Topics Map > Employee Handbook > Risk Management > Injury & Incident Reporting > High-Risk Injury/Incident
Risk Management - Injury & Incident Reporting - How to Report High-Risk Injuries & Incidents
An important responsibility of any Extension employee who engages in Extension Programs, Events, or Activities is to protect volunteers, participants, and third parties from harm. In the event of an accident, injury, or other incident, it is important to respond in a proactive manner.
Injury/Incident Response and Reporting Workflows
- Incidents and injuries can be categorized as "High-Risk" or "Low-Risk" depending on the level of risk associated with a particular incident.
- Don't delay in reporting and documenting. Complete these steps within a 24-48 hour period, depending on the urgency of the situation and the need for immediate intervention.
- Use professional judgement to determine whether the injury/incident is a High-Risk or Low-Risk Incident and follow the response workflow.
- Note: Mandatory Reporting of Child Abuse or Neglect has a separate workflow.
When to Use the Injury/Incident Reporting Workflows
- Did the injury/incident occur during an extension program, event, or activity?
- If the injury/incident happened in a "gray area" - could someone reasonably presume that it was related to an Extension program, event, or activity?
- Could the injury/incident be construed to be Extension's responsibility?
- If the injury/incident ended up in the news, could it be damaging to Extension and UW-Madison's reputation?
High-Risk Injury/Incident Response Workflow
- Quickly intervene to prevent or minimize harm.
- Contact relevant emergency authorities if necessary.
- Document relevant details of incident.
- Call your supervisor to initiate the relevant Extension phone tree. If you are unable to reach your supervisor, leave a message and call the next leadership employee(s) in the relevant phone tree. Continue calling and leaving messages until you are able to reach someone.
- Provide them with a brief description of the incident:
- Who: Affected program participant, volunteer, third party, witnesses.
- What: A detailed account of what happened, including actions takenby staff and others.
- Where: Did the incident take place on UW property or in the community. Did relevant environmental factors cause or contribute to the incident?
- When: Time and date.
- Why: Any objective information that contributes to an understanding of the incident's cause or origin.