAC address
    
18. Windows - Taskbar Has Disappeared from the Desktop
    
19. Game Console - Locating the MAC address
    
20. iOS - Locating the IP Address
    
21. Excel - How to Merge Cells
    
22. iOS - Locating the MAC address
    
23. Finding the MAC and IP Address of a Device
    
24. Apple Contacts (Mac OS 10.9) - Exporting Address Book(s) / Contacts
    
25. Windows XP - How to Repair Errors that Prevent Windows from Booting
    
26. UW System - Login credentials for each campus
    
27. Windows 7, 8, and 10 - Show Hidden Files and Folders
    
28. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
    
29. Windows - Quick Fix for Networking Problems
    
30. Windows XP - Finding the IP Number and MAC Address of a Network Card
    
31. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
    
32. Edge (Win) - Clearing Cache and Cookies
    
33. Windows 10 - Changing the System Date and Time
    
34. WiscVPN - Overview
    
35. Excel - Using the VLOOKUP and HLOOKUP Functions
    
36. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
    
37. Web Browsers - Popup Blockers
    
38. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
    
39. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
    
40. Web Browsers - How to Fix a "Bad Request" Error
    
41. University of Wisconsin-Madison KnowledgeBase Partners
    
42. Mac OS X (10.4) - Finding the IP address and MAC address
    
43. Mac - How to Create a DMG File from a CD/DVD
    
44. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
45. Internet Explorer 7 (Win) - Clearing Cache and Cookies
    
46. Mac OS X - Force Ejecting a CD
    
47. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
    
48. Mac OS X - Reinstalling Network Adapters
    
49. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
50. Microsoft Excel - Column Labels Are Numbers Instead Of Letters
    
51. iOS - Clearing Saved Passwords
    
52. Windows (8, 8.1, 10) - Changing the Display Language
    
53. Downloading and Installing Oracle 12c Client
    
54. Mac OS X (10.9) - Changing System Language
    
55. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
    
56. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
57. Mac OS X - Gathering System Information
    
58. Windows - DOS Commands
    
59. Excel 2013 - Enabling fill handle and cell drag-and-drop
    
60. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
    
61. Windows - Disabling Startup Programs
    
62. iOS - Clearing Cache and Cookies
    
63. Safari (Win) - Clearing Cache and Cookies
    
64. Oracle Identity Manager (OIM) 11g- Requesting Entitlements for HRS
    
65. Outlook 2010 for Windows - Exporting your Address Book(s) / Contacts
    
66. Mac OS X - Enabling Automatic Login
    
67. KnowledgeBase Search Tips
    
68. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
    
69. Thunderbird - Changing the Stored Password
    
70. Windows 8 - Changing Your Lock and Login Screens
    
71. Opera (Win) - Clearing Cache and Cookies
    
72. Windows 8 - Accessing the Command Prompt
    
73. Windows Vista, 7, 8, and 10 - Sharing a CD/DVD Drive on a Network
    
74. Windows/Mac - How to Check the System Information
    
75. Microsoft Office 2008 (Mac) - Resetting Office
    
76. Safari 8.0+ (Mac) - Restoring the Default Settings
    
77. Mac OS X - Working with the System Keychain
    
78. EPM - Downloading and Installing Oracle 11g Client and ODBC Driver for Windows
    
79. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
    
80. Firefox 57+ (Win) - Clearing Cache and Cookies
    
81. UW System - IT Help Desks Contact Information
    
82. Office 365 (Thunderbird) - Configure Thunderbird
    
83. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
84. Windows 8 - Uninstall a Program
    
85. Java - Adding Sites to Exceptions List
    
86. Cisco Anyconnect (Windows) - Connecting with the AnyConnect Client
    
87. Safari 5 (Mac) - Clearing Cache and Cookies
    
88. Windows - Setting the Default Mail Program
    
89. Email Access for UW Alumni
    
90. Firefox 21+ (Mac) - Clearing Cache and Cookies
    
91. Office 365 (Evolution) - Configure Evolution
    
92. Wireless UWNet - How to Register for Wireless Access
    
93. eduroam - First Time Setup
    
94. Help Desk - I need my Campus ID/Wiscard number
    
95. Windows XP - Running CHKDSK
    
96. GoPrint - Add Money to your Wiscard Account for Printing
    
97. Symantec Endpoint Protection- Disabling and Enabling Instructions
    
98. Windows - How to take Screenshots
    
99. Help Desk Employment Opportunities
    
100. Office 365 (iOS 7) - Unsubscribe From a Calendar