Top Documents of the Week
Clearing Browser Cache and Cookies
MFA-Duo - Request a Temporary Passcode
Hybrid Instruction
Windows 10 - Changing the System Date and Time
Instructional materials for online courses
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
Add network printer by IP address - Windows 10
How to View Someone Else's Calendar in Outlook 365 or Outlook Desktop
Excel vLookup: Combining 2 Spreadsheets
MFA Duo – Reactivate Duo on a Mobile Device
MS Edge - Enable Internet Explorer Compatibility Mode
Finding Serial Numbers - Various Laptop Computers
MFA-Duo - First Time Setup for Smartphone or Tablet
Online Instruction
Excel - How to Center Across Selection
MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account
Wheel of Privilege and Power
Excel - Using the VLOOKUP and HLOOKUP Functions
WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
Get Help from DoIT
MyUW Madison - Update Name in Use (Preferred Name)
Chrome (Win) - Clearing Cache and Cookies
NetID - Activating Your Account
Microsoft 365 - Manage your profile photo/image
MFA-Duo - Troubleshooting Decision Tree
Windows 10 - Performing a Network Reset
Windows 10 TCP/IP Reset
Microsoft 365 - Find the folder location of a message when using the search function
Help Desk - Chat with an Agent!
Windows - Uninstalling/reinstalling a network adapter in device manager
Adobe Creative Cloud - Logging in with Your UW-Madison Account
WiscVPN - Installing the Palo Alto GlobalProtect Client (Mac)
Computer Training for Students
Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, 2019, or LTSC 2021 to and from KMS and MAK Activation
Booting to the Boot Menu and BIOS
Microsoft 365 - Download/Install Microsoft 365
Leaving the University of Wisconsin-Madison
WatchOS - Locating the MAC Address of an Apple Watch
Verifying that a Certificate is issued by a CA
Windows - Quick Fix for Networking Problems
How to deliver a hybrid course
UW-Madison Zoom - Getting started
Windows - Taskbar Has Disappeared from the Desktop
UW System - Login Credentials for Each Campus (Wisconsin Federation)
WiscVPN (uwmadison.vpn.wisc.edu) - Getting Started
WiscWeb - Overview of service
Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
Remote Access to Your CAE Files on the web
Student Center - Updating Your Contact Information
MFA-Duo - Feitian USB Security Key compatibility
GoPrint - Printer Queue Names and Locations
Use the Adobe Creative Cloud Cleaner Tool To Uninstall, Completely Remove All Vestiges of Previous Creative Cloud Installations, and Reinstall
Symantec Endpoint Protection- Disabling and Enabling Instructions
Windows/Mac - How to Check the System Information
Leaving the University - Students
The Open Seat / ASM
Webex App - Disabling Auto-Start Functionality
HR & Payroll
Welcome to the L&S KB!
Budget & Finance
Strategic Communications & Advancement
Teaching, Learning & Academic Administration
Student Academic Policies
Facilities
Microsoft 365 (Outlook for Windows/MacOS) - Data files
Guest NetID Service - Decommissioned
Business Office
Learning objectives and alignment
Chrome (Mac) - Clearing Cache and Cookies
Research
Web Browsers - How to Fix a "Bad Request" Error
Internet Explorer 9, 10, and 11 (Win) - Clearing Cache and Cookies
Android - Locating the MAC Address
eduroam - Accessing and Logging in to eduroam
Dialogue Journals
Finding the MAC and IP Address of a Device
Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements
NetID Login Service - Logout Procedure
Microsoft 365 - How do I see how much storage I have left and/or clean up my Mailbox?
Windows - DOS Commands
Game Console - Locating the MAC Address
Kaltura/Canvas - Known Issue - "Browser Cookies Issue" message - Enabling third party cookies [UW-Madison]
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Pay-for-Print - Add Money to your Wiscard Account for Printing
Microsoft 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
Help Desk (Former Student) - Steps to take before your access to Microsoft 365, Google, Box, Qualtrics, and Zoom changes
GoPrint (Mac) - Printing from Personal Computers
NetID - Login Problems
MFA-Duo - How to Register a U2F USB Security Key
WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows)
MFA-Duo - How to Register a Token/Fob
Windows - Displaying, Releasing and Renewing a DHCP Lease
Gathering Feedback from Students
Steps for Building an Online Asynchronous Discussion
Microsoft 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files
Building Self-Efficacy in Students
Microsoft 365 (Outlook on the web | Outlook for Windows/MacOS) - View/Track Attendee Responses
Android - Removing an email/calendar account
Student Center - Applying for Graduation
Microsoft 365 - Reduced access to services due to an affiliation change
KB User Group Meeting
MFA-Duo - First Time Setup for Token/Fob
Citrix Workspace for Windows (Remote Access to CAE Applications)
Adobe Creative Cloud - Student Subscription FAQ
How to Create an Environment Variable in Windows
Enhancing Online Education
Wireless UWNet - Register a Device Without a Browser
Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
CCI Private Cloud - Requesting Support
Printing at CAE
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