Top Documents of the Week
Clearing Browser Cache and Cookies
Windows 10 - Performing a Network Reset
Windows 10 - Changing the System Date and Time
Excel vLookup: Combining 2 Spreadsheets
Add network printer by IP address - Windows 10
Windows 10 TCP/IP Reset
CIDR Conversion Table
Windows - Taskbar Has Disappeared from the Desktop
Finding Serial Numbers - Various Laptop Computers
Chrome (Win) - Clearing Cache and Cookies
MFA-Duo - Request a Temporary Passcode
Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
Pre Enrollment Checklist Guide
Android - Locating the MAC address
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
Windows - Quick Fix for Networking Problems
Help Desk - Send HTML emails using the Outlook for Windows desktop client
WatchOS - Locating the MAC address of an Apple Watch
Office 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files
Excel - Using the VLOOKUP and HLOOKUP Functions
Get Help from DoIT
Windows - Uninstalling/reinstalling a network adapter in device manager
KB User's Guide - 2017 API Workshop Recording
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Game Console - Locating the MAC address
NetID - Activating Your Account
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
MFA Duo – Reactivate Duo on a Mobile Device
Mac OS X (10.5+) - Finding the IP address and MAC address
iOS - Locating the MAC address
iOS - Locating the IP Address
Office 365 (Thunderbird) - Configure Modern Authentication
Finding the MAC and IP Address of a Device
WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
Booting to the Boot Menu and BIOS
Office 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
Course Search & Enroll - Add & Enroll in Classes
Mac OS X (10.4) - Finding the IP address and MAC address
MFA-Duo - Feitian USB Security Key compatibility
Help Desk - Chat with an Agent!
Web Browsers - How to Fix a "Bad Request" Error
File Systems Overview
Quick Links
Symantec Endpoint Protection- Disabling and Enabling Instructions
L&S KB Author Resources
Welcome to the L&S KB!
Windows - Displaying, Releasing and Renewing a DHCP Lease
Ethernet Media Standards and Distances
Verifying that a Certificate is issued by a CA
Webex Meeting: Add Alternate Host to Webex Meetings
Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements
Edge (Win) - Clearing Cache and Cookies
Office 365 - Find the folder location of a message when using the search function
Adobe Creative Cloud - Logging in with Your UW-Madison Account
Office 365 - How do I see how much storage I have left and/or clean up my Mailbox?
Installing Java Runtime Environment Updates
KB User Group Meeting
Windows/Mac - How to Check the System Information
Office 365 - View or send the source of an email message header
iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
Excel - How to Merge Cells
Web Browsers - Updating Your Browser to the Latest Version
Downloading and Installing Oracle 12c Client
MFA-Duo - First Time Setup for Smartphone or Tablet
Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
NetID - Modifying your Account
Webex Meeting: Disabling Auto-Start Functionality
Windows - DOS Commands
Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
Madison Internet eXchange Peering Point - MadIX
Adding Directories to your Path
NetID Login Service - Logout Procedure
Chrome (Mac) - Clearing Cache and Cookies
Accessing Files Using SFTP on Linux
Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
MFA-Duo - How to Register a U2F USB Security Key
LastPass - Downloading the LastPass Browser Extensions/Desktop Apps/Mobile Apps
Office 365 - Download/Install Office 365
Course Search & Enroll - Change Log
Getting Started - Enrollment
Mac OS X (10.9) - Changing System Language
UW-Madison Zoom - Getting started
Office 365 - Configure Resource Scheduling Options/Settings/Permissions
Citrix Workspace apps only showing on half of screen or mouse clicks are mis-aligned (Windows)
MyUW Madison - Update Name in Use (Preferred Name)
Office 365 (Outlook on the web) - Working with mail folders
Cisco VoIP - Voicemail Portal Sign in and Overview
Office 365 (Outlook for Windows) - How to locate, move, or back up your personal folders (.pst) file
KB User's Guide - Documents Tab - ImportHTML button
MyUW Madison - Update Employee Personal Information
WiscVPN (uwmadison.vpn.wisc.edu) - Getting Started
MFA-Duo - How to Register a Token/Fob
Cisco VoIP - Changing Voicemail PIN
UW System - Login credentials for each campus (Wisconsin Federation)
Windows (8, 8.1, 10) - Changing the Display Language
NetID - What is a NetID?
Office 365 (Outlook on the web) - Search for messages and people
Windows 7 - Changing a Local Windows Account Password
Windows - Setting the Default Mail Program
Windows 8 and 10 - Changing the Input Language
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