Most Recently Updated Documents

  1. Lifelong Learners (L3) - Enrollment Process
        Updated: 26 hours 48 minutes ago
        Created: 2015-12-11 17:30:15  
  2. Current DoIT Help Desk Hours
        Updated: 39 hours 8 minutes ago
        Created: 2020-03-19 18:04:16  
  3. Get Help from DoIT
        Updated: 39 hours 9 minutes ago
        Created: 2000-07-12 19:00:00  
  4. MATLAB Error 337
        Updated: 2020-05-22 13:57:52
        Created: 2020-02-17 21:31:00  
  5. Security - Available Antivirus Software for Personally Owned Devices
        Updated: 2020-05-21 09:02:43
        Created: 2016-06-09 12:54:16  
  6. CloudFax - Terms of Use
        Updated: 2020-05-19 14:45:21
        Created: 2020-05-19 14:44:22  
  7. CloudFax - Scan-to-Email Guide
        Updated: 1 hour 57 minutes ago
        Created: 1 hour 9 minutes ago  
  8. CloudFax: Frequently Asked Questions
        Updated: 2 hours 9 minutes ago
        Created: 2 hours 53 minutes ago  
  9. Help Desk - Deactivation Timeline for Office 365, G Suite, Box, and Qualtrics
        Updated: 2020-05-14 13:14:16
        Created: 2018-02-01 14:23:17  
  10. Clearing Browser Cache and Cookies
        Updated: 2020-05-14 09:21:25
        Created: 2009-10-06 19:00:00  
  11. Office 365 (Thunderbird) - Configure Modern Authentication
        Updated: 2020-05-12 17:49:25
        Created: 2020-05-12 12:15:18  
  12. No-Contact Computer Dropoff/Pickup at DoIT
        Updated: 6 hours 13 minutes ago
        Created: 2020-05-01 16:34:55  
  13. Laptop Checkout During COVID-19 University Response
        Updated: 2020-05-08 16:50:40
        Created: 2020-03-17 20:06:43  
  14. Java - Compatible Versions for UW Services
        Updated: 2020-05-08 16:45:06
        Created: 2013-01-25 14:07:07  
  15. Help Desk - IT Help Desks at UW-Madison
        Updated: 2020-05-07 13:00:16
        Created: 20 hours 56 minutes ago  
  16. KnowledgeBase Search Tips
        Updated: 2020-05-07 11:47:30
        Created: 2000-07-18 19:00:00  
  17. Security - Requesting a New Three-Character ID
        Updated: 2020-05-07 11:42:04
        Created: 2008-09-18 19:00:00  
  18. Canvas - Changing the name of a course
        Updated: 2020-05-07 10:40:27
        Created: 2019-01-18 13:42:46  
  19. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (iOS)
        Updated: 2020-05-06 12:15:32
        Created: 2018-10-17 16:26:17  
  20. When launching Acrobat on a Mac, you receive an error message that includes the words, "The serial number 1591[...] is already in use by the maximum allowed computers."
        Updated: 2020-05-05 11:56:45
        Created: 2 hours 18 minutes ago  
  21. Oracle Identity Manager (OIM) 11g - Common Errors
        Updated: 2020-05-05 11:34:20
        Created: 2015-02-16 17:49:48  
  22. Oracle Identity Manager (OIM) 11g - Getting Started
        Updated: 2020-05-05 11:33:26
        Created: 2014-10-28 16:39:00  
  23. CloudFax - Error Messages
        Updated: 2020-05-04 19:28:58
        Created: 2020-01-29 18:09:06  
  24. DoIT Repair Services for Personal Customers
        Updated: 2020-05-01 21:37:13
        Created: 2020-05-01 14:04:37  
  25. Help Desk - I need my Campus ID/Wiscard number
        Updated: 2020-04-29 12:25:31
        Created: 2007-07-09 19:00:00  
  26. Help Desk - Email list feature mapping for WiscList, Google Groups, and Office 365 Groups
        Updated: 2020-04-28 17:52:09
        Created: 2020-04-24 12:33:23  
  27. Help Desk - Parking Application Procedure
        Updated: 2020-04-28 11:33:24
        Created: 2007-04-23 19:00:00  
  28. TNSNames entries for WHT1 and UWT1
        Updated: 14 minutes ago
        Created: 2016-08-12 09:28:59  
  29. EPM - Editing 'tnsnames.ora' and 'sqlnet.ora' Files
        Updated: 34 minutes ago
        Created: 2011-08-01 19:00:00  
  30. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
        Updated: 2020-04-24 16:22:52
        Created: 2005-07-26 19:00:00  
  31. Office 365 - Transferring Email to an Outlook.com Account
        Updated: 2020-04-24 15:55:25
        Created: 2011-01-19 19:00:00  
  32. Help Desk (Retiree with IT Services) - Steps to take before your access to Office 365, G Suite, Box, and Qualtrics changes
