Most Recently Updated Documents

  1. UW System - IT Help Desks Contact Information
        Updated: 16 hours 11 minutes ago
        Created: 2007-02-20 18:00:00  
  2. Help Desk - IT Help Desks at UW-Madison
        Updated: 16 hours 15 minutes ago
        Created: 2000-10-08 18:00:00  
  3. Safari (iOS) - Enabling and disabling pop-up blocker
        Updated: 37 hours 3 minutes ago
        Created: 2014-06-07 15:14:56  
  4. Java - Compatible Versions for UW Services
        Updated: 46 hours 36 minutes ago
        Created: 17 hours 24 minutes ago  
  5. Learn@UW (UW-Madison Only) - Problems accessing online resources and e-Reserves
        Updated: 2019-02-13 15:19:01
        Created: 2009-02-03 18:00:00  
  6. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
        Updated: 2019-02-12 11:06:19
        Created: 38 hours 1 minute ago  
  7. Campus Business Email Address for Human Resources System (Madison only)
        Updated: 2019-02-11 14:07:36
        Created: 36 hours 31 minutes ago  
  8. Help Desk – Reactivating DUO Mobile when Initial Setup Fails/is incomplete
        Updated: 2019-02-11 12:01:35
        Created: 2018-12-19 15:34:12  
  9. Printers - Getting help with printer trouble from the DoIT Help Desk
        Updated: 2019-02-09 13:04:06
        Created: 2010-02-07 18:00:00  
  10. Import Google Calendar to Outlook
        Updated: 13 hours 7 minutes ago
        Created: 13 hours 8 minutes ago  
  11. Security - How to Report Stolen Computers and Equipment
        Updated: 13 hours 29 minutes ago
        Created: 2010-03-16 18:00:00  
  12. WiscIT Powered by Cherwell: Known Issues List
        Updated: 2019-02-07 04:55:02
        Created: 2014-09-08 11:06:40  
  13. WiscVPN - Downloading and Installing the GlobalProtect (PaloAlto) Client
        Updated: 2019-02-06 14:34:40
        Created: 39 hours 14 minutes ago  
  14. Safari 5 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:27
        Created: 2009-09-29 18:00:00  
  15. Firefox 3.5 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:25
        Created: 2009-09-29 18:00:00  
  16. Firefox 21+ (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:22
        Created: 40 hours 14 minutes ago  
  17. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:20
        Created: 2013-05-20 14:23:42  
  18. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:18
        Created: 10 hours 13 minutes ago  
  19. Safari (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:15
        Created: 2009-10-07 18:00:00  
  20. HP webOS 2.x - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:13
        Created: 36 hours 31 minutes ago  
  21. Internet Explorer 6 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:11
        Created: 2009-09-29 18:00:00  
  22. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:08
        Created: 2009-09-29 18:00:00  
  23. iOS - Clearing Cache and Cookies
        Updated: 2019-02-05 15:25:05
        Created: 2012-04-30 08:22:35  
  24. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:38
        Created: 2014-11-17 17:30:20  
  25. Internet Explorer 8 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:32
        Created: 2009-09-29 18:00:00  
  26. Internet Explorer 7 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:27
        Created: 2009-09-29 18:00:00  
  27. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:24
        Created: 2010-09-26 18:00:00  
  28. Chrome (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:21
        Created: 2012-06-11 11:42:24  
  29. Chrome (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:18
        Created: 2010-09-27 18:00:00  
  30. Opera (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:15
        Created: 2009-10-07 18:00:00  
  31. Firefox 4-56 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:12
