Top Documents of the Week

1. Help Desk - Popular Searches
   
2. Clearing Browser Cache and Cookies
   
3. Current DoIT Help Desk Hours
   
4. Safari (iOS) - Enabling and disabling pop-up blocker
   
5. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
   
6. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
   
7. Office 365 - Subscription/license types and affiliation changes
   
8. Mac OS X (10.9) - Changing System Language
   
9. Windows - Quick Fix for Networking Problems
   
10. Get Help from DoIT
    
11. WiscVPN - Overview
    
12. Chrome (Win) - Clearing Cache and Cookies
    
13. Edge (Win) - Clearing Cache and Cookies
    
14. Windows - Uninstalling/reinstalling a network adapter in device manager
    
15. COVID-19 Pandemic Leave Policy
    
16. MFA-Duo - Request a Temporary Passcode
    
17. CIDR Conversion Table
    
18. MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
    
19. Windows 10 TCP/IP Reset
    
20. Logging in to Adobe Creative Cloud with Your UW-Madison Account
    
21. Chat with an Agent!
    
22. Technology for working remotely
    
23. Office 365 - What should I expect when I am no longer a Faculty, Staff, or Student?
    
24. NetID - Activating Your Account
    
25. Student Center - Disruption SD/UD Grading
    
26. Chrome (Mac) - Clearing Cache and Cookies
    
27. Technology for learning remotely
    
28. Windows - Taskbar Has Disappeared from the Desktop
    
29. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
    
30. NetID - Login Problems
    
31. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
32. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    
33. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
    
34. Mac OS X - Enabling Automatic Login
    
35. Remote Working and Learning - How to Get Software While Remote
    
36. Office 365 (Outlook for Windows) - Check spelling before sending a message
    
37. Office 365 - Getting Started with Teams
    
38. Verifying that a Private Key Matches a Certificate
    
39. About the KnowledgeBase
    
40. Office 365 - What version of Microsoft Office/Outlook am I using?
    
41. UW System - Login credentials for each campus
    
42. Mac OS X - Install Programs from Unidentified Developers
    
43. Welcome to the College of Letters & Science Administrative Gateway!
    
44. Quick Links
    
45. UW-Madison Box - Support Overview
    
46. Wisconsin Federation - Getting help logging in
    
47. MyUW - Student Personal Information
    
48. Gateway Author Resources
    
49. Webex: How to View Participants that Attended my Webex Session
    
50. Excel - How to Merge Cells
    
51. Webex Meeting - Adding a Webex meeting to an existing calendar meeting
    
52. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
    
53. Office 365 - Known Issues
    
54. Office 365 - Download/Install Office 365
    
55. Authentication Hub Decommissioned
    
56. UW–Madison Research Compliance, Protocol, and Safety Related Training Requirements
    
57. Windows/Mac - How to Check the System Information
    
58. Madison Internet eXchange Peering Point - MadIX
    
59. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
60. KB User's Guide - Documents Tab - Guide to WYSIWYG Editor buttons (What You See Is What You Get)
    
61. Welcome to Ask Bucky Search
    
62. KB User's Guide - Documents Tab - ImportHTML button
    
63. Firefox 57+ (Win) - Clearing Cache and Cookies
    
64. Laptop Checkout During COVID-19 University Response
    
65. Office 365 - Show a declined meeting on my calendar
    
66. iOS - Clearing Saved Passwords
    
67. Support for Microsoft Software for Personally-owned Computers
    
68. WiscVPN GlobalProtect VPN
    
69. Excel 2013 - Enabling fill handle and cell drag-and-drop
    
70. Web Browsers - How to Fix a "Bad Request" Error
    
71. Learn@UW - Which should I use? Blackboard Collaborate Ultra, Google Hangouts Meet, Webex Meetings, Microsoft Teams, Adobe Connect
    
72. Former Employees - Access to Earning/Leave/Tax/Benefit Statements
    
73. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
    
74. EPD - Instructor Welcome Message: Creating a Positive Presence in Your Online Course
    
75. Windows XP - How to Repair Errors that Prevent Windows from Booting
    
76. Windows 10 - Changing the System Date and Time
    
77. Verifying that a Certificate is issued by a CA
    
78. Office 365 (Outlook for Mac) - Configure Outlook
    
79. Windows - Setting the Default Mail Program
    
80. Office 365 - Set up your mobile device or desktop client