Top Documents of the Week
Clearing Browser Cache and Cookies
MFA-Duo - Request a Temporary Passcode
How to View Someone Else's Calendar in Outlook 365 or Outlook Desktop
Windows 10 - Changing the System Date and Time
Add network printer by IP address - Windows 10
MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
Instructional materials for online courses
Excel vLookup: Combining 2 Spreadsheets
Hybrid Instruction
MS Edge - Enable Internet Explorer Compatibility Mode
MFA-Duo - First Time Setup for Smartphone or Tablet
MFA Duo – Reactivate Duo on a Mobile Device
MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account
Excel - How to Center Across Selection
Finding Serial Numbers - Various Laptop Computers
WiscVPN - How to Install, Connect, Uninstall, and Disconnect WiscVPN Palo Alto GlobalProtect
Wheel of Privilege and Power
Excel - Using the VLOOKUP and HLOOKUP Functions
Get Help from DoIT
MyUW Madison - Update Name in Use (Preferred Name)
Chrome (Win) - Clearing Cache and Cookies
Online Instruction
Microsoft 365 - Manage your profile photo/image
MFA-Duo - Troubleshooting Decision Tree
Microsoft 365 - Find the folder location of a message when using the search function
Windows 10 - Performing a Network Reset
NetID - Activating Your Account
Windows 10 TCP/IP Reset
WiscVPN - Installing the Palo Alto GlobalProtect Client (Mac)
Help Desk - Chat with an Agent!
Adobe Creative Cloud - Logging in with Your UW-Madison Account
How to deliver a hybrid course
MFA-Duo - Feitian USB Security Key compatibility
WatchOS - Locating the MAC Address of an Apple Watch
Windows - Uninstalling/reinstalling a network adapter in device manager
Remote Access to Your CAE Files on the web
Verifying that a Certificate is issued by a CA
Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, 2019, or LTSC 2021 to and from KMS and MAK Activation
Microsoft 365 - Download/Install Microsoft 365
Leaving the University of Wisconsin-Madison
Booting to the Boot Menu and BIOS
Windows - Taskbar Has Disappeared from the Desktop
Student Center - Updating Your Contact Information
UW System - Login Credentials for Each Campus (Wisconsin Federation)
WiscVPN (uwmadison.vpn.wisc.edu) - Getting Started
UW-Madison Zoom - Getting started
Dialogue Journals
Windows - Quick Fix for Networking Problems
Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
GoPrint - Printer Queue Names and Locations
Android - Locating the MAC Address
MFA-Duo - How to Register a U2F USB Security Key
Webex App - Disabling Auto-Start Functionality
Steps for Building an Online Asynchronous Discussion
Game Console - Locating the MAC Address
Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
Symantec Endpoint Protection- Disabling and Enabling Instructions
Use the Adobe Creative Cloud Cleaner Tool To Uninstall, Completely Remove All Vestiges of Previous Creative Cloud Installations, and Reinstall
Chrome (Mac) - Clearing Cache and Cookies
MFA-Duo - How to Register a Token/Fob
The Open Seat / ASM
Welcome to the L&S KB!
HR & Payroll
eduroam - Accessing and Logging in to eduroam
Learning objectives and alignment
Student Academic Policies
Strategic Communications & Advancement
Teaching, Learning & Academic Administration
Facilities
Microsoft 365 (Outlook for Windows/MacOS) - Data files
Budget & Finance
Business Office
Leaving the University - Students
Research
NetID Login Service - Logout Procedure
MFA-Duo - First Time Setup for Token/Fob
CCI Private Cloud - Requesting Support
Pay-for-Print - Add Money to your Wiscard Account for Printing
GoPrint (Mac) - Printing from Personal Computers
Former Employees - Accessing Earning, Leave, Tax, and Benefit Statements
Microsoft 365 - How do I see how much storage I have left and/or clean up my Mailbox?
Web Browsers - How to Fix a "Bad Request" Error
Microsoft 365 (Outlook on the web | Outlook for Windows/MacOS) - View/Track Attendee Responses
WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows)
Mac OS X (10.5+) - Finding the IP Address and MAC Address
Building Self-Efficacy in Students
Kaltura/Canvas - Known Issue - "Browser Cookies Issue" message - Enabling third party cookies [UW-Madison]
Microsoft 365 (Outlook for Windows) - Outlook can't set up a new profile using Exchange Autodiscover
Student Center - Applying for Graduation
Internet Explorer 9, 10, and 11 (Win) - Clearing Cache and Cookies
iOS - Locating the IP Address
Adobe Creative Cloud - Student Subscription FAQ
Finding the MAC and IP Address of a Device
Windows/Mac - How to Check the System Information
iOS - Locating the MAC Address
Windows - DOS Commands
NetID - Login Problems
Windows - Displaying, Releasing and Renewing a DHCP Lease
Microsoft 365 - Reduced access to services due to an affiliation change
Help Desk (Former Student) - Steps to take before your access to Microsoft 365, Google, Box, Qualtrics, and Zoom changes
Computer Training for Students
Purchasing Pages for CAE Printing
WiscWeb - Overview of service
Troubleshooting Printing issues at CAE
Print Refund Request Form
KB User Group Meeting
Using Breakout Groups To Increase Student Engagement
Using Zoom Breakout Rooms
Managing Student Questions with Piazza — Description
Citrix Workspace for Windows (Remote Access to CAE Applications)
Guest NetID Service - Decommissioned
Printing at CAE
Checking Your Print Quota and Printing History
UW-Madison Box - Quota notifications
Android - Removing an email/calendar account
Microsoft 365 - Can't sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files
Academic Staff Executive Committee Agenda 09-28-23
How to Create an Environment Variable in Windows
MFA-Duo - Generating Backup Passcodes for Future Use
Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
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