Top Documents of the Week
See accessibility & usability information
Clearing Browser Cache and Cookies
Windows 10 - Changing the System Date and Time
Windows 10 - Performing a Network Reset
Excel vLookup: Combining 2 Spreadsheets
Booting to the Boot Menu and BIOS
Add network printer by IP address - Windows 10
Windows - Taskbar Has Disappeared from the Desktop
Windows 10 TCP/IP Reset
Library Mall Redevelopment Project - Core Advisory Team (CT)
Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
CIDR Conversion Table
Finding Serial Numbers - Various Laptop Computers
Pre Enrollment Checklist Guide
MFA-Duo - Request a Temporary Passcode
Chrome (Win) - Clearing Cache and Cookies
Windows - Quick Fix for Networking Problems
Office 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
Windows - Uninstalling/reinstalling a network adapter in device manager
Android - Locating the MAC address
Excel - Using the VLOOKUP and HLOOKUP Functions
WatchOS - Locating the MAC address of an Apple Watch
NetID - Activating Your Account
Get Help from DoIT
Help Desk - Send HTML emails using the Outlook for Windows desktop client
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Game Console - Locating the MAC address
Web Browsers - How to Fix a "Bad Request" Error
Mac OS X (10.4) - Finding the IP address and MAC address
File Systems Overview
Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements
MFA Duo – Reactivate Duo on a Mobile Device
Adobe Creative Cloud - Logging in with Your UW-Madison Account
Mac OS X (10.5+) - Finding the IP address and MAC address
MyUW Madison - Update Student Personal Information
Help Desk - Chat with an Agent!
iOS - Locating the MAC address
iOS - Locating the IP Address
MFA-Duo - Feitian USB Security Key compatibility
Office 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
Finding the MAC and IP Address of a Device
Edge (Win) - Clearing Cache and Cookies
Windows/Mac - How to Check the System Information
Verifying that a Certificate is issued by a CA
Excel - How to Merge Cells
WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
Chrome (Mac) - Clearing Cache and Cookies
Symantec Endpoint Protection- Disabling and Enabling Instructions
iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
Office 365 - How do I see how much storage I have left and/or clean up my Mailbox?
KB User Group Meeting
Windows - Displaying, Releasing and Renewing a DHCP Lease
Quick Links
Welcome to the L&S KB!
L&S KB Author Resources
Office 365 - Find the folder location of a message when using the search function
Office 365 (Thunderbird) - Configure Modern Authentication
Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
Webex Meeting: Add Alternate Host to Webex Meetings
NetID - What is a NetID?
Downloading and Installing Oracle 12c Client
Installing Java Runtime Environment Updates
MFA-Duo - How to Register a U2F USB Security Key
Windows - DOS Commands
Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
Web Browsers - Updating Your Browser to the Latest Version
Accessing Files Using SFTP on Linux
UW–Madison Research Compliance, Protocol, and Safety Related Training Requirements
Webex Meeting: Disabling Auto-Start Functionality
Mac OS X (10.9) - Changing System Language
Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
Office 365 - Download/Install Office 365
KB User's Guide - Documents Tab - Review Options / Comments: Optional
MFA-Duo - How to Register a Token/Fob
Office 365 (Outlook for Windows) - How to locate, move, or back up your personal folders (.pst) file
Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
Windows (8, 8.1, 10) - Changing the Display Language
Office 365 - Configure Resource Scheduling Options/Settings/Permissions
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