WiscIT User's Guide
What is WiscIT
WiscIT is DoIT's Information Technology Service Management solution, powered by Cherwell Service Management.
There are two methods of accessing the software, through a Windows Desktop Client, or via a Web Client. An account is required to log-in. UW-Madison affiliates that would like to track or submit incidents to DoIT can do so via the customer portal available at wiscit.wisc.edu.
30876 30887Common Documents
Popular Documents
- WiscIT - Using HelpOnline to Create a Ticket, Log a Call, Add Notes to a Call, and Review Past Calls
- Collapsible Panels - Additional CSS (Internal)
- WiscIT - One-Step Overview
- WiscIT - Accessing the Search Manager
- WiscIT - Aging incidents process overview
- WiscIT - Recent Dashboards
- WiscIT - Accessing the One-Step Manager
- WiscIT - Release Notes - 2016-08-05
- WiscIT - Release Notes - 2016-02-26
- WiscIT - How to Log into WiscIT