Top Documents of the Week
See accessibility & usability information
Windows 10 - Changing the System Date and Time
Windows 10 TCP/IP Reset
Clearing Browser Cache and Cookies
Windows - Taskbar Has Disappeared from the Desktop
Finding Serial Numbers - Various Laptop Computers
Safari (iOS) - Enabling and disabling pop-up blocker
Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
Add network printer by IP address - Windows 10
CIDR Conversion Table
Excel vLookup: Combining 2 Spreadsheets
MFA-Duo - Request a Temporary Passcode
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
Course Search & Enroll - Error Messages Persisting
Windows - Quick Fix for Networking Problems
Downloading and Installing Oracle 12c Client
Webex Meetings: How to Change Your Name and Email as a Guest
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Windows - Uninstalling/reinstalling a network adapter in device manager
Excel - How to Merge Cells
Android - Locating the MAC address
Get Help from DoIT
WatchOS - Locating the MAC address of an Apple Watch
Chat with an Agent!
Game Console - Locating the MAC address
Pre Enrollment Checklist Guide
Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements
Mac OS X (10.5+) - Finding the IP address and MAC address
iOS - Locating the MAC address
Campus IT Accessibility & Usability Information*
iOS - Locating the IP Address
Microsoft Teams - Uploading, Editing, and Deleting Files
Finding the MAC and IP Address of a Device
UW-Madison Zoom - Getting started
Booting to the Boot Menu and BIOS
Welcome!
Help Desk - Send HTML emails using the Outlook for Windows desktop client
NetID - Activating Your Account
Webex: How to Use Breakout Rooms in Webex Meetings
Chrome (Win) - Clearing Cache and Cookies
Web Browsers - How to Fix a "Bad Request" Error
Excel - Using the VLOOKUP and HLOOKUP Functions
Office 365 (Outlook on the web) - Search for messages and people
Webex Meetings - Start Chatting 1:1 or Group Chat
NetID - What is a NetID?
Office 365 (Thunderbird) - Configure Modern Authentication
Mac OS X (10.9) - Changing System Language
WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
Office 365 (Outlook for Windows) - Find a message with Instant Search
Office 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files
Symantec Endpoint Protection- Disabling and Enabling Instructions
Office 365 - Download/Install Office 365
iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
Student Center - Applying for Graduation
Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
Student Center - Viewing Your Holds
Chrome (Mac) - Clearing Cache and Cookies
iOS - Clearing Saved Passwords
Office 365 (Outlook for Windows/MacOS) - Data files
NetID - Login Problems
Adobe Creative Cloud - Logging in with Your UW-Madison Account
UW-Madison Box (Web) - Logging In
Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
Webex Meeting: Disabling Auto-Start Functionality
Windows - Displaying, Releasing and Renewing a DHCP Lease
Windows (8, 8.1, 10) - Changing the Display Language
Office 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
Quick Links
Gateway Author Resources
Welcome to the College of Letters & Science Administrative Gateway!
How to Create an Environment Variable in Windows
Student Center - Updating Your Contact Information
Mac OS X - Reinstalling Network Adapters
Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
Webex: How to View Participants that Attended my Webex Session
KB User's Guide - Documents Tab - Show/Hide Toggles
Office 365 - What version of Microsoft Office/Outlook am I using?
Edge (Win) - Clearing Cache and Cookies
Verifying that a Private Key Matches a Certificate
Office 365 - How to access a Service Account
Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
Office 365 - View or send the source of an email message header
Verifying that a Certificate is issued by a CA
Windows - DOS Commands
Office 365 (Outlook for Windows) - How to locate, move, or back up your personal folders (.pst) file
Office 365 - Find the folder location of a message when using the search function
MFA Duo – Reactivate Duo on a Mobile Device
Office 365 - Make a Group Hidden or Unhidden within Global Address List (GAL) or make Members Hidden from non-members
Windows - Setting the Default Mail Program
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