        Updated: 2020-04-24 09:51:10
        Created: 2018-03-14 18:05:40  
  33. Chat with an Agent!
        Updated: 2020-04-22 19:03:38
        Created: 2007-09-05 19:00:00  
  34. Wisconsin Federation - Logging into an application
        Updated: 2020-04-22 09:51:05
        Created: 2010-05-05 19:00:00  
  35. Help Desk - Online NetID Authentication or Identity Proofing
        Updated: 2020-04-21 15:43:50
        Created: 2020-03-06 16:37:40  
  36. Office 365 - Importing Contacts into Yahoo Mail
        Updated: 2020-04-20 16:39:11
        Created: 2011-01-11 19:00:00  
  37. KMS Automatic Discovery Set-Up
        Updated: 57 minutes ago
        Created: 57 minutes ago  
  38. Remote Working and Learning - Troubleshooting Common Technical Issues
        Updated: 2 hours 45 minutes ago
        Created: 14 minutes ago  
  39. CloudFax - Getting Started
        Updated: 3 hours 17 minutes ago
        Created: 2020-01-29 19:41:25  
  40. Chrome (Win) - Using the Popup Blocker
        Updated: 4 hours 44 minutes ago
        Created: 2010-08-31 19:00:00  
  41. e-Reimbursement - Service Description
        Updated: 4 hours 48 minutes ago
        Created: 20 hours 56 minutes ago  
  42. Remote Working and Learning - Tools to Access Campus Resources Remotely
        Updated: 5 hours ago
        Created: 2009-05-26 19:00:00  
  43. Webex Teams/Meetings - Logon & Eligibility
        Updated: 2020-04-17 16:49:54
        Created: 2019-02-19 14:24:28  
  44. UW Digital ID (One Time Password) - Service Description
        Updated: 2020-04-17 11:56:21
        Created: 1 hour 14 minutes ago  
  45. Help Desk - Common Account Problems After Accounts Disabled by Security are Re-Enabled
        Updated: 2020-04-17 10:13:28
        Created: 2018-01-12 16:33:59  
  46. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
        Updated: 2020-04-15 14:32:25
        Created: 2013-02-11 16:30:38  
  47. Office 365 - Transferring Email to a Yahoo Mail Account
        Updated: 2020-04-15 10:46:44
        Created: 2011-01-13 19:00:00  
  48. Oracle Identity Manager (OIM) 11g - Fulfilling a Request for Information
        Updated: 2020-04-14 12:52:45
        Created: 2014-12-30 16:41:00  
  49. Oracle Identity Manager (OIM) 11g - Requesting Access for Multiple Users on Behalf of Another User
        Updated: 2020-04-14 12:52:24
        Created: 2015-01-07 16:21:52  
  50. Oracle Identity Manager (OIM) 11g- Using Templates to Request Entitlements for HRS
        Updated: 2020-04-14 12:52:02
        Created: 2015-06-05 15:00:56  
  51. Oracle Identity Manager (OIM) 11g - How to Request a Data Level Change
        Updated: 2020-04-14 12:51:39
        Created: 2014-12-16 14:25:37  
  52. Oracle Identity Manager (OIM) 11g - Returning a request for additional information
        Updated: 2020-04-14 12:51:13
        Created: 27 hours 7 minutes ago  
  53. Oracle Identity Manager (OIM) 11g - View Request History (Approvers)
        Updated: 2020-04-14 12:50:51
        Created: 2014-12-18 10:59:55  
  54. Oracle Identity Manager (OIM) 11g- Requesting Entitlements for HRS
        Updated: 2020-04-14 12:50:27
        Created: 2014-11-12 17:19:21  
  55. Oracle Identity Manager (OIM) 11g- Complete the Compliance Agreement After Requesting Entitlements
        Updated: 2020-04-14 12:50:00
        Created: 2014-11-14 16:36:19  
  56. Printers - Getting help with printer trouble from the DoIT Help Desk
        Updated: 2020-04-13 16:17:05
        Created: 20 hours 56 minutes ago  
  57. Oracle Identity Manager (OIM) 11g- Track the Progress of Requests After Submission
        Updated: 1 hour 28 minutes ago
        Created: 2014-12-02 17:54:18  
  58. Contacting the Owner of a Google Group
        Updated: 3 hours 56 minutes ago
        Created: 4 hours 53 minutes ago  
  59. Office 365 - Incorrect Title/Department Information in the Global Address List (GAL)
        Updated: 7 hours 9 minutes ago
        Created: 2019-11-13 11:49:37  
  60. DoIT Help Desk - Parking for Customers
        Updated: 2020-04-10 16:50:18
        Created: 20 hours 56 minutes ago  
