Top Documents of the Week
Windows 10 TCP/IP Reset
Windows - Taskbar Has Disappeared from the Desktop
Clearing Browser Cache and Cookies
Windows 10 - Changing the System Date and Time
Finding Serial Numbers - Various Laptop Computers
Safari (iOS) - Enabling and disabling pop-up blocker
Add network printer by IP address - Windows 10
Downloading and Installing Oracle 12c Client
CIDR Conversion Table
Excel vLookup: Combining 2 Spreadsheets
Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
MFA-Duo - Request a Temporary Passcode
Windows - Uninstalling/reinstalling a network adapter in device manager
Windows - Quick Fix for Networking Problems
Excel - How to Merge Cells
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Android - Locating the MAC address
Former Employees - Access to Earning/Leave/Tax/Benefit Statements
Webex Meetings: How to Change Your Name and Email as a Guest
Booting to the Boot Menu and BIOS
Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
Microsoft Teams - Uploading, Editing, and Deleting Files
Game Console - Locating the MAC address
UW-Madison Zoom - Getting started
WatchOS - Locating the MAC address of an Apple Watch
Web Browsers - How to Fix a "Bad Request" Error
Get Help from DoIT
Mac OS X (10.5+) - Finding the IP address and MAC address
Office 365 (Outlook on the web) - Search for messages and people
Chat with an Agent!
iOS - Locating the MAC address
WiscVPN - Overview
iOS - Locating the IP Address
NetID - Activating Your Account
Finding the MAC and IP Address of a Device
Webex: How to Use Breakout Rooms in Webex Meetings
Chrome (Win) - Clearing Cache and Cookies
Safer Badgers - Encryption Keys and Secret QR code
Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
Webex Meeting: Disabling Auto-Start Functionality
Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
Excel - Using the VLOOKUP and HLOOKUP Functions
Office 365 (Thunderbird) - Configure Modern Authentication
Office 365 (Outlook for Windows) - Find a message with Instant Search
Wisconsin Federation - Getting help logging in
Webex: How to View Participants that Attended my Webex Session
Welcome!
Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
Campus IT Accessibility & Usability Information*
Symantec Endpoint Protection- Disabling and Enabling Instructions
Adobe Creative Cloud - Logging in with Your UW-Madison Account
Chrome (Mac) - Clearing Cache and Cookies
Office 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files
Windows - Displaying, Releasing and Renewing a DHCP Lease
Mac OS X (10.9) - Changing System Language
Verifying that a Private Key Matches a Certificate
How to Create an Environment Variable in Windows
Windows (8, 8.1, 10) - Changing the Display Language
UW-Madison Box (Web) - Logging In
Mac OS X - Reinstalling Network Adapters
Office 365 (Outlook for Windows/MacOS) - Data files
Windows - DOS Commands
Help Desk - Send HTML emails using the Outlook for Windows desktop client
WiscVPN - Installing the GlobalProtect Client (Windows)
iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
Office 365 - What version of Microsoft Office/Outlook am I using?
iOS - Clearing Saved Passwords
Edge (Win) - Clearing Cache and Cookies
Windows - Setting the Default Mail Program
Honorlock - Overview (UW-Madison)
Quick Links
Gateway Author Resources
Welcome to the College of Letters & Science Administrative Gateway!
NetID - Login Problems
Office 365 - Download/Install Office 365
Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
KB User's Guide - Documents Tab - Status
Madison Internet eXchange Peering Point - MadIX
iOS (iPhone, iPad, iPod Touch) - Finding your IP Address
MFA Duo – Reactivate Duo on a Mobile Device
Java - Adding Sites to Exceptions List
Office 365 - View or send the source of an email message header
Webex Meetings Desktop App: Installation Instructions
KB User's Guide - Overview of Fields in Document editor
LastPass - How do I import passwords from KeePass?
Mac OS X - Force Ejecting a CD
UW System - Login credentials for each campus
Mac OS X (10.4) - Finding the IP address and MAC address
Mac OS X - Enabling Automatic Login
Office 365 (Outlook for Windows) - How to locate, move, or back up your personal folders (.pst) file
Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
Office 365 - Find the folder location of a message when using the search function
Webex: How to Apply Blurred and Virtual Backgrounds
Canvas - Recovering Deleted Course Content
Student Center - Applying for Graduation
Verifying that a Certificate is issued by a CA
Office 365 (Outlook for Windows) - Check spelling before sending a message
Webex Meeting: Add Alternate Host to Webex Meetings
WiscVPN - Installing the GlobalProtect Client (Mac)
KB User's Guide - Documents Tab - Show/Hide Toggles
Windows 7, 8, and 10 - Show Hidden Files and Folders
Safer Badgers - Exposure Notifications
Canvas - Previewing or embedding a PDF or Word document in a Canvas Page (UW-Madison)
Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
Webex Meetings: No Camera Video Displaying or Microphone Working for Mac
UW-Madison Box - Support Overview
Webex: How to Claim the Host Role of a Webex Session
XenApp for Windows (Remote Access to CAE Applications)
Webex Meetings - Start Chatting 1:1 or Group Chat
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