        Created: 2011-03-27 18:00:00  
  32. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:09
        Created: 2016-12-14 16:36:21  
  33. Opera 28.0 (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:24:05
        Created: 36 hours 50 minutes ago  
  34. Android (Jellybean) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:23:59
        Created: 2012-10-01 08:23:53  
  35. Edge (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:23:53
        Created: 2015-08-05 17:31:31  
  36. Netscape 7 (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:23:45
        Created: 2009-10-07 18:00:00  
  37. Clearing Browser Cache and Cookies
        Updated: 2019-02-05 15:22:50
        Created: 2009-10-06 18:00:00  
  38. Firefox 57+ (Win) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:22:47
        Created: 9 hours 20 minutes ago  
  39. Opera 10.50+ (Mac) - Clearing Cache and Cookies
        Updated: 2019-02-05 15:22:44
        Created: 2010-09-27 18:00:00  
  40. Security - Removing a Blackhole Block
        Updated: 2019-02-04 09:49:08
        Created: 2004-06-28 18:00:00  
  41. Chrome - Enabling Java Plugin
        Updated: 2019-02-03 13:43:07
        Created: 38 hours 15 minutes ago  
  42. Query Library Retirement Set for March 1st (2019)
        Updated: 2019-02-03 13:11:15
        Created: 2018-12-12 09:54:05  
  43. Help Online - Request Help or Network Services
        Updated: 2019-02-03 13:02:05
        Created: 2000-03-29 18:00:00  
  44. Web Browsers - Popup Blockers
        Updated: 16 hours 43 minutes ago
        Created: 36 hours 31 minutes ago  
  45. Safari 10 and 11 (Mac) - Using the Popup Blocker
        Updated: 16 hours 55 minutes ago
        Created: 17 hours 10 minutes ago  
  46. Safari 12 (Mac) - Using the Popup Blocker
        Updated: 17 hours 5 minutes ago
        Created: 36 hours 31 minutes ago  
  47. Help Desk - Troubleshooting Headset and Cisco Jabber Software Decision Tree
        Updated: 41 hours 39 minutes ago
        Created: 2018-11-19 09:13:30  
  48. Get Help from DoIT
        Updated: 44 hours 18 minutes ago
        Created: 2000-07-12 18:00:00  
  49. Parallels - Installing Microsoft Office on a Windows Virtual Machine
        Updated: 2019-01-30 13:55:41
        Created: 35 hours 37 minutes ago  
  50. Help Desk LiveChat - What to Expect
        Updated: 2019-01-28 14:28:12
        Created: 36 hours 31 minutes ago  
  51. Kaltura at UW-Madison: Creating a Custom .SRT File for Subtitles
        Updated: 2019-01-28 13:47:39
        Created: 2019-01-28 11:36:54  
  52. Help Desk - Deactivation Timeline for Office 365, G Suite, Box, and Qualtrics
        Updated: 2019-01-28 12:02:46
        Created: 41 hours 8 minutes ago  
  53. WiscIT Powered by Cherwell Training Videos
        Updated: 2019-01-27 14:04:11
        Created: 2014-07-21 21:21:14  
  54. SIS - Support and Contact List
        Updated: 2019-01-27 13:35:11
        Created: 2000-08-15 18:00:00  
  55. SIS - Building Your Schedule of Classes
        Updated: 2019-01-27 13:34:51
        Created: 2001-08-14 18:00:00  
  56. SIS - Curricular Menu Paths
        Updated: 2019-01-27 13:34:34
        Created: 36 hours 31 minutes ago  
  57. SIS - Data Center: Ad Hoc Reporting in SIS
        Updated: 2019-01-27 13:31:50
        Created: 44 hours 36 minutes ago  
  58. SIS - Favorites: Add, Edit, Delete, Access
        Updated: 2019-01-27 13:31:27
        Created: 2002-07-15 18:00:00  
  59. SIS - Student Information System Website
        Updated: 2019-01-27 13:31:09
        Created: 2000-08-15 18:00:00  
  60. SIS - Student Groups and Security
        Updated: 2019-01-27 13:30:53
        Created: 2002-07-09 18:00:00  
  61. WiscVPN - Windows Troubleshooting
        Updated: 2019-01-27 13:07:13
        Created: 2018-08-15 06:52:52  
  62. SIS - Obtaining New or Modifying Existing System Authorization
