Top Documents of the Week

1. Help Desk - Popular Searches
   
2. Current DoIT Help Desk Hours
   
3. Clearing Browser Cache and Cookies
   
4. Windows 10 - Changing the System Date and Time
   
5. Windows - Taskbar Has Disappeared from the Desktop
   
6. Finding Serial Numbers - Various Laptop Computers
   
7. Safari (iOS) - Enabling and disabling pop-up blocker
   
8. KB User's Guide - Documents Tab - Status
   
9. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
   
10. KB User's Guide - Overview of Fields in Document editor
    
11. Get Help from DoIT
    
12. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
    
13. Windows 10 TCP/IP Reset
    
14. MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account
    
15. Mac OS X (10.9) - Changing System Language
    
16. Game Console - Locating the MAC address
    
17. Android - Locating the MAC address
    
18. WatchOS - Locating the MAC address of an Apple Watch
    
19. MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
    
20. Mac OS X (10.5+) - Finding the IP address and MAC address
    
21. iOS - Locating the IP Address
    
22. iOS - Locating the MAC address
    
23. Finding the MAC and IP Address of a Device
    
24. MFA-Duo - Request a Temporary Passcode
    
25. Windows - Quick Fix for Networking Problems
    
26. Microsoft Teams - Uploading, Editing, and Deleting Files
    
27. Chrome (Win) - Clearing Cache and Cookies
    
28. Windows - Uninstalling/reinstalling a network adapter in device manager
    
29. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
    
30. Canvas - Crosslisting/Merging a Canvas Course (UW-Madison)
    
31. WiscVPN - Overview
    
32. Web Browsers - How to Fix a "Bad Request" Error
    
33. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    
34. Unizin Engage - Engage Program Participants
    
35. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
    
36. Mac OS X - Install Programs from Unidentified Developers
    
37. COVID-19 Workplace Safety Policy
    
38. Add network printer by IP address - Windows 10
    
39. Honorlock - Overview (UW-Madison)
    
40. NetID - Login Problems
    
41. UWNet - Register a Device Without a Browser or Pre-registering a Device Before Arriving to Campus
    
42. Booting to the Boot Menu and BIOS
    
43. CIDR Conversion Table
    
44. Logging in to Adobe Creative Cloud with Your UW-Madison Account
    
45. Excel - How to Merge Cells
    
46. iOS - Clearing Saved Passwords
    
47. EPD - Instructor Welcome Message: Creating a Positive Presence in Your Online Course
    
48. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
49. Mac OS X - Force Ejecting a CD
    
50. Office 365 (Outlook on the web) - Search for messages and people
    
51. MFA Duo – Activating a Replacement Device
    
52. Chat with an Agent!
    
53. Webex: How to View Participants that Attended my Webex Session
    
54. Office 365 (Outlook for Windows/MacOS) - Data files
    
55. Canvas - Previewing or embedding a PDF or Word document in a Canvas Page (UW-Madison)
    
56. Symantec Endpoint Protection- Disabling and Enabling Instructions
    
57. Chrome (Mac) - Clearing Cache and Cookies
    
58. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
59. Honorlock - Accessibility & Usability Information (Student)
    
60. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
61. Windows (8, 8.1, 10) - Changing the Display Language
    
62. Excel - Using the VLOOKUP and HLOOKUP Functions
    
63. Kaltura/Canvas - Known Issue - "Browser Cookies Issue" message - Enabling third party cookies
    
64. Canvas - Known Issue - Students Can't View Embedded Images
    
65. KB User's Guide - Documents Tab - ImportHTML button
    
66. Kaltura Capture - Recording your screen or webcam with Kaltura Capture from Kaltura MediaSpace
    
67. Internet Explorer 8 (Win) - Clearing Cache and Cookies
    
68. Office 365 - Download/Install Office 365
    
69. NetID - Activating Your Account
    
70. MFA-Duo - First Time Setup for Smartphone or Tablet
    
71. Webex Meeting: Disabling Auto-Start Functionality
    
72. Office 365 - Reduced access to services due to an affiliation change
    
73. NetID - What is a NetID?
    
74. L&S TA Training for Remote Teaching: Outline of training content
    
75. Wisconsin Federation - Getting help logging in
    
76. Office 365 (Outlook on the web) - Working with mail folders
    
77. Mac OS X (10.4) - Finding the IP address and MAC address
    
78. Support for Microsoft Software for Personally-owned Computers
    
79. Windows/Mac - How to Check the System Information
    
80. Help Desk - MFA Duo Documents
    
81. eText Pilot - Where to get support on publisher Digital Learning Tools (DLTs) used in the Engage eText pilot
    
82. Student Bus Pass / ASM
    
83. Microsoft Teams - Difference between Chats and Teams
    
84. Verifying that a Private Key Matches a Certificate
    
85. Office 365 (Outlook for Windows) - Find a message with Instant Search
    
86. Webex Meetings Desktop App: Installation Instructions
    
87. Office 365 - Find the folder location of a message when using the search function
    
88. Canvas - Recovering Deleted Course Content
    
89. WiscVPN GlobalProtect VPN
    
90. Downloading and Installing Oracle 12c Client
    
91. Office 365 - What version of Microsoft Office/Outlook am I using?
    
92. Windows 7, 8, and 10 - Show Hidden Files and Folders
    
93. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
94. Student Center - Updating Your Contact Information
    
95. Mac OS X - Enabling Automatic Login
    
96. UW-Madison Box (Web) - Logging In
    
97. Campus Active Directory - How to Identify Workstation Fully Qualified Domain Name (FQDN)
    
98. Buying a computer
    
99. Office 365 (Outlook for Windows) - Configure Outlook
    
100. Student Center - Viewing Your Holds
     
101. LastPass - How do I import passwords from KeePass?
     
102. KB User's Guide - Documents Tab - Guide to HTML Editor Buttons
     
103. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
     
104. UW System - Login credentials for each campus
     
105. Edge (Win) - Clearing Cache and Cookies
     
106. Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
     
107. Office 365 - Getting Started with Teams
     
108. About the KnowledgeBase
     
109. Office 365 (Outlook for Mac) - Configure Outlook
     
110. Mac OS X - Reinstalling Network Adapters