Top Documents of the Week

  1. Help Desk - Popular Searches
  2. Current DoIT Help Desk Hours
  3. Clearing Browser Cache and Cookies
  4. Windows 10 - Changing the System Date and Time
  5. Windows - Taskbar Has Disappeared from the Desktop
  6. Finding Serial Numbers - Various Laptop Computers
  7. Safari (iOS) - Enabling and disabling pop-up blocker
  8. KB User's Guide - Documents Tab - Status
  9. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  10. KB User's Guide - Overview of Fields in Document editor
  11. Get Help from DoIT
  12. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  13. Windows 10 TCP/IP Reset
  14. MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account
  15. Mac OS X (10.9) - Changing System Language
  16. Game Console - Locating the MAC address
  17. Android - Locating the MAC address
  18. WatchOS - Locating the MAC address of an Apple Watch
  19. MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
  20. Mac OS X (10.5+) - Finding the IP address and MAC address
  21. iOS - Locating the IP Address
  22. iOS - Locating the MAC address
  23. Finding the MAC and IP Address of a Device
  24. MFA-Duo - Request a Temporary Passcode
  25. Windows - Quick Fix for Networking Problems
  26. Microsoft Teams - Uploading, Editing, and Deleting Files
  27. Chrome (Win) - Clearing Cache and Cookies
  28. Windows - Uninstalling/reinstalling a network adapter in device manager
  29. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  30. Canvas - Crosslisting/Merging a Canvas Course (UW-Madison)
  31. WiscVPN - Overview
  32. Web Browsers - How to Fix a "Bad Request" Error
  33. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  34. Unizin Engage - Engage Program Participants
  35. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
  36. Mac OS X - Install Programs from Unidentified Developers
  37. COVID-19 Workplace Safety Policy
  38. Add network printer by IP address - Windows 10
  39. Honorlock - Overview (UW-Madison)
  40. NetID - Login Problems
  41. UWNet - Register a Device Without a Browser or Pre-registering a Device Before Arriving to Campus
  42. Booting to the Boot Menu and BIOS
  43. CIDR Conversion Table
  44. Logging in to Adobe Creative Cloud with Your UW-Madison Account
  45. Excel - How to Merge Cells
  46. iOS - Clearing Saved Passwords
  47. EPD - Instructor Welcome Message: Creating a Positive Presence in Your Online Course
  48. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
  49. Mac OS X - Force Ejecting a CD
  50. Office 365 (Outlook on the web) - Search for messages and people
  51. MFA Duo – Activating a Replacement Device
  52. Chat with an Agent!
  53. Webex: How to View Participants that Attended my Webex Session
  54. Office 365 (Outlook for Windows/MacOS) - Data files
  55. Canvas - Previewing or embedding a PDF or Word document in a Canvas Page (UW-Madison)
  56. Symantec Endpoint Protection- Disabling and Enabling Instructions
  57. Chrome (Mac) - Clearing Cache and Cookies
  58. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
  59. Honorlock - Accessibility & Usability Information (Student)
  60. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
  61. Windows (8, 8.1, 10) - Changing the Display Language
  62. Excel - Using the VLOOKUP and HLOOKUP Functions
  63. Kaltura/Canvas - Known Issue - "Browser Cookies Issue" message - Enabling third party cookies
  64. Canvas - Known Issue - Students Can't View Embedded Images
  65. KB User's Guide - Documents Tab - ImportHTML button
  66. Kaltura Capture - Recording your screen or webcam with Kaltura Capture from Kaltura MediaSpace
  67. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  68. Office 365 - Download/Install Office 365
  69. NetID - Activating Your Account
  70. MFA-Duo - First Time Setup for Smartphone or Tablet
  71. Webex Meeting: Disabling Auto-Start Functionality
  72. Office 365 - Reduced access to services due to an affiliation change
  73. NetID - What is a NetID?
  74. L&S TA Training for Remote Teaching: Outline of training content
  75. Wisconsin Federation - Getting help logging in
  76. Office 365 (Outlook on the web) - Working with mail folders
  77. Mac OS X (10.4) - Finding the IP address and MAC address
  78. Support for Microsoft Software for Personally-owned Computers
  79. Windows/Mac - How to Check the System Information
  80. Help Desk - MFA Duo Documents
  81. eText Pilot - Where to get support on publisher Digital Learning Tools (DLTs) used in the Engage eText pilot
  82. Student Bus Pass / ASM
  83. Microsoft Teams - Difference between Chats and Teams
  84. Verifying that a Private Key Matches a Certificate
  85. Office 365 (Outlook for Windows) - Find a message with Instant Search
  86. Webex Meetings Desktop App: Installation Instructions
  87. Office 365 - Find the folder location of a message when using the search function
  88. Canvas - Recovering Deleted Course Content
  89. WiscVPN GlobalProtect VPN
  90. Downloading and Installing Oracle 12c Client
  91. Office 365 - What version of Microsoft Office/Outlook am I using?
  92. Windows 7, 8, and 10 - Show Hidden Files and Folders
  93. Windows - Displaying, Releasing and Renewing a DHCP Lease
  94. Student Center - Updating Your Contact Information
  95. Mac OS X - Enabling Automatic Login
  96. UW-Madison Box (Web) - Logging In
  97. Campus Active Directory - How to Identify Workstation Fully Qualified Domain Name (FQDN)
  98. Buying a computer
  99. Office 365 (Outlook for Windows) - Configure Outlook
  100. Student Center - Viewing Your Holds
  101. LastPass - How do I import passwords from KeePass?
  102. KB User's Guide - Documents Tab - Guide to HTML Editor Buttons
  103. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
  104. UW System - Login credentials for each campus
  105. Edge (Win) - Clearing Cache and Cookies
  106. Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
  107. Office 365 - Getting Started with Teams
  108. About the KnowledgeBase
  109. Office 365 (Outlook for Mac) - Configure Outlook
  110. Mac OS X - Reinstalling Network Adapters

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