        Updated: 2019-01-27 13:02:28
        Created: 2000-08-15 18:00:00  
  63. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
        Updated: 14 hours 10 minutes ago
        Created: 2010-12-08 18:00:00  
  64. Office 365 - Importing Contacts into Windows Live Mail
        Updated: 40 hours 57 minutes ago
        Created: 36 hours 31 minutes ago  
  65. Drupal NetID Authentication
        Updated: 42 hours 42 minutes ago
        Created: 36 hours 31 minutes ago  
  66. NetID Account Compromised - Responded to a Phishing Scam
        Updated: 2019-01-23 15:05:37
        Created: 2009-05-19 18:00:00  
  67. Windows 10 Upgrade FAQ (UWC/EX)
        Updated: 2019-01-22 18:22:52
        Created: 39 hours 34 minutes ago  
  68. Windows 10 Upgrade Instructions (UWC/EX)
        Updated: 2019-01-22 18:20:04
        Created: 34 hours 26 minutes ago  
  69. UWNet - Device Incompatibility List
        Updated: 2019-01-19 19:11:32
        Created: 2018-01-10 13:34:30  
  70. About the DoIT Help Desk
        Updated: 43 hours 34 minutes ago
        Created: 36 hours 31 minutes ago  
  71. Setting up eduroam on your device
        Updated: 2019-01-16 14:45:45
        Created: 35 hours 13 minutes ago  
  72. Mac OS X (10.9) - Changing System Language
        Updated: 2019-01-15 19:32:05
        Created: 2014-10-05 14:29:32  
  73. Google Chrome (Android) - Using the Popup Blocker
        Updated: 2019-01-13 21:34:32
        Created: 2019-01-13 19:41:02  
  74. Firefox (iOS) - Using the Popup Blocker
        Updated: 2019-01-13 21:33:02
        Created: 2019-01-13 20:58:22  
  75. Microsoft Edge (iOS) - Using the Popup Blocker
        Updated: 2019-01-13 21:27:04
        Created: 2019-01-13 21:25:52  
  76. Microsoft Edge (Android) - Using the Popup Blocker
        Updated: 2019-01-13 21:14:19
        Created: 2019-01-13 21:07:18  
  77. Google Chrome (iOS) - Using the Popup Blocker
        Updated: 2019-01-13 20:54:58
        Created: 2019-01-13 20:50:12  
  78. Opera (Android) - Using the Popup Blocker
        Updated: 2019-01-13 20:36:25
        Created: 2019-01-13 20:25:37  
  79. Firefox (Android) - Using the Popup Blocker
        Updated: 2019-01-13 20:13:12
        Created: 2019-01-13 20:01:30  
  80. Spectrum U - Channel Listing
        Updated: 2019-01-13 17:52:09
        Created: 16 hours 25 minutes ago  
  81. Windows - Troubleshooting Blue Screen Errors
        Updated: 2019-01-13 17:50:53
        Created: 2008-02-05 18:00:00  
  82. WiscIT: Version 9.5 Testing
        Updated: 19 hours 23 minutes ago
        Created: 2017-10-31 13:45:46  
  83. Manframe -- Removing Access to Appointment/Payroll Transactions on the "3270" Mainframe
        Updated: 2019-01-06 07:47:00
        Created: 21 hours 43 minutes ago  
  84. Mainframe -- "3270" Crosswalk Table
        Updated: 2019-01-06 07:46:38
        Created: 18 hours 58 minutes ago  
  85. Course Search and Enroll - Searching for Classes
        Updated: 2019-01-02 12:43:23
        Created: 2018-10-17 11:03:05  
  86. Mac OS X - Running Software Update
        Updated: 14 hours 3 minutes ago
        Created: 2006-03-07 18:00:00  
  87. FileMaker Pro Self-Help
        Updated: 18 hours 41 minutes ago
        Created: 2006-06-28 18:00:00  
  88. Oracle Identity Manager (OIM) 11g - Use UDDS Code to Grant Data Level Access in HRS
        Updated: 19 hours 47 minutes ago
        Created: 2015-02-16 13:50:36  
  89. WiscVPN - General Connectivity Troubleshooting
        Updated: 20 hours 50 minutes ago
        Created: 36 hours 31 minutes ago  
  90. WiscChat - Configuring Pidgin
        Updated: 41 hours 59 minutes ago
        Created: 36 hours 31 minutes ago  
  91. WiscChat (Mac) - Adding Contacts into Adium
        Updated: 2018-12-19 16:10:56
        Created: 2014-07-28 18:56:28  
  92. Chat with an Agent!