  61. Planning Allocation System (PA) - Service Description
        Updated: 2020-04-10 12:45:17
        Created: 2008-06-17 19:00:00  
  62. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
        Updated: 2020-04-08 14:48:23
        Created: 2017-05-04 17:29:36  
  63. NetID Login Service - Service Description
        Updated: 2020-04-07 16:38:00
        Created: 2004-09-16 19:00:00  
  64. Guest NetID for Internet and VPN access - Service Description
        Updated: 2020-04-06 17:50:36
        Created: 2005-02-01 19:00:00  
  65. Voice Mail - Adding TAR URL to Pop-Up Availability List
        Updated: 2020-04-06 17:39:21
        Created: 2015-11-30 16:02:30  
  66. Computer Security Check List
        Updated: 21 minutes ago
        Created: 2010-09-15 19:00:00  
  67. Static WiscVPN Troubleshooting
        Updated: 2020-04-01 12:22:43
        Created: 1 hour 55 minutes ago  
  68. Campus Software Library - Service Description
        Updated: 2020-03-31 10:57:53
        Created: 2014-02-07 11:18:15  
  69. e-Reimbursement - Handling Expense Reports after an appointment has expired
        Updated: 2020-03-30 17:27:31
        Created: 2010-06-09 19:00:00  
  70. Learn@UW - "Not Authorized" Error when Attempting to send email in D2L
        Updated: 2020-03-30 16:23:13
        Created: 2014-11-11 20:11:19  
  71. e-Reimbursement - Changing your email address
        Updated: 18 minutes ago
        Created: 2008-07-24 19:00:00  
  72. The applications appearing in the Adobe Creative Cloud Desktop app are all listed as trial versions
        Updated: 2 hours 36 minutes ago
        Created: 2 hours 39 minutes ago  
  73. Office 365 (Evolution) - Configure Evolution
        Updated: 5 hours 44 minutes ago
        Created: 2013-02-01 14:47:48  
  74. Wisconsin Scholarship Hub (WiSH) - Service Description
        Updated: 2020-03-27 17:12:26
        Created: 2009-08-31 19:00:00  
  75. SPSS Statistics - System Requirements
        Updated: 2020-03-26 16:29:34
        Created: 2000-11-14 19:00:00  
  76. Remote Working and Learning - Home Internet Guide
        Updated: 2020-03-25 15:11:13
        Created: 2020-03-17 16:11:57  
  77. Introduction to Using Bomgar
        Updated: 2020-03-24 18:36:24
        Created: 2008-07-16 19:00:00  
  78. Help Desk - Popular Searches
        Updated: 2020-03-24 16:43:13
        Created: 2020-02-17 17:13:43  
  79. Primo (Search@UW) - Troubleshooting Login Problems
        Updated: 2020-03-23 18:20:21
        Created: 2014-03-03 16:20:18  
  80. Malicious Software - CryptoLocker
        Updated: 2020-03-23 17:33:20
        Created: 2013-10-10 16:04:10  
  81. Burning ISO Images to CD Self Help
        Updated: 2020-03-23 17:20:54
        Created: 20 hours 56 minutes ago  
  82. Campus Departmental Computer Labs
        Updated: 2020-03-23 17:06:35
        Created: 1 hour 46 minutes ago  
  83. WiscVPN - Disconnecting and Uninstalling the GlobalProtect PaloAlto Client (Mac)
        Updated: 54 minutes ago
        Created: 2017-08-03 10:20:25  
  84. WiscVPN - Disconnecting and Uninstalling the PaloAlto GlobalProtect Client (Windows)
        Updated: 1 hour 18 minutes ago
        Created: 2018-08-22 10:36:43  
  85. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
        Updated: 1 hour 30 minutes ago
        Created: 2019-05-22 12:35:52  
  86. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
        Updated: 2 hours 21 minutes ago
        Created: 2017-05-04 16:16:59  
  87. Troubleshooting - Installing Symantec on Mac OS Catalina
        Updated: 4 hours 27 minutes ago
        Created: 2020-03-21 14:18:12  
  88. Windows XP - Repairing a Lost Internet Connection
        Updated: 2020-03-21 12:08:08
        Created: 2002-12-10 19:00:00  
  89. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (Android)
        Updated: 2020-03-12 12:36:40
        Created: 2017-07-12 14:49:22  
  90. SIS - Obtaining New or Modifying Existing System Authorization
        Updated: 2020-03-11 10:44:09
        Created: 2000-08-15 19:00:00  
  91. Help Desk - MFA Duo Documents
