Top Documents of the Week
Clearing Browser Cache and Cookies
Add network printer by IP address - Windows 10
How to View Someone Else's Calendar in Outlook 365 or Outlook Desktop
Windows 10 - Changing the System Date and Time
Instructional materials for online courses
Finding Serial Numbers - Various Laptop Computers
MFA-Duo - Request a Temporary Passcode
WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
Excel vLookup: Combining 2 Spreadsheets
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
MS Edge - Enable Internet Explorer Compatibility Mode
Hybrid Instruction
MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account
Excel - How to Center Across Selection
Wheel of Privilege and Power
Excel - Using the VLOOKUP and HLOOKUP Functions
Adobe Creative Cloud - Logging in with Your UW-Madison Account
Microsoft 365 - Manage your profile photo/image
Windows - Taskbar Has Disappeared from the Desktop
Get Help from DoIT
Online Instruction
WiscVPN (uwmadison.vpn.wisc.edu) - Getting Started
Windows 10 TCP/IP Reset
MyUW Madison - Update Name in Use (Preferred Name)
Windows 10 - Performing a Network Reset
Chrome (Win) - Clearing Cache and Cookies
Microsoft 365 - Find the folder location of a message when using the search function
MFA-Duo - First Time Setup for Smartphone or Tablet
NetID - Activating Your Account
Student Center - Updating Your Contact Information
GoPrint - Printer Queue Names and Locations
Microsoft 365 - Download/Install Microsoft 365
Help Desk - Chat with an Agent!
Windows/Mac - How to Check the System Information
WatchOS - Locating the MAC Address of an Apple Watch
Leaving the University of Wisconsin-Madison
Verifying that a Certificate is issued by a CA
Windows - Uninstalling/reinstalling a network adapter in device manager
Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, 2019, or LTSC 2021 to and from KMS and MAK Activation
Teaching, Learning & Academic Administration
Budget & Finance
MFA-Duo - Feitian USB Security Key compatibility
HR & Payroll
Facilities
Business Office
Student Academic Policies
Welcome to the L&S KB!
Strategic Communications & Advancement
Research
Adobe Creative Cloud - Student Subscription FAQ
Computer Training for Students
MFA Duo – Reactivate Duo on a Mobile Device
Android - Locating the MAC Address
Print Refund Request Form
Purchasing Pages for CAE Printing
Booting to the Boot Menu and BIOS
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Game Console - Locating the MAC Address
WiscVPN - Installing the Palo Alto GlobalProtect Client (Mac)
Checking Your Print Quota and Printing History
Troubleshooting Printing issues at CAE
Windows - Quick Fix for Networking Problems
Printing at CAE
Leaving the University - Students
Pay-for-Print - Add Money to your Wiscard Account for Printing
eduroam - Accessing and Logging in to eduroam
Symantec Endpoint Protection- Disabling and Enabling Instructions
The Open Seat / ASM
GoPrint (Mac) - Printing from Personal Computers
Chrome (Mac) - Clearing Cache and Cookies
Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements
UW System - Login Credentials for Each Campus (Wisconsin Federation)
UW-Madison Zoom - Getting started
Guest NetID Service - Decommissioned
Mac OS X (10.5+) - Finding the IP Address and MAC Address
iOS - Locating the IP Address
iOS - Locating the MAC Address
Finding the MAC and IP Address of a Device
WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows)
Internet Explorer 9, 10, and 11 (Win) - Clearing Cache and Cookies
Learning objectives and alignment
Microsoft 365 (Outlook for Windows/MacOS) - Data files
Kaltura/Canvas - Known Issue - "Browser Cookies Issue" message - Enabling third party cookies [UW-Madison]
Academic Navigator - List of Advisors
Use the Adobe Creative Cloud Cleaner Tool To Uninstall, Completely Remove All Vestiges of Previous Creative Cloud Installations, and Reinstall
Assessing Group Work
Webex App - Disabling Auto-Start Functionality
Student Center - Applying for Graduation
Remote Access to Your CAE Files on the web
Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
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