        Updated: 2018-12-17 16:10:05
        Created: 2007-09-05 18:00:00  
  93. Lifelong Learners - Enrollment Process
        Updated: 2018-12-15 17:55:45
        Created: 14 hours 1 minute ago  
  94. My UW-Madison - Login Problems
        Updated: 44 hours 42 minutes ago
        Created: 2004-02-11 18:00:00  
  95. Adobe Creative Suite - Installation Problems
        Updated: 2018-12-11 14:36:40
        Created: 2008-01-21 18:00:00  
  96. My UW-Madison - Bursar Office Contacts
        Updated: 2018-12-11 07:32:56
        Created: 2003-09-09 18:00:00  
  97. Pre-Posting Allocation Tool (PAT) - No MDS invoices returned
        Updated: 2018-12-09 16:28:17
        Created: 2009-05-20 18:00:00  
  98. Windows OS - Service Description
        Updated: 2018-12-09 14:44:09
        Created: 2004-10-04 18:00:00  
  99. Oracle Identity Manager (OIM) 11g - Denying Entitlements for HRS
        Updated: 2018-12-09 13:59:43
        Created: 15 hours 54 minutes ago  
  100. Departmental VPN (Win) - Downloading and Installing the Cisco AnyConnect Secure Mobility Client
        Updated: 2018-12-09 13:49:50
        Created: 2012-11-28 14:25:49  
  101. Departmental VPN (Win) - Connecting with the Cisco AnyConnect Secure Mobility Client
        Updated: 2018-12-09 13:49:18
        Created: 2012-12-03 12:16:26  
  102. UW System - Login credentials for each campus
        Updated: 38 hours 35 minutes ago
        Created: 2007-03-06 18:00:00  
  103. Database Management - Changing the Oracle Database Password (includes EPM)
        Updated: 39 hours 20 minutes ago
        Created: 2018-05-08 14:46:54  
  104. InfoAccess - Query/Reporting Tools
        Updated: 39 hours 20 minutes ago
        Created: 2015-07-29 08:41:05  
  105. Internet Explorer 11 - Setting a Website to Display in Compatibility View
        Updated: 39 hours 20 minutes ago
        Created: 2013-12-04 08:32:06  
  106. InfoAccess - Setting up an Open Catalog Extension (oce)
        Updated: 39 hours 20 minutes ago
        Created: 2010-01-23 18:00:00  
  107. InfoAccess - Using Excel as a Data Source for Interactive Reporting
        Updated: 39 hours 20 minutes ago
        Created: 2008-03-23 18:00:00  
  108. FASTAR - General Information
        Updated: 39 hours 20 minutes ago
        Created: 36 hours 31 minutes ago  
  109. Student Center - SSN Entry Page
        Updated: 39 hours 44 minutes ago
        Created: 2009-10-04 18:00:00  
  110. LabArchives: Log-in problems
        Updated: 39 hours 47 minutes ago
        Created: 2014-08-19 13:01:21  
  111. UW-Madison Academic Plan Codes
        Updated: 40 hours 58 minutes ago
        Created: 2016-04-27 09:46:03  
  112. Backup Solution - CrashPlan (Important Changes)
        Updated: 2018-12-04 18:52:05
        Created: 2013-07-29 10:35:35  
  113. Windows - Troubleshooting Using the Device Manager
        Updated: 2018-12-04 17:53:14
        Created: 2013-06-15 15:20:19  
  114. DARS Encoding Client Installation (DARwin/uAchieve client)
        Updated: 2018-12-04 16:49:12
        Created: 2003-09-15 18:00:00  
  115. Burning ISO Images to CD Self Help
        Updated: 2018-12-04 16:48:01
        Created: 2006-07-09 18:00:00  
  116. InfoAccess - Web Links
        Updated: 2018-12-04 15:10:49
        Created: 2004-08-25 18:00:00  
  117. Volume Activation 2.0 at UW-Madison
        Updated: 2018-12-04 14:56:35
        Created: 2007-01-15 18:00:00  
  118. Windows XP, Vista, 7, 8, and 10 - Using the Windows Task Manager
        Updated: 2018-12-04 14:45:15
        Created: 2007-06-19 18:00:00  
  119. Introduction to Using Bomgar
        Updated: 2018-12-04 14:42:04
        Created: 2008-07-16 18:00:00  
  120. Opera 56 (Win) - Using the Popup Blocker
        Updated: 2018-11-28 15:37:50
        Created: 2018-11-28 15:31:47  

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