Top Documents of the Week

1. Clearing Browser Cache and Cookies
   
2. Help Desk - Popular Searches
   
3. Current DoIT Help Desk Hours
   
4. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
   
5. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
   
6. Finding Serial Numbers - Various Laptop Computers
   
7. Safari (iOS) - Enabling and disabling pop-up blocker
   
8. Windows - Taskbar Has Disappeared from the Desktop
   
9. Windows 10 - Changing the System Date and Time
   
10. Windows 10 TCP/IP Reset
    
11. Windows - Quick Fix for Networking Problems
    
12. Get Help from DoIT
    
13. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
    
14. Windows - Uninstalling/reinstalling a network adapter in device manager
    
15. Excel - How to Merge Cells
    
16. CIDR Conversion Table
    
17. Chrome (Win) - Clearing Cache and Cookies
    
18. Webex: How to View Participants that Attended my Webex Session
    
19. Mac OS X - Install Programs from Unidentified Developers
    
20. Add network printer by IP address - Windows 10
    
21. WiscVPN - Overview
    
22. iOS (iPhone/iPad/iPod Touch) - How to find the version of iOS used on a device
    
23. Mac OS X (10.9) - Changing System Language
    
24. Collaborative Research and Single IRB Review
    
25. MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
    
26. MFA-Duo - Request a Temporary Passcode
    
27. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    
28. Chat with an Agent!
    
29. Web Browsers - How to Fix a "Bad Request" Error
    
30. Chrome (Mac) - Clearing Cache and Cookies
    
31. NetID - Activating Your Account
    
32. Office 365 (Outlook on the web) - Search for messages and people
    
33. WatchOS - Locating the MAC address of an Apple Watch
    
34. Logging in to Adobe Creative Cloud with Your UW-Madison Account
    
35. Office 365 - What version of Microsoft Office/Outlook am I using?
    
36. NetID - Login Problems
    
37. Verifying that a Private Key Matches a Certificate
    
38. Edge (Win) - Clearing Cache and Cookies
    
39. Office 365 - Getting Started with Teams
    
40. Symantec Endpoint Protection- Disabling and Enabling Instructions
    
41. Game Console - Locating the MAC address
    
42. Android - Locating the MAC address
    
43. Mac OS X (10.5+) - Finding the IP address and MAC address
    
44. Microsoft Office 2007/2010/2013/2016 (Win) - Repairing Corrupted Program Files
    
45. Personal and Legal Holidays
    
46. L&S TA Training for Remote Teaching: Outline of training content
    
47. Quick Links
    
48. Gateway Author Resources
    
49. Office 365 (Outlook for Windows/MacOS) - Data files
    
50. Welcome to the College of Letters & Science Administrative Gateway!
    
51. iOS - Locating the MAC address
    
52. iOS - Locating the IP Address
    
53. Finding the MAC and IP Address of a Device
    
54. Microsoft Word (Win) - Setting the Default Font, Font Size, and Margins
    
55. Cybersecurity Antivirus Roadmap - Recommended Antivirus Solutions
    
56. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
    
57. UW-Madison - IT Policies
    
58. Downloading and Installing Oracle 12c Client
    
59. Technology for working remotely
    
60. Office 365 (Outlook for Windows) - Find a message with Instant Search
    
61. Pre Enrollment Checklist Guide
    
62. Office 365 - Download/Install Office 365
    
63. UW-Madison Box - Support Overview
    
64. Blackboard Collaborate Original - Using File Transfer (UW-Madison)
    
65. Madison Internet eXchange Peering Point - MadIX
    
66. Webex Meeting: Disabling Auto-Start Functionality
    
67. Blackboard Collaborate Original - Using Application Sharing (UW-Madison)
    
68. UW-Madison Box (Web) - Logging In
    
69. UW System - Login credentials for each campus
    
70. Learn@UW - Which should I use? Blackboard Collaborate Ultra, Google Hangouts Meet, Webex Meetings, Microsoft Teams, Adobe Connect
    
71. Windows 7, 8, and 10 - Show Hidden Files and Folders
    
72. Office 365 (Outlook for Windows) - Check spelling before sending a message
    
73. Exporting Tableau Data into Excel
    
74. Blackboard Collaborate Original - Setting up Audio and Video (UW-Madison)
    
75. Blackboard Collaborate Original - Using Web Tour (UW-Madison)
    
76. iOS - Clearing Saved Passwords
    
77. Wisconsin Federation - Getting help logging in
    
78. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
    
79. Webex Meetings Desktop App: Installation Instructions
    
80. Java - Adding Sites to Exceptions List
    
81. Blackboard Collaborate Original - Setting Permissions (UW-Madison)
    
82. Blackboard Collaborate Original - Using Chat (UW-Madison)
    
83. Vacation
    
84. Windows (8, 8.1, 10) - Changing the Display Language
    
85. Microsoft Volume Activation - Converting Microsoft Office 2013, 2016, or 2019 to and from KMS and MAK Activation
    
86. Mac OS X - Reinstalling Network Adapters
    
87. Outlook 2010 - 2016 (Win) - Remove Locally Stored Password
    
88. Office 365 (Outlook for Mac) - Configure Outlook
    
89. Office 365 - Find the folder location of a message when using the search function
    
90. Webex Meeting - Adding a Webex meeting to an existing calendar meeting
    
91. Student Center - Viewing Your Holds
    
92. Blackboard Collaborate Original - Rotating Permissions (UW-Madison)
    
93. Mac OS X - Force Ejecting a CD
    
94. About the KnowledgeBase
    
95. MFA-Duo - Feitian USB Security Key compatibility
    
96. Windows - Displaying, Releasing and Renewing a DHCP Lease
    
97. Blackboard Collaborate Original - Using the Whiteboard (UW-Madison)
    
98. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
    
99. Student Center - Viewing Your Placement Test Scores
    
100. Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
     
101. Former Employees - Access to Earning/Leave/Tax/Benefit Statements
     
102. Student Center - Updating Your Contact Information
     
103. FTE to Standard Hours Conversion Table for HRS
     
104. Buying a computer
     
105. Mac OS X (10.4) - Finding the IP address and MAC address
     
106. Office 365 (Outlook for Windows) - Remove an Outlook Profile
     
107. Office 365 (Outlook for Windows) - How to locate, move, or back up your personal folders (.pst) file
     
108. Office 365 - Known Issues
     
109. Blackboard Collaborate Original - Using Breakout Rooms (UW-Madison)
     
110. Office 365 - Configure Resource Scheduling Options/Settings/Permissions
     
111. Windows 8 - Uninstall a Program
     
112. MyUW - Student Personal Information
     
113. Outlook 2010 for Windows - Exporting your Address Book(s) / Contacts
     
114. Internet Explorer 8 (Win) - Clearing Cache and Cookies
     
115. Office 365 - Remove Addresses From the Auto-Complete List
     
116. UW–Madison Research Compliance, Protocol, and Safety Related Training Requirements
     
117. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
     
118. Kaltura Capture - Recording your screen or webcam with Kaltura Capture from Kaltura MediaSpace
     
119. Verifying that a Certificate is issued by a CA
     
120. Excel vLookup: Combining 2 Spreadsheets