Top Documents of the Week
Clearing Browser Cache and Cookies
MS Edge - Enable Internet Explorer Compatibility Mode
Windows 10 - Changing the System Date and Time
Windows - Taskbar Has Disappeared from the Desktop
Finding Serial Numbers - Various Laptop Computers
Add network printer by IP address - Windows 10
Windows 10 - Performing a Network Reset
CIDR Conversion Table
Excel vLookup: Combining 2 Spreadsheets
MFA-Duo - Request a Temporary Passcode
Chrome (Win) - Clearing Cache and Cookies
Windows 10 TCP/IP Reset
Excel - Using the VLOOKUP and HLOOKUP Functions
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements
Getting started with hybrid instruction
Online Instruction
NetID - Activating Your Account
Get Help from DoIT
Excel - How to Center Across Selection
Android - Locating the MAC address
WatchOS - Locating the MAC address of an Apple Watch
WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
Student Center - Applying for Graduation
MyUW Madison - Update Name in Use (Preferred Name)
Microsoft 365 - Find the folder location of a message when using the search function
Instructional materials
Windows - Uninstalling/reinstalling a network adapter in device manager
Game Console - Locating the MAC address
Booting to the Boot Menu and BIOS
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Windows - Quick Fix for Networking Problems
How to View Someone Else's Calendar in Outlook 365 or Outlook Desktop
Help Desk - Chat with an Agent!
Mac OS X (10.5+) - Finding the IP address and MAC address
Windows/Mac - How to Check the System Information
iOS - Locating the IP Address
iOS - Locating the MAC address
Adobe Creative Cloud - Logging in with Your UW-Madison Account
Finding the MAC and IP Address of a Device
Edge (Win) - Clearing Cache and Cookies
Microsoft 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files
Verifying that a Certificate is issued by a CA
Microsoft 365 - How do I see how much storage I have left and/or clean up my Mailbox?
MFA-Duo - Feitian USB Security Key compatibility
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
Print Release Queue
MFA Duo – Reactivate Duo on a Mobile Device
Excel - How to Merge Cells
Symantec Endpoint Protection- Disabling and Enabling Instructions
NetID - What is a NetID?
Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
Microsoft 365 - Download/Install Microsoft 365
CAE Printer Locations
Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
UW-Madison Zoom - Getting started
Wheel of Privilege and Power
NetID - Login Problems
Microsoft 365 (Thunderbird) - Configure Modern Authentication
Mac OS X (10.9) - Changing System Language
Print Refund Request Form
Purchasing Pages for CAE Printing
Mapping CAE Printers
Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
Troubleshooting Printing issues at CAE
Checking Your Print Quota and Printing History
Course Search & Enroll - Swapping a Class
Microsoft 365 - Configure Resource Scheduling Options/Settings/Permissions
Printing at CAE
MFA-Duo - How to Register a U2F USB Security Key
Chrome (Mac) - Clearing Cache and Cookies
WiscVPN (uwmadison.vpn.wisc.edu) - Getting Started
Web Browsers - How to Fix a "Bad Request" Error
NetID - Activating Missing Services
KB User Group Meeting
Microsoft 365 (Outlook for Windows/MacOS) - Data files
Microsoft 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
Kaltura/Canvas - Known Issue - "Browser Cookies Issue" message - Enabling third party cookies
Windows - Displaying, Releasing and Renewing a DHCP Lease
MFA-Duo - First Time Setup for Smartphone or Tablet
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