Top Documents of the Week
Clearing Browser Cache and Cookies
MS Edge - Enable Internet Explorer Compatibility Mode
NetID - Activating Your Account
How to get access to DocuSign
Finding Serial Numbers - Various Laptop Computers
Windows 10 - Changing the System Date and Time
Windows 10 - Performing a Network Reset
Add network printer by IP address - Windows 10
Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements
MFA-Duo - Request a Temporary Passcode
CIDR Conversion Table
Windows - Taskbar Has Disappeared from the Desktop
Excel vLookup: Combining 2 Spreadsheets
WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
NetID - Login Problems
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
Chrome (Win) - Clearing Cache and Cookies
Windows 10 TCP/IP Reset
MyUW Madison - Update Name in Use (Preferred Name)
Get Help from DoIT
Getting started with hybrid instruction
Excel - Using the VLOOKUP and HLOOKUP Functions
Top Hat - Account Setup (Students)
Help Desk - Chat with an Agent!
NetID - Recovering a Forgotten NetID
Student Center - Applying for Graduation
Android - Locating the MAC address
WatchOS - Locating the MAC address of an Apple Watch
NetID Account Recovery (Password Reset)
Adobe Creative Cloud - Logging in with Your UW-Madison Account
NetID - Adding or Changing a Recovery Email Address
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Excel - How to Center Across Selection
Adobe Creative Cloud - Student Subscription FAQ
Game Console - Locating the MAC address
Windows - Uninstalling/reinstalling a network adapter in device manager
MFA Duo – Reactivate Duo on a Mobile Device
WiscVPN (uwmadison.vpn.wisc.edu) - Getting Started
My UW-Madison - My Courses Map Portlet for Students and Classes I Teach Map Portlet for Instructors
Booting to the Boot Menu and BIOS
Mac OS X (10.5+) - Finding the IP address and MAC address
Office 365 - Find the folder location of a message when using the search function
Course Search & Enroll - Change Log
Canvas - Using the Course Summary Tool
iOS - Locating the MAC address
iOS - Locating the IP Address
Finding the MAC and IP Address of a Device
Windows - Quick Fix for Networking Problems
MFA-Duo - Feitian USB Security Key compatibility
Office 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files
Office 365 - Download/Install Office 365
Office 365 (Thunderbird) - Configure Modern Authentication
Edge (Win) - Clearing Cache and Cookies
NetID - What is a NetID?
How to View Someone Else's Calendar in Outlook 365 or Outlook Desktop
Individual Financial Conflict of Interest: What to Report
Verifying that a Certificate is issued by a CA
Mac OS X (10.9) - Changing System Language
Kaltura/Canvas - Known Issue - "Browser Cookies Issue" message - Enabling third party cookies
Engage - Opt-out Considerations and Guidelines (UW-Madison)
Office 365 - How do I see how much storage I have left and/or clean up my Mailbox?
CCI Private Cloud - Requesting Support
Windows/Mac - How to Check the System Information
UW-Madison Zoom - Getting started
MFA-Duo - How to Register a U2F USB Security Key
Symantec Endpoint Protection- Disabling and Enabling Instructions
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
Office 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
Windows - Displaying, Releasing and Renewing a DHCP Lease
Wheel of Privilege and Power
Student Introductions - Example
MFA-Duo - First Time Setup for Smartphone or Tablet
Course Search & Enroll - Swapping a Class
Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
Business Office
Welcome to the L&S KB!
Academic & Curricular Administration
Research
Excel - How to Merge Cells
Student Academic Policies
Strategic Communications & Advancement
Facilities
HR & Payroll
Budget & Finance
NetID - Activating Missing Services
Chrome (Mac) - Clearing Cache and Cookies
iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
Help Desk - I need my Campus ID/Wiscard number
WiscVPN - Installing the Palo Alto GlobalProtect Client (Mac)
WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows)
KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion
NetID Login Service - Logout Procedure
KB User Group Meeting
Web Browsers - How to Fix a "Bad Request" Error
MFA-Duo - How to Register a Token/Fob
Computer Training for Students
Office 365 - Configure Resource Scheduling Options/Settings/Permissions
Windows - DOS Commands
Accessing Files Using SFTP on Linux
File Systems Overview
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