Known Issues (all tools) :: Learn@UW - Known Issues and Workarounds [UW-Madison]
This document outlines how to find known issues and workarounds for Learn@UW tools.

Documented, UW-Madison-specific problems are tagged as a known issue and are searchable by known issue or workaround. 

They can also be found via the drop-down menu beside the search bar in the Learn@UW KnowledgeBase:
Drop-down menu on the Learn@UW KB site. The Known Issues topics are positioned near the bottom of the menu.

 

Results: 1–20 of 58

No.Document TitleIDUpdatedViews
1Kaltura - Alternatives for Media Recording, Hosting, and Sharing [UW-Madison]1057222026-04-0210337
2HelioCampus AC - Known Issue - Survey Results Display for Excluded Instructors1593282026-02-26156
3Canvas - Known Issue - Annotation Comment Text Not Visible in DocViewer [UW-Madison]1592052026-02-24210
4Canvas - Known Issue - Replies for some Group Discussions Not Loading in Speedgrader[UW-Madison]1591562026-02-19218
5Canvas - Known Issue - Rotating PDF Deactivates Speedgrader Annotation Tools [UW-Madison]1591542026-02-19221
6Kaltura - Known Issue - NetID Change Causes User to Lose Access to Media [UW-Madison]947212026-02-104311
7Canvas - Known Issue - Embedded Youtube Videos Play Advertisements1543932025-09-23668
8Canvas - Getting Started with Canvas New Quizzes [UW-Madison]1530022025-09-232708
9Canvas - Known Issue - Embedded Images Not Loading for Students [UW-Madison]861272025-09-0842451
10Canvas - Known Issue - Course Analytics Unavailable on Large Courses1379512025-08-291987
11Kaltura - Known Issue - Videos Embedded in Canvas Do Not Load for Specific Users [UW-Madison]1058722025-08-077232
12Kaltura - Known Issue - Limited Number of Courses, Channels, or Categories for a Kaltura Video [UW-Madison]974292025-08-077222
13Kaltura - Known Issue - Users Can Only Request Machine Captioning Once for a Media Item [UW-Madison]976312025-08-073853
14Canvas - Embedded Content and Third-party Cookies [UW-Madison]976362025-08-0711575
15Learn@UW - General Troubleshooting for Learn@UW Tools [UW-Madison]1072962025-08-078716
16Kaltura - Known Issue - Upload Results in "Oops!" Error [UW-Madison]914512025-08-076734
17Kaltura - Known Issue - "Kaltura Gallery" Course Media Gallery Import Only Shows Canvas Courses in Which the User Has the Canvas Role of "Teacher" or "Principal Instructor" [UW-Madison]912752025-08-078020
18Kaltura - Known Issue - Kaltura Capture and macOS Resolution and Quality Issues [UW-Madison]906972025-08-078910
19Learn@UW - Known Issues and Workarounds [UW-Madison]766142025-08-0713965
20Kaltura - Known Issue - Kaltura Video Quizzes Sometimes Don't Send a Grade to the Canvas Gradebook [UW-Madison]932132025-08-079867

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