Top Documents of the Week

  1. COVID-19 Pandemic Employee Work Location and Leave Policy
  2. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  3. Excel - How to Merge Cells
  4. Safari (iOS) - Enabling and disabling pop-up blocker
  5. Help Desk - Popular Searches
  6. Current DoIT Help Desk Hours
  7. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  8. Clearing Browser Cache and Cookies
  9. Booting to the Boot Menu and BIOS
  10. Wisconsin Federation - Getting help logging in
  11. How to manage slower internet and low bandwidth
  12. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  13. Logging in to Adobe Creative Cloud with Your UW-Madison Account
  14. Windows 10 TCP/IP Reset
  15. Safari - How to Delete Bookmarks (Mac OS 10.10, 10.9)
  16. WiscVPN - Overview
  17. Chat with an Agent!
  18. KB User's Guide - Documents Tab - Status
  19. Kaltura Capture - Recording your screen or webcam with Kaltura Capture from Kaltura MediaSpace
  20. Wheelchair Rentals in the Madison Area
  21. Windows - Quick Fix for Networking Problems
  22. KB User's Guide - Overview of Fields in Document editor
  23. Chrome (Win) - Clearing Cache and Cookies
  24. Mac OS X - Install Programs from Unidentified Developers
  25. MFA-Duo - Lost or Forgotten Device / Broken Device - Cannot Login
  26. Get Help from DoIT
  27. WiscVPN - Installing and Connecting the GlobalProtect Client (Mac)
  28. MFA-Duo - Request a Temporary Passcode
  29. UW System - Login credentials for each campus
  30. Learn@UW - Which should I use? Blackboard Collaborate Ultra, Google Hangouts Meet, Webex Meetings, Microsoft Teams, Adobe Connect
  31. Technology for working remotely
  32. Webex Meeting - Adding a Webex meeting to an existing calendar meeting
  33. Webex Meeting: Participant list after the meeting
  34. WiscVPN - Installing and Connecting the GlobalProtect Client (Windows)
  35. CIDR Conversion Table
  36. Windows - Taskbar Has Disappeared from the Desktop
  37. Office 365 - Getting Started with Microsoft Teams
  38. Kaltura/Canvas - Known Issue - "Browser Cookies Issue" message - Enabling third party cookies
  39. The Open Seat / ASM
  40. EPD - Instructor Welcome Message: Creating a Positive Presence in Your Online Course
  41. Office 365 - Manage Password Security
  42. XenApp for Mac (Remote Access to CAE Applications)
  43. Chrome (Mac) - Clearing Cache and Cookies
  44. Windows - DOS Commands
  45. XenApp for Windows (Remote Access to CAE Applications)
  46. MyUW - Student Personal Information
  47. TP Link Router Configuration
  48. Windows 8 and 10- Finding the IP Number and MAC Address of a Network Card
  49. NetID - Login Problems
  50. Apple Contacts (Mac OS 10.9) - Exporting Address Book(s) / Contacts
  51. NetID - Activating Your Account
  52. Microsoft Excel - Formula to Calculate Sum of Cells in Separate Worksheets
  53. Office 365 - Download/Install Office 365
  54. Safari 8.0+ (Mac) - Restoring the Default Settings
  55. Technology for learning remotely
  56. Authentication Hub Decommissioned
  57. Microsoft Volume Activation - Converting Microsoft Office 2013 or 2016 to and from KMS and MAK Activation
  58. Microsoft Volume Activation - Converting a Windows Computer to and from KMS and MAK Activation
  59. Windows - Displaying, Releasing and Renewing a DHCP Lease
  60. Windows 10 - Changing the System Date and Time
  61. Mac OS X (10.9) - Changing System Language
  62. Former Employees - Access to Earning/Leave/Tax/Benefit Statements
  63. Mac OS X - Enabling Automatic Login
  64. Cisco VoIP - Voicemail Portal Sign in and Overview
  65. Provisional UW–Madison Online Collaboration Session Recording Policy (eff. March 16, 2020)
  66. Symantec Endpoint Protection (Mac) - Uninstallation Instructions
  67. Office 365 - What version of Microsoft Office/Outlook am I using?
  68. Edge (Win) - Clearing Cache and Cookies
  69. Office 365 - What should I expect when I am no longer a Faculty, Staff, or Student?
  70. Finding Serial Numbers - Various Laptop Computers
  71. Engineering VPN: PaloAlto GlobalConnect
  72. Windows - Uninstalling/reinstalling a network adapter in device manager
  73. Chimera Self Defense Program
  74. WiscVPN - Troubleshooting the PaloAlto GlobalProtect Client (MacOS)
  75. Office 365 - Set up your mobile device or desktop client
  76. Quick Links
  77. Welcome to the College of Letters & Science Administrative Gateway!
  78. Gateway Author Resources
  79. Windows XP - Finding the IP Number and MAC Address of a Network Card
  80. Windows XP - How to Repair Errors that Prevent Windows from Booting
  81. Office 365 (Outlook for Mac) - Configure Outlook
  82. Web Browsers - How to Fix a "Bad Request" Error
  83. Verifying that a Private Key Matches a Certificate
  84. Office 365 - Known Issues
  85. L&S Sabbatical/Research Leave Guidelines
  86. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  87. WiscVPN GlobalProtect VPN
  88. COVID-19 Updates
  89. Windows (Vista & 7) - Finding the IP Number and MAC Address of a Network Card
  90. UW-Madison Box (Web) - Logging In
  91. Flexible Work Schedules and Telecommuting
  92. Student Center - Applying for Graduation
  93. Office 365 (Outlook for Windows) - Configure Outlook
  94. Excel - Using the VLOOKUP and HLOOKUP Functions
  95. UW-Madison Box - Support Overview
  96. Opera (Win) - Clearing Cache and Cookies
  97. Pre Enrollment Checklist Guide
  98. Remote Working and Learning - Home Internet Guide
  99. EEMBA Tablet Initiative - Importing PDF's and other files in OneNote
  100. Mac OS X (10.6 and before) - Resetting a Forgotten Account Password
  101. Office 365 (Outlook on the web) - Retention policies in Outlook on the web
  102. Mac - How to Create a DMG File from a CD/DVD
  103. Webex Meetings: Getting Started
  104. Laptop Checkout During COVID-19 University Response
  105. Cisco VoIP - Making conference calls in Jabber (Windows/Mac)
  106. Webex Meetings: Installation Instructions
  107. UW-Madison - IT Policies
  108. Blackboard Collaborate Ultra - Overview (UW-Madison)
  109. University of Wisconsin-Madison KnowledgeBase Partners
  110. About the KnowledgeBase
  111. Remote Access to Your CAE Files on the web
  112. Oracle Identity Manager (OIM) 11g- Requesting Entitlements for HRS
  113. iOS - Clearing Cache and Cookies
  114. WiscVPN - Connecting with the GlobalProtect (PaloAlto) Client
  115. Cisco VoIP - Self Care Portal
  116. Kaltura Capture - Installation
  117. Office 365 (iOS) - Configure the native email/calendar app for iPhone or iPad
  118. Troubleshooting Network Connections
  119. Kaltura Capture - Locating the local recording files on your computer
  120. Office 365 - Server and Account Configuration Settings

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