        Updated: 5 hours 36 minutes ago
        Created: 27 hours 59 minutes ago  
  92. Windows 10 - Changing the System Date and Time
        Updated: 24 hours 22 minutes ago
        Created: 2018-01-05 14:15:05  
  93. Security - Removing a Blackhole Block
        Updated: 2020-03-04 16:54:07
        Created: 2004-06-28 19:00:00  
  94. eduroam - First Time Setup
        Updated: 2020-03-04 12:17:14
        Created: 2019-02-21 15:00:39  
  95. Accessing 1098-T Tax Forms
        Updated: 2020-03-04 11:50:18
        Created: 2020-01-23 15:22:00  
  96. Planning Allocation System (PA) - Password Reset
        Updated: 2020-03-04 11:44:09
        Created: 2008-06-25 19:00:00  
  97. Preferred Name - Service Description
        Updated: 2020-02-28 19:55:44
        Created: 2012-08-09 11:17:49  
  98. Planning Allocation System (PA) - System Requirements
        Updated: 2020-02-26 17:03:27
        Created: 2008-06-17 19:00:00  
  99. e-Reimbursement - Expense Report - Selecting the Expense Location
        Updated: 2020-02-26 13:56:21
        Created: 2020-02-19 13:13:04  
  100. Downloading and Installing Oracle 12c Client
        Updated: 2020-02-26 12:31:29
        Created: 2019-04-19 09:41:15  
  101. Cisco VoIP - Download Voicemail File
        Updated: 2020-02-26 12:27:47
        Created: 2020-02-26 12:27:26  
  102. Office 365 (Android) - Configure the native email/calendar app for Android
        Updated: 2020-02-26 11:30:09
        Created: 1 hour 53 minutes ago  
  103. WiscVPN - Installing and Connecting the PaloAlto GlobalProtect Client (Linux)
        Updated: 2020-02-24 19:46:10
        Created: 2018-08-24 11:22:12  
  104. Office 365 (Apple iCal/Calendar) - Event Notifications/Alerts
        Updated: 1 hour 55 minutes ago
        Created: 2013-08-06 16:10:44  
  105. PRISM - Password Resets and Other Inquiries
        Updated: 2020-02-21 14:41:24
        Created: 2007-08-09 19:00:00  
  106. Symantec Endpoint Protection (7 & Vista) - Uninstallation Instructions
        Updated: 2020-02-21 13:13:03
        Created: 2010-03-09 19:00:00  
  107. NetID Account Compromised - Malware/Virus Infection on machine
        Updated: 2020-02-20 13:17:13
        Created: 2009-05-19 19:00:00  
  108. WiscVPN - Installing and Connecting with the GlobalProtect Legacy (PaloAlto) iOS
        Updated: 2020-02-19 17:40:09
        Created: 2017-07-12 15:00:01  
  109. Cable Television Service - Service Description
        Updated: 2020-02-18 11:41:08
        Created: 2006-11-21 19:00:00  
  110. Windows 7 - Using the Search Function
        Updated: 2 hours 9 minutes ago
        Created: 20 hours 56 minutes ago  
  111. Windows 8 - Uninstall a Program
        Updated: 2020-02-14 17:51:42
        Created: 2012-11-19 17:00:28  
  112. My UW-Madison - Service Description
        Updated: 2020-02-14 14:10:30
        Created: 2004-07-27 19:00:00  
  113. WiscIT - Using HelpOnline to create a ticket, log a call, add notes to a call, and review past calls
        Updated: 2020-02-12 18:22:27
        Created: 2009-07-29 19:00:00  
  114. UW Colleges/Extension Restructuring
        Updated: 2020-02-10 19:44:10
        Created: 2 hours 32 minutes ago  
  115. Windows 7, 8, 10 - Microsoft Office 2016 Visual Installation Guide
        Updated: 2020-02-10 16:35:16
        Created: 2015-10-29 11:31:53  
  116. Chrome (Mac) - Clearing Saved Passwords and Form Data
        Updated: 4 hours 41 minutes ago
        Created: 2012-09-26 10:34:23  
  117. Chrome (Mac) - Clearing Cache and Cookies
        Updated: 4 hours 41 minutes ago
        Created: 2010-09-27 19:00:00  
  118. WiscAlerts - Frequently Asked Questions
        Updated: 5 hours 8 minutes ago
        Created: 44 hours 56 minutes ago  
  119. Campus Network Housing - Finding an Access Point Identifier
        Updated: 5 hours 37 minutes ago
        Created: 2018-11-09 13:43:08  
  120. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
        Updated: 2020-02-07 14:28:47
        Created: 2014-02-13 20:42